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All properties in Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
1 room, 2 adults

Swissotel Sarajevo

5-star5 stars
Vrbanja 1, Sarajevo, 71000, Bosnia and Herzegovina

Luxury Sarajevo hotel with indoor pool, connected to a shopping center
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Nice Hotel, about a 20 m minute walk to old town along the river. Abutting an indoor…Oct. 15, 2019
  • Everything was perfect from check in to check out Jan. 8, 2021

Swissotel Sarajevo

from A$220
  • Swiss Advantage Room, Multiple View
  • Swiss Advantage Room, 1 King Bed with Sofa bed, Multiple View
  • Premier Room, Multiple View
  • Premier Room, 1 King Bed, Multiple View
  • Standard Double or Twin Room
  • Standard King Room
  • Executive Suite, 1 King Bed with Sofa bed
  • Junior Suite, 1 King Bed with Sofa bed, Multiple View

What’s around Swissotel Sarajevo

Landmarks

  • Heart of Sarajevo
  • Bosnian Parliament Building - 3 min walk
  • National Museum of Bosnia and Herzegovina - 6 min walk
  • Ali Pasha's Mosque - 9 min walk
  • University of Sarajevo - 12 min walk
  • National and University Library of Bosnia and Herzegovina - 12 min walk
  • Chamber Theater 55 - 18 min walk
  • Eternal Flame - 18 min walk

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) - 10 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 218 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Secured covered onsite valet parking (EUR 10 per day)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • Coffee shop/café
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (meters) - 500
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2018
  • Lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Bosnian
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Swiss Lounge - Onsite lobby lounge.

Café Swiss - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

The Fusion Restaurant - This fine-dining restaurant specializes in international cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Swissotel Sarajevo’s small print

Also known as

  • Swissotel Sarajevo Hotel
  • Swissotel Sarajevo Hotel
  • Swissotel Sarajevo Sarajevo
  • Swissotel Sarajevo Hotel Sarajevo

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.02 per person, per night for adults; EUR 0.51 per night for guests aged 12-18 years old. This tax does not apply to children under 12 years of age.
  • Administrative fee: EUR 1.02 per person, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered valet parking costs EUR 10 per day

Rollaway beds are available for EUR 20 per night

Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Swissotel Sarajevo

  • Does Swissotel Sarajevo offer free cancellation for a full refund?
    Yes, Swissotel Sarajevo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Swissotel Sarajevo?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Swissotel Sarajevo?
    Yes. Valet parking costs EUR 10 per day.
  • Is there a pool at Swissotel Sarajevo?
    Yes, there's an indoor pool.
  • Are pets allowed at Swissotel Sarajevo?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Swissotel Sarajevo?
    You can check in from 2 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Swissotel Sarajevo?
    Yes, there are 2 onsite restaurants, featuring local and international cuisine. Nearby restaurants include Four Seasons (3-min walk), Vapiano (4-min walk), and Piccolo Mondo (6-min walk).
  • Is airport shuttle service offered by Swissotel Sarajevo?
    Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one-way.
  • What is there to do at Swissotel Sarajevo and nearby?
    Swissotel Sarajevo has an indoor pool and a sauna, as well as a steam room.

Recent reviews

Fabulous 8.6 From 94 reviews

Exceptional 10.0
Simply, it is the best hotel in the city. I have almost stayed in most of them all. It is the best among them all.
us4 night trip
Very good 8.0
Very good, but I was not satisfied because there was no posibility to order glass of wine during dinner.
Ivan, us1 night romance trip
Fair 4.0
High price hotel with low customer service
The hotel nice, clean and in good location, but bad customer service, couldnt eat their breakfast and i stock in the elevator, i did ring for security but no one came or answered, then i called my family to come for help
suad, ie7 night family trip
Exceptional 10.0
Nice hotel with great services. It’s best in Sarajevo
Abdulmajeed, us3 night business trip
Exceptional 10.0
Excellent location & friendly/helpful staff. Downside is not enough Housekeeping staff; had to call them to clean room.
Abdul rahim, sg7 night family trip
Exceptional 10.0
Will be coming back again next year, awesome staff and a nice view of Sarajevo
Jasmin, us1 night trip
Exceptional 10.0
The rooms are spacious and overlooking the river. The location is a walking distance from old towns. Staff was great and helpful. The hotel is part of a shopping mall.
us5 night business trip
Fair 4.0
Hardest hotel bed ever
The bed was incredibly hard and one of the motorized curtains was stuck which they could only fix the day after.
hk4 night romance trip
Exceptional 10.0
Loved our time staying at the Swissotel Sarajevo, everyone was so friendly and helpful. We cannot wait to return.
gb7 night romance trip
Very good 8.0
fine recent hotel downtown. But be advised: they do not serve alcohol at all.....bring yours
us2 night business trip

Swissotel Sarajevo