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All properties in Roanoke, Virginia, United States of America

Tru By Hilton Roanoke Hollins

Within easy reach of Hollins University

  • Free continental breakfast, free WiFi, and free parking
From
A$125

Image gallery

  • Reception
  • Reception
  • Room, 2 Queen Beds - Bathroom
  • Room, 1 King Bed, Accessible, Bathtub - Bathroom
  • Reception
Reception. Image 1 of 21.
1 / 21Reception
8161 Gander Way, Roanoke, 24019, VA, United States of America
8.8.Fabulous.
  • Missing shampoo and hand soup.

    Jan. 5, 2022

  • Fine, but a little TOO minimalist. No closet, roll out desk only etc. the left the old…

    Jan. 1, 2022

See all 607 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 82 smoke-free guestrooms
    • Weekly housekeeping
    • Fitness center
    • Business center
    • 24-hour front desk
    • Coffee/tea in a common area

    For families

    • Fridge
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television
    • Laundry facilities

    What’s around

    • Hollins University - 39 min walk
    • Carvins Cove - 2.4 mi / 3.8 km
    • Valley View Mall - 4.8 mi / 7.7 km
    • Berglund Center - 6.4 mi / 10.3 km
    • Center in the Square - 7 mi / 11.2 km
    • Science Museum of Western Virginia - 7 mi / 11.2 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 1 King Bed
    • Room, 2 Queen Beds
    • Room, 1 King Bed, Accessible, Bathtub
    • Room, 1 King Bed, Accessible (Roll-In Shower)
    • Room, 2 Queen Beds, Accessible, Bathtub

    What’s around

    Landmarks

    • Hollins University - 39 min walk
    • Carvins Cove - 2.4 mi / 3.8 km
    • Valley View Mall - 4.8 mi / 7.7 km
    • Berglund Center - 6.4 mi / 10.3 km
    • Center in the Square - 7 mi / 11.2 km
    • Science Museum of Western Virginia - 7 mi / 11.2 km
    • Virginia Museum of Transportation - 7.5 mi / 12.1 km
    • Mill Mountain Star - 9.3 mi / 14.9 km
    • Mill Mountain Zoo - 10.7 mi / 17.2 km

    Getting around

    • Roanoke Regional Airport (ROA) - 7 min drive
    • Roanoke Station - 11 min drive
    map
    See on map
    8161 Gander Way, Roanoke, 24019, VA, United States of America

    At a glance

    Hotel size

    • This hotel has 82 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3:00 PM-7:00 AM
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free continental breakfast daily
    • Snack bar/deli
    • Coffee/tea in a common area

    Things to do

    • Fitness facilities

    Working away

    • Business centre

    Services

    • 24-hour front desk
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Lift
    • Safe-deposit box at front desk

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Hair dryer

    Be entertained

    • 55-inch LED TV
    • Premium TV channels

    Stay connected

    • Free WiFi
    • Free local calls

    Food and drink

    • Fridge

    More

    • Weekly housekeeping provided
    • In-room safe
    • Connecting/adjoining rooms available

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: USD 25.00 per night

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Guests must contact this property in advance to reserve cribs/infant beds

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Children under 18 years old are not allowed in the fitness facility without adult supervision

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Onsite parties or group events are strictly prohibited.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Tru Hilton Roanoke Hollins Hotel
    • Tru Hilton Hollins Hotel
    • Tru Hilton Roanoke Hollins
    • Tru Hilton Hollins
    • Tru By Hilton Roanoke Hollins Hotel
    • Tru By Hilton Roanoke Hollins Roanoke
    • Tru By Hilton Roanoke Hollins Hotel Roanoke

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Tru By Hilton Roanoke Hollins does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - 7:00 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Veranda Bistro (2.2 mi), Coach & Four Restaurant (3.1 mi), and China Wok (3.5 mi).
    • Maintain your daily exercise routine at the gym.
    8.8.Fabulous.
    • 6.0.Good

      It was ok. I did not know Roanoke had a policy of not letting local people get hotel rooms without “explanation”. Seems invasive to ask local people the reason they want a room.

      Meredith, 1 night trip, Dec. 28, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Water temp

      Everything was great except for the shower... the water was not hot at all, warm at best. I need a hot shower in the morning to unclog my sinuses and they didnt meet that expectation. But other than that, it was a great stay. Even the beds didn’t have the normal "divits" in them

      David, 1 night family trip, Dec. 20, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Tosha at the front desk was absolutely amazing and so helpful, however, the hotel seems older than the refresh would make it seem. Loud footsteps on the floor above us were so noticeable we had to find other accommodations. The hotel was fully booked and there were no other options available to us.

      Sara, 1 night trip, Dec. 17, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Family holiday trip

      We stayed at this hotel before on another trip. Our room was not as nice this time as last trip. The hotel seemed more worn. Our room was noisy. We could hear creaking and moving from the room above us and people out in the hallway. Breakfast was very mediocre. The eggs were almost inedible. I’m not sure we would stay here again.

      Michelle, 1 night trip, Dec. 6, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Stay elsewhere

      TV blaring in room next to us beginning at 1 am. Called front desk and they did nothing to correct it. Also, tv in our room would not work with remote. Called front desk and guy was nice but did not resolve issue. Hotel is not old but will be run down in a few years because it is not well maintained or cleaned.

      Jeremy, 1 night family trip, Nov. 14, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Ok stay

      Decent hotel. The room is small but efficient. The breakfast is really unhealthy with few low-sugar options. There are very few board games in the lobby despite that this is a key feature of the hotel.

      6 night trip, Nov. 14, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great view and didn’t even ask for it

      It was the most unique hotel I've stayed at.

      1 night family trip, Nov. 12, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      The hotel was nice, clean and staff was friendly. My only issue was that the overnight staff didn't seem to be as knowledgeable as the day. We asked for a specific accessibility item when we checked in the first night and were told they weren't carried. We decided to to ask again the last day if our stay and were quickly accommodated. Small things can make the biggest difference.

      2 night trip, Nov. 11, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      May not stay again

      Second stay at a Tru hotel in less than a week where i have no signals on TV and no hygiene product's (hand wash, conditioner, and body wash). There were multiple lady bugs climbing on the walls all around the room (i wasnt too worried). Person in room beside or above me had their snooze on for almost 2 hours. It was very frustrating.

      Victoria, 1 night business trip, Nov. 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Almost perfect.

      Everything was perfect except they should let people know that there was a darkening shade. Only one we saw was one that let light in. Apparently there was a darkening shade. We were in a place the next day that had the same set-up and the cleaning crew kept the darkening shad partly down so you know there are two shades there.

      Douglas, 1 night trip, Nov. 1, 2021

      Verified Hotels.com guest review

    See all 607 reviews