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Grand Cititel Hanoi Hotel & Spa

Property class: 4
Hotel with spa, near Hoan Kiem Lake

Choose dates to view prices

When you stay at Grand Cititel Hanoi Hotel & Spa, you'll be in a great location, within a short 10-minute walk of Hanoi Opera House and Hoan Kiem Lake. You can visit the spa to indulge in hot stone massages, facials or aromatherapy, and The Shii Kitchen serves breakfast, lunch and dinner. Other features include a 24-hour fitness centre and a bar/lounge. Fellow travellers say great things about the comfortable beds and helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 24-hour fitness centre
  • Room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Cruise ship terminal shuttle

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The current price is AU$80
includes taxes & fees
21 Sept - 22 Sept

Why we love this property

Work and play perfected
Located in the city centre and entertainment district, this hotel offers a 24-hour business centre and massage services. A bar and spa await after meetings.
Wellness sanctuary
A full-service spa offers aromatherapy, facials, and Thai massages in serene treatment rooms. The 24-hour gym completes this rejuvenating escape.
Sleep like royalty
Premium bedding, pillowtop mattresses, and hydromassage showerheads create a luxurious retreat. Blackout drapes ensure peaceful slumber.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Double Room

A hotel room with a large bed, a flat-screen TV, a painting, a window with curtains, and a vase with flowers.

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite Twin Room

A hotel room with two beds, a desk, a chair, a television, and a small table with a vase of flowers.

Suite Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite King

A modern hotel lobby with a reception desk, seating area, and a TV screen.

Suite King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, a flat-screen TV, a desk with a laptop, and a bathroom visible through a glass partition.

Superior Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a desk with a laptop, a TV mounted on the wall, and a coat rack.

Deluxe Double Room

7.6 out of 10
Good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite City View Room

A hotel room with a large bed, a desk, a chair, a view of the city, and a painting on the wall.

Suite City View Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Room

A modern hotel room with a large bed, a desk with a laptop, a chair, and a view of the city through a large window.

Grand Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Twin Room

A hotel room with two beds, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Suite Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Luxury Room

A modern hotel room with a large bed, bedside tables, a desk, and a TV displaying CNN.

Luxury Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with a bed, a desk with a laptop, a TV, and a window with curtains.

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk with a chair, a television, and a coat rack.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with two beds, a desk, a chair, a vase with flowers, and artwork on the walls.

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Queen Room

A hotel room with a bed, a desk with a flat-screen TV, a mirror, and a window with curtains.

Deluxe Queen Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Large Double Room

A hotel room with a large bed, a TV mounted on the wall, a desk with a vase of flowers, and a window with curtains.

Large Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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9.6 out of 10, Exceptional, 1,686 reviews
The price is AU$49
includes taxes & fees
11 Sept - 12 Sept
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About the area

Map
13B Tong Dan, Hoan Kiem District, Hanoi

What's nearby

  • Vietnam Revolution Museum - 2 min walk - 0.2 km
  • Hanoi Opera House - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Thang Long Water Puppet Theatre - 12 min walk - 1.0 km
  • Hanoi Old Town Night Market - 13 min walk - 1.2 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Gia Lam Station - 5 min drive
  • Hanoi Long Bien Station - 22 min walk
  • Hanoi Railway Station - 28 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Angelina - Italian Restaurant & Lounge - ‬4 min walk
  • ‪Backstage - ‬3 min walk
  • ‪Shamoji Robata Yaki Hanoi - ‬3 min walk
  • ‪Nuoc Gao - Tra Chanh - ‬3 min walk
  • ‪Pizza Mama Mia - ‬5 min walk

About this property

Grand Cititel Hanoi Hotel & Spa

  • When you stay at Grand Cititel Hanoi Hotel & Spa, you'll be in a great location, within a short 10-minute walk of Hanoi Opera House and Hoan Kiem Lake. You can visit the spa to indulge in hot stone massages, facials or aromatherapy, and The Shii Kitchen serves breakfast, lunch and dinner. Other features include a 24-hour fitness centre and a bar/lounge. Fellow travellers say great things about the comfortable beds and helpful staff.

At a glance

Hotel size

    • 98 rooms

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms

Parking

    • No on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle on request (available 24 hours a day)*
    • Cruise terminal shuttle*

Off-site

    • Area shuttle within 30 kilometres*
    • Shopping centre shuttle*

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre (538 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

The Shii Kitchen – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 500000 per vehicle (one-way. Maximum occupancy 3)
  • Cruise ship terminal shuttle, train station pick-up and train station drop-off services are offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 700000.0 per day
  • Airport shuttle service for children up to age 18 costs VND 500000 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Grand Cititel Hotel
Grand Cititel Hanoi
Grand Cititel
Cititel Hanoi & Spa Hanoi
Grand Cititel Hanoi Hotel
Grand Cititel Hanoi Hotel Spa
Grand Cititel Hanoi Hotel & Spa Hotel
Grand Cititel Hanoi Hotel & Spa Hanoi
Grand Cititel Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Grand Cititel Hanoi Hotel & Spa offer free cancellation for a full refund?

Yes, Grand Cititel Hanoi Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Cititel Hanoi Hotel & Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Cititel Hanoi Hotel & Spa?

Sorry, there's no on-site parking at Grand Cititel Hanoi Hotel & Spa.

Is an airport shuttle service offered by Grand Cititel Hanoi Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 500000 per vehicle one-way.

What are the check-in and check-out times at Grand Cititel Hanoi Hotel & Spa?

You can check in starting at 2 PM. Check-out time is noon.

What is there to do at Grand Cititel Hanoi Hotel & Spa and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and make the most of other amenities such as a 24-hour fitness centre.

Are there restaurants at or near Grand Cititel Hanoi Hotel & Spa?

Yes, there's an on-site restaurant, The Shii Kitchen.

What's the area around Grand Cititel Hanoi Hotel & Spa like?

Grand Cititel Hanoi Hotel & Spa is in Old Quarter, a short 8-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Opera House. Travellers say that the local area is very central perfect for sightseeing.

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