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All properties in Hangzhou, Zhejiang, China
1 room, 2 adults

Relais & Chateaux Chaptel Hangzhou

4-star4 stars
Great for familiesThis property has good facilities for families.
No.57, Changsheng Road, Shangcheng, Hangzhou, 310006, China

4-star hotel with restaurant, near West Lake
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
  • It’s a suite rather than a room. You get a huge space, more than enough for a family! The…Nov. 2, 2019
  • Great location within 5min walking distance to west lake, major shopping area and…Sep. 27, 2018

Relais & Chateaux Chaptel Hangzhou

from A$423
  • Classic Townhome, 1 King Bed, Terrace
  • Family Townhome, 2 Bedrooms, Patio, City View
  • Deluxe Suite, 1 King Bed, Ensuite, Garden Area
  • Deluxe villa 

What’s around Relais & Chateaux Chaptel Hangzhou

Top spots nearby

Recommended by this property

  • No.2 Park (5-minute walk)
  • Broken Bridge (9-minute walk)
  • China Academy of Art (13-minute walk)
  • West Lake (16-minute walk)
  • Zhongshan Park (19-minute walk)
  • Hangzhou Botanical Garden (34-minute walk)
  • Zhejiang University (35-minute walk)
  • Hangzhou Zoo (5.4 km)
  • Lingyin Temple (6 km)

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 39 min drive
  • Hangzhou Station - 13 min drive
  • Hangzhou East Railway Station - 23 min drive
  • Hangzhou Yuhang Station - 35 min drive
  • Longxiangqiao Station - 3 min walk
  • Ding'an Road Station - 14 min walk
  • Fengqi Road Station - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 26 rooms
  • This hotel is arranged over 2 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
Working away
  • 24-hour business centre
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Porter
  • Number of buildings/towers - 0
  • Year Built – 1930
  • Safe-deposit box at front desk
  • Terrace
Languages Spoken
  • Chinese

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Relais & Chateaux Chaptel Hangzhou’s small print

Also known as

  • Relais Chateaux Chaptel Hangzhou Hotel
  • Relais Chateaux Chaptel Hotel
  • Relais Chateaux Chaptel Hangzhou
  • Relais Chateaux Chaptel
  • Relais & Chateaux Chaptel Hangzhou Hotel
  • Relais & Chateaux Chaptel Hangzhou Hangzhou
  • Relais & Chateaux Chaptel Hangzhou Hotel Hangzhou


Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Mandatory fees

Deposit: CNY 1000.0 per stay

Optional extras

Rollaway beds are available for CNY 575.0 per day

Breakfast is offered for an extra charge of CNY 188 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

From 4 reviews

Exceptional 10.0
great place
Very good location .great service
us2 night business trip

Relais & Chateaux Chaptel Hangzhou

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