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Aca Suites Ixtapa

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Panoramic Suite, 3 Bedrooms, Terrace, Ocean View | Balcony
Luxury Studio Suite, 1 Bedroom, Balcony, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Aca Suites Ixtapa

Aca Suites Ixtapa

3.5 star property
Ixtapa beachfront hotel with spa, outdoor pool

7.8/10 Good

37 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Internet access
  • Airport transfer
  • Gym
Map
Blvd Ixtapa s/n Lote 05, Zona hotelera 1, Ixtapa, GRO, 40880

Room options

About this area

What's nearby

  • On the beach
  • Zihuatanejo Bay - 21 min drive
  • La Ropa Beach - 20 min drive

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • El Tiburon De La Costa - 8 min walk
  • Emilio's Pizza - 8 min walk
  • Ruben's Hamburguers - 9 min walk
  • Deborah's Restaurant - 10 min walk
  • Casa Morelos - 11 min walk

About this property

Aca Suites Ixtapa

At Aca Suites Ixtapa, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in massages at the spa. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. A free kid's club and a fitness centre are offered, and in-room conveniences include fridges and microwaves. The helpful staff and size get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in time from 8:00 AM until 7:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free supervised childcare/activities

What to do

  • On the beach
  • Beach volleyball

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Full-service spa

Accessibility

  • Lift
  • In-room accessibility (select rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Fridge
  • Microwave
  • Oven
  • Rice cooker
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This buffet restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: MXN 1000 per accommodation, per stay

Optional extras

  • WiFi is available in public areas for MXN 120.00 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of MXN 190 per person (approximately)
  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards.

Also known as

Aca Suites Ixtapa Aparthotel
Aca Suites Aparthotel
Aca Suites
Aca Suites Ixtapa Hotel
Aca Suites Ixtapa Ixtapa
Aca Suites Ixtapa Hotel Ixtapa

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Aca Suites Ixtapa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Aca Suites Ixtapa?
Yes, there's an outdoor pool.
Are pets allowed at Aca Suites Ixtapa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Aca Suites Ixtapa?
Yes, there's free self parking.
Is an airport shuttle service offered by Aca Suites Ixtapa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Aca Suites Ixtapa?
You can check in from 8:00 AM - 7:00 PM. Check-out time is noon.
What is there to do at Aca Suites Ixtapa and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Aca Suites Ixtapa also has a fitness centre and a garden.
Are there restaurants at or near Aca Suites Ixtapa?
Yes, there are 2 on-site restaurants, featuring local and international cuisine. Nearby restaurants include El Tiburon De La Costa (8-min walk), Emilio's Pizza (8-min walk) and Ruben's Hamburguers (9-min walk).
Does Aca Suites Ixtapa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Aca Suites Ixtapa like?
Aca Suites Ixtapa is a short 1-minute walk from El Palmar Beach and 4 minutes' walk from Delfiniti.

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Muy buen servicio
Laura Pozos, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Jose, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Mayra, 3-night trip
Verified Expedia guest review

4/10 Fair

Beautiful hotel awful service
The hotel was very nice so was the room. The service on the other hand was awful. The woman in charge of the suites was rude and disrespectful. Our first night we call to let her know the wifi password was incorrect, the stove didnt work and the fridge wasn't working. She said the stove is the way it is and we couldn't have to much food in the fridge or it wouldn't cool. When we called to let her know we were missing a pillow on the bed she basically accused my husband for being a liar also when they cleaned the room they didnt replace the comfortes and she said well there being washed and we dont have extra, and we never received a working wifi password.
sergio, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Miguel, 3-night trip
Verified Expedia guest review

8/10 Very good

To start when I got to the hotel the porter told me to call the number on my hotel.com reservation. I called this number and the guy that answered the phone tried giving me a different number to call while I was getting a pen to write down the number he wanted my reservation number then went in to tell me that I didn't have a reservation and hung up. After another phone call to this same number the security guard talked to him and then told me to go wait in the lobby and some one would come talk to me. Not sure what happen but there was a lady that did come talk to me and got me checked in to my room. Everything else went pretty well except for ants in the room and showers never really had hot water warm at best.
Belinda, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved This Place!!
This place was beautiful, inside and out. It took a while to figure our how to access our rental within the Tesoro Hotel, but after that glitch everything was perfect. We had difficulty accessing the internet and it was taken care of promptly. Cannot say enough good things about this property. Thank you for a wonderful stay!!!!
Jean, 5-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Orbitz guest review

2/10 Poor

michelle, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exiting expectations
Very nice , clean and good spacious rooms , and very good prices
Dora M, 3-night family trip
Verified Hotels.com guest review