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All properties in Roanoke, Virginia, United States of America
1 room, 2 adults

Tru By Hilton Roanoke Hollins

2.5-star2.5 stars
8161 Gander Way, Roanoke, VA, 24019, United States of America

Within easy reach of Hollins University
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Checking was easy and Rae was very personable when checking me in. Room was clean and…Aug. 3, 2020
  • The room only had one chair, a desk chair, a small desk, and not much space to place…Jun. 28, 2020

Tru By Hilton Roanoke Hollins

from A$115
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible, Bathtub

What’s around Tru By Hilton Roanoke Hollins

Landmarks

  • Hollins University - 39 min walk
  • Carvins Cove - 2.4 mi / 3.8 km
  • Valley View Mall - 4.8 mi / 7.7 km
  • Berglund Center - 6.4 mi / 10.3 km
  • Center in the Square - 7 mi / 11.2 km
  • Science Museum of Western Virginia - 7 mi / 11.2 km
  • Virginia Museum of Transportation - 7.5 mi / 12.1 km
  • Mill Mountain Zoo - 10.7 mi / 17.2 km

Getting around

  • Roanoke Regional Airport (ROA) - 7 min drive
  • Roanoke Station - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 82 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-7:00 AM
  • Check-out time is 11:00 AM
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • Business centre
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
More
  • Weekly housekeeping provided
  • In-room safe
  • Connecting/adjoining rooms available

Tru By Hilton Roanoke Hollins’s small print

Also known as

  • Tru Hilton Roanoke Hollins Hotel
  • Tru Hilton Hollins Hotel
  • Tru Hilton Roanoke Hollins
  • Tru Hilton Hollins
  • Tru By Hilton Roanoke Hollins Hotel
  • Tru By Hilton Roanoke Hollins Roanoke
  • Tru By Hilton Roanoke Hollins Hotel Roanoke

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Guests must contact this property in advance to reserve cribs/infant beds. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 25.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Tru By Hilton Roanoke Hollins

  • Does Tru By Hilton Roanoke Hollins offer free cancellation for a full refund?
    Yes, Tru By Hilton Roanoke Hollins does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Tru By Hilton Roanoke Hollins?
    Yes, there's free self parking.
  • Are pets allowed at Tru By Hilton Roanoke Hollins?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Tru By Hilton Roanoke Hollins?
    You can check in from 3:00 PM to 7:00 AM. Check-out time is 11:00 AM.
  • Are there restaurants at or near Tru By Hilton Roanoke Hollins?
    Yes. Nearby restaurants include Alejandro's Mexican Grill (1.4 mi), Peter's Seafood (1.4 mi), and Hibachi Grill & Supreme Buffet (3.7 mi).
  • What is there to do near Tru By Hilton Roanoke Hollins?
    Recommended spots to visit include Hollins University (2 mi) and Carvins Cove (2.4 mi), along with Valley View Mall (4.8 mi) and Berglund Center (6.4 mi).

Recent reviews

Fabulous 8.8 From 357 reviews

Very good 8.0
Convenient location
Friendly staff, easy location off 81. Found several hairs on the comforter that did not being to either of us. Toiletries smelled nice but difficult to dispense
us1 night trip
Very good 8.0
Loud and a bit cramped but clean
Very loud on average during a total of 8 nights this month. Clean and low price but if you are a light sleeper or don't want to clearly hear every thing your neighbors say or do you will be happier elsewhere.
us3 night business trip
Exceptional 10.0
Enjoyable Night, No Breakfast
The room was very roomy. It could have been cleaner. The back of the toilet behind the seat was not clean and also under the bathroom vanity. The room did not have a microwave. Usually there is a microwave in the room to heat water to make coffee. The "breakfast" was a bag with a danish, snack bar and bottle of juice. I understand things are different because of the virus, BUT, that is not what I really classify as "breakfast." We went to Denny's for breakfast. Aside from that, we had an enjoyable stay. It was only for one night, but I wouldn't hesitate to stay there again.
Dallas, us1 night trip
Exceptional 10.0
Overnight Trip
This hotel is very unique. I love all the retro colors. It was new and very clean. I will stay again.
Janice, us1 night trip
Very good 8.0
Not as good as expected from Tru
Because of covid virus, breakfast was disappointing, but I assume necessary
Elizabeth, us1 night trip
Fair 4.0
New Hotel needs to work the bugs out (Literally)
While the hotel is quite nice to look at, it is far from one that I would be willing to book at again. Upon check in, we found several bugs in our room. We we visited the front desk, we were told they were "stink bugs" - local to the area, and harmless. To quote the agent at the desk "practically impossible to keep out". I'm sorry, but that doesn't sound like something a traveler wants to hear. (For the record, we stayed at a different hotel just a few miles away a couple of days later, and no bugs in the hotel. Go figure) In addition, my room was charged for services that were not purchased, and when I approached the front desk the manager was not available and I would have to call. I'm from another country, so the call would cost more than the charges to my card. Overall, this was extremely disappointing, especially for a new hotel.
Garry, ca1 night family trip
Exceptional 10.0
Overnight business trip
Wonderful stay, amazingly comfortable bed, and very friendly staff.
Lindsey, us1 night business trip
Exceptional 10.0
Tru is great
Excellent hotel right off of the hwy. Modern decor, great lobby with searing, pool table and breakfast in am. Coffee tea service late into evening. Our room was small and effecient. Bed was comfortable. No carpet and felt very clean.
gina, us1 night trip
Exceptional 10.0
Great stay!
Our one night stay as we were traveling through was comfortable and the room was very clean. Would definitely stay here again.
Cynthia, us1 night trip
Exceptional 10.0
Boutique feel by the interstate
Stayed here while doing some local sightseeing. First time in a Tru property and was pleasantly surprised. Very bright and welcoming lobby with games, a pool table and nooks to encourage folks to mingle and relax. Room was smaller than a normal room but had all the things one would expect and a massive flat screen. The breakfast choices were great and staff kept everything filled through the service. Coffee and tea available all day in the lobby so no little coffee makers in your room. Downsides are that the all the furniture in the room was very narrow which made it difficult to find a place to put things. Only one chair in the room and it was not very comfortable for tv viewing but would have been fine for working on a laptop. All in all, I definitely would stay at a Tru again.
Maura, us3 night trip

Tru By Hilton Roanoke Hollins

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