You'll be in a fantastic location at Soul - Q Stay, only a five-minute walk from Cavill Avenue and Surfers Paradise Beach. Guests can take a dip in the outdoor pool and indulge in spa services. An indoor pool and a fitness centre are other highlights, and apartments feature soaking baths and kitchens. Fellow travellers like the overall property condition. The property is only a short walk to public transportation: Cypress Avenue Station is 8 minutes away.
You'll be in a fantastic location at Soul - Q Stay, only a five-minute walk from Cavill Avenue and Surfers Paradise Beach. Guests can take a dip in the outdoor pool and indulge in spa services. An indoor pool and a fitness centre are other highlights, and apartments feature soaking baths and kitchens. Fellow travellers like the overall property condition. The property is only a short walk to public transportation: Cypress Avenue Station is 8 minutes away.
At a glance
DONE
Property size
2 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
DONE
Special check-in instructions
The property charges 2 per cent for credit card payments
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Reception hours are 10 AM-2 PM on Sundays and Public Holidays.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered on-site self-parking
VPN_KEY
Other information
Designated smoking area (fines apply)
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Indoor pool
Spa services
Internet
Free WiFi
Parking and transport
Free covered self-parking on site
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Coffee/tea maker
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 50.0 per day
Bathrooms
Separate bath and shower
Deep-soaking bath
Hairdryer
Towels provided
Living spaces
Living room
Dining room
Sitting area
Entertainment
LCD TV
Outdoor areas
Furnished balcony
Terrace
Barbecue
Garden
Picnic area
Laundry
Washer/dryer
Laundry facilities
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Designated smoking areas (fines apply)
Services and conveniences
Tour/ticket assistance
Luggage storage
No housekeeping
Location highlights
Near the airport
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
General
2 rooms
Individually decorated
Individually furnished
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Fees & policies
Refundable deposits
Breakage deposit: AUD 1000.00 per stay
Optional extras
Credit card charges are subject to an extra charge of 2 per cent
Children & extra beds
Rollaway beds are available for AUD 50.0 per day
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Soul We Accommodate Apartment Surfers Paradise
Soul We Accommodate Apartment
Soul We Accommodate Surfers Paradise
Soul We Accommodate
Soul We Accommodate
Soul - Q Stay Apartment
Soul - Q Stay Surfers Paradise
Soul - Q Stay Apartment Surfers Paradise
Frequently asked questions
Is there a pool at Soul - Q Stay?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Soul - Q Stay?
Sorry, pets aren't allowed.
Is parking offered on site at Soul - Q Stay?
Yes, there's free self parking.
What are the check-in and check-out times at Soul - Q Stay?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Soul - Q Stay and nearby?
Soul - Q Stay has an outdoor pool, a fitness centre and spa services, as well as a picnic area and a garden.
Does Soul - Q Stay have private hot tubs?
Yes, each apartment has a deep-soaking bath.
Does Soul - Q Stay have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.
Does Soul - Q Stay have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around Soul - Q Stay like?
Soul - Q Stay is located near Surfers Paradise Beach in Surfers Paradise, a short 8-minute walk from Cypress Avenue Station and 4 minutes' walk from Slingshot.
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Reviews
Soul - Q Stay Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
8.0
Location
8.0
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
12 Aug 2023
Enjoyed the view and facilities. Great hotel amenities. Was not provided with tea and coffee. Maintenance issue - power point in bathroom 2 shorting.
Eliot Daniell
Eliot Daniell, 5-night trip
Verified
8/10 Very good
24 Dec 2024
Location is excellent.
Nadima
Nadima, 8-night trip
Verified
10/10 Exceptional
14 July 2022
sensational location and great facilities
Michael
Michael, 5-night trip
Verified
10/10 Exceptional
25 July 2024
Best place ive stayed on the GoldCoast and ive been there over 20 times
Mahmoud
Mahmoud, 5-night trip
Verified
8/10 Very good
29 June 2023
Our stay at peppers soul was great. Perfect location across from the beach and within walking distance to a large number of dining options, activities and shops. The pools were amazing. We would definitely stay here again.
Kirrilee
Kirrilee, 5-night trip
Verified
10/10 Exceptional
22 Apr 2023
Great venue, with brilliant view based on prime location.
Easy access to shops, activities and dining.
vanessa
vanessa, 6-night trip
Verified
6/10 Good
22 Jan 2019
The properties location was great and the facilities were in good condition, but the apartment we stayed in had a lack of appliances, (no toaster no kettle) The apartment could off also been cleaner, nominated areas were dusty and minor mould areas in the bath and on bathroom tiles were visible... considering we were paying top dollar to stay there Foxtel would have also been nice..
jack
jack, 5-night trip
Verified
4/10 Fair
19 June 2023
Everything was lovely except for the cleanliness of the apartment. Once checked in and inside of the room, we noticed that the counters, floors and windows were not wiped down. All the dishes were stained or Damaged.
And my final issue was I wanted to order another set of towels and after putting through the request I didn’t receive the towels when the company said they would organise it. I had to message them again and once again that did not happen. When checking out I asked for a refund for the towels that I didn’t receive and the claimed that the housekeeping left them on the floor of the hallway which everyone has access to. And which is dirty. Overall I would just look to book with the actual hotel or appartments rather than go through qstay
Lence
Lence, 5-night trip
Verified
4/10 Fair
27 Dec 2024
We were looking firward to the stay iver xmas, unfortunatley few things that prevented it from being perfect:
1- Property wasn't fully clean, the cleaners had to come back to finish the job while we are in there.
2- I've been charged for an extra person. however, there was nothing extra supplied to cater for the 7th person. no extra towel or roll on bed.
3- There was only 1 toilet paper roll in 1 bathroom to cather for 7 people!
4- Microwave didn't work at all
5- Air-conditioning controller didnt work. we were freezing at night and couldnt turn it up, down or off.
6- Staff at Qstay office were not so helpful and quite rude:
A- When i called about the 1 toilet paper roll, she said to me thats all what you are getting and made a silly suggestion for me to go down to their office and take some of "thier" toilet paper rolls!
B- When i reported the towels issue, all what i got: Thats all what is there with no suggesti9ns to help. had to go and buy an extra towel for the additional guest that we paid extra for their stay.
C- When i reported the microwave issue, i received an email giving me the obvious instructions about how to check if it works, as if i never owned one. a follow up call couple of days after was quite useless as i was told only 1 service technician around and he won't be able to attend anyway. disappointing!
6- Facilities in the common areas overall are rundown and behind on maintenance.
if you still want to stay there, best to lower your expectations.
Bahaa
Bahaa, 4-night trip
Verified
8/10 Very good
23 Feb 2022
Great stay, needs improvement
Great room with an amazing just what I requested
Friendly staff were so helpful and professional
The room might need abit of an update with new furniture and equipment for the kitchen as most of it is old or doesn’t work
The room should of been well stocked as i was promised but we did run out of most things halfway through our stay
Overall it was a great
Ali
Ali, 10-night trip
Verified
10/10 Exceptional
1 Sept 2019
Absolutely love our stay at Soul in an ocean view room. The unit is really clean. WeAccommodate were really helpful, kind and welcoming, good deal with them, thank you guys we really enjoyed and appreciated our stay, hope to be back with you guys.
Virginia
Virginia, 2-night trip
Verified
8/10 Very good
3 July 2019
What amazing views
Great 3 bedroom apartment on 50 floor with ocean views. The only issue is having to load the dishwasher and put the rubbish out. For the price this should not be part of the deal.
William
William, 2-night trip
Verified
8/10 Very good
7 May 2019
The property was visually lovely. the décor was well thought out and the floorplan spacious.
the only thing that let this down was the hustle and bustle of needing to collect the keys from a different location and then needing to make our way through the traffic. Then needing to checkout, removing your car from the car park and having to return back to the room to place the keys on the bench.
However, I would most definitely return to this location.
Verified traveller
3-night trip
Verified
4/10 Fair
19 Apr 2019
Beach Front Location. Modern Building. location. Pools.
Verified traveller
7-night trip
Verified
10/10 Exceptional
1 Mar 2019
Great apartment in fantastic building. Well presented.