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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Alma de Flores

3-star3 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Children's pool
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
Av Juanek entre Kabah y Concejo, Tulum, QROO, 77780, Mexico

3-star hotel with 5 outdoor pools, near Tulum National Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Children's pool
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • This was not a great experience. My advice is not to stay here. You dont know what you…Sep. 22, 2020
  • The property is clean & the staff is friendly, but the maintenance guy was spraying…Sep. 11, 2020

Alma de Flores

from A$115
  • Ceiba Master Private Pool Suite
  • Panoramic Chit Junior Suite
  • Copal Junior Suite
  • Ceiba Master Suite

What’s around Alma de Flores

Landmarks

  • Heart of Tulum
  • Tulum National Park - 14 min walk
  • Tulum Mayan Ruins - 2.7 mi / 4.3 km
  • Playa Paraiso - 3.1 mi / 5.1 km
  • Gran Cenote - 4.3 mi / 7 km
  • Tulum Monkey Sanctuary - 5.9 mi / 9.5 km
  • Sian Ka'an Biosphere Reserve - 6.4 mi / 10.3 km
  • Soliman Bay - 8.2 mi / 13.3 km

Getting around

  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from 9:00 AM - 10:00 AM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only *

  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Ecotours nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Year Built – 2018
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Bicycle rentals on site
  • Hiking/biking trails on site

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Alma de Flores ’s small print

Also known as

  • Alma Flores Hotel Tulum
  • Alma Flores Hotel
  • Alma Flores Tulum
  • Alma de Flores
  • Alma de Flores Hotel
  • Alma de Flores Tulum
  • Alma de Flores Hotel Tulum

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 9:00 AM to 9:00 PM.
  • This property does not have elevators.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    Pet deposit: USD 100 per stay

    Optional extras

    Cribs/Infant beds are available for USD 10.0 per night

    Pets are allowed for an extra charge of USD 15 per pet, per night

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Alma de Flores

    • Is parking offered on site at Alma de Flores ?
      Yes, there's free self parking.
    • Is there a pool at Alma de Flores ?
      Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
    • Are pets allowed at Alma de Flores ?
      Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of USD 15 per pet, per night, and there's also a deposit of USD 100 per stay.
    • What are the check-in and check-out times at Alma de Flores ?
      You can check in from 3:00 PM - 10:00 PM. Check-out time is noon.
    • Are there restaurants at or near Alma de Flores ?
      Yes. Nearby restaurants include El Gourmet (10-min walk), La Parrillada (10-min walk), and Batey (10-min walk).
    • Is airport shuttle service offered by Alma de Flores ?
      Yes, an airport shuttle is available.
    • What is there to do near Alma de Flores ?
      Recommended spots to visit include Tulum National Park (14-min walk) and Tulum Mayan Ruins (2.7 mi), along with Playa Paraiso (3.1 mi) and Gran Cenote (4.3 mi).

    Recent reviews

    Fabulous 8.8 From 30 reviews

    Exceptional 10.0
    This place was awesome to stay at. My boyfriend and I really enjoyed our time here. Cute little hotel away from the busy streets of tulum. The staff were super nice and welcoming. The beach club (Alma tulum) was awesome and free for us because we were staying here. The beach club also has free parking which is hard to find down by the beach. Our room was so cute, spacious, clean, everything you would need. Their breakfast is bomb, tasty and good. It’s honestly such a good hotel to stay at.
    Araceli, us6 night romance trip
    Very good 8.0
    Convenient location and amazing breakfast
    Breakfast was excellent, beds very comfortably and good location. It’s about 15 min walk into town Tulum via a shortcut. ( ask hotel ). Took us 1 1/2 hours walking to their sister hotel alma beach resort. Long walk but nice. Nice sun lounges and parasols and beautiful beach. You can also take collective bus or rent bikes. Would stay here again. Hotel should consider a shuttle service for hotel guests or better deals on bike rental.
    Charles, us7 night trip
    Very good 8.0
    This relatively new hotel is in town but it’s sister hotel, Alma Tulum, is right on the beach so you get the best of both worlds. Drive from one to the other was only 15 minutes. Parking at both places was simple and free. Tulum is a much more authentic experience. No high rise hotels. Food was great and very reasonable. Beach and water exceptional. Yes, you have locals trying to sell their crafts, but they are not pushy at all. Cenotes and ruins very close and not the overpopulated ones visited by people staying in Cancun or Playa Del Carmen. The only thing that bothered me about the hotel was the dogs barking all night.. the noise didn’t bother me but my concern for the pups did.. I felt completely safe and had traveled there by myself. Carlos and the staff at the beach club were fantastic and the staff at the hotel in town was very helpful and accommodating. Bug spray bug spray bug spray... I can’t say it enough. The mosquitoes are not a problem at all on the beach because of breeze but in town they are tough. I would definitely recommend the two properties.
    us5 night trip
    Exceptional 10.0
    My family and I really enjoyed staying at Alma de Flores, the staff was so attentive and helpful and the cook Carlitos made the best breakfast and did everything to make sure you were happy which was very much appreciated, especially with little ones. We also visited their sister hotel which was located on the beach and the service there was also outstanding, our server Manuel was very attentive and kept the drinks coming. The whole staff was wonderful and when I go back to Tulum I will definitely be staying at Alma de Flores.
    Rita, us6 night family trip
    Exceptional 10.0
    Amazing location. The staff are very friendly! Will definitely stay there again!
    Maria, us1 night romance trip
    Exceptional 10.0
    Small, well maintained and with private pool. Very nice little place.
    Chris, us1 night family trip
    Exceptional 10.0
    Absolutely gorgeous tropical Oasis in Tulum. Bright, spacious, and airy rooms. A little way from both the beach and the town, so if you are planning to bike places expect it to take a while. Probably a perfect location if you are renting a car, but I got around by taxi, which was fine but a bit pricey after a while. Uriel at the front desk was so kind and helpful, he called me a taxi whenever I needed and answered all my questions! My favorite part was the fact that they have a sister hotel (Alma Tulum) on the beach! I was able to enjoy the beach loungers at no extra cost as opposed to going somewhere else with a high minimum spend. The beach club was great, good food and service, and they had people removing the seaweed so the water/sand was nice and clear. Overall a beautiful and reasonably priced stay, and I hope to be back!
    us3 night trip
    Exceptional 10.0
    Charming Stay in Tulum!
    Very charming spot for an affordable rate. Great place to stay in Aldea Zama. Only a few miles from the beach and several Cenotes. Also just down the road from the main town. Uriel at the front desk was very accommodating should we need anything. Highly recommend!
    Brandon, us4 night romance trip
    Exceptional 10.0
    Un lugar muy limpio, cómodo, privado, tranquilo, para pasar un fin de semana relajado. Nos gustó mucho.
    Jesus Gerardo, mx1 night family trip
    Exceptional 10.0
    Recomendado
    Muy buena alternativa en Tulum, servicio excelente siempre atentos a los requerimientos del huésped. Muy amables todos en recepción. Muy recomendado
    Walter, mx2 night trip with friends

    Alma de Flores