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All properties in Tuxtla Gutierrez, Chiapas, Mexico

Hotel Andiroba Palace

3.5-star hotel with outdoor pool, near Tuxtla Guitierrez Central Square

From
A$47

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Hotel Andiroba Palace. Image 1 of 35.
1 / 35Hotel Andiroba Palace
Boulevard Angel Albino Corzo, Tuxtla Gutierrez (and vicinity), 29040, CHIS, Mexico
8.2.Very good.
  • Air conditioner in Room 115 was terrible, leaking the whole time, creating a pool on the…

    Jun. 24, 2021

  • Hotel was nice and clean. Front service staff was friendly and helpful with any questions…

    Mar. 20, 2020

See all 49 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • 80 guestrooms
  • Daily housekeeping
  • Outdoor pool
  • 24-hour business center
  • Terrace
  • 24-hour front desk

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Tuxtla Guitierrez Central Square - 37 min walk
  • Plaza Poliforum Shopping Mall - 14 min walk
  • Chiapas Polyforum and Convention Center - 17 min walk
  • Jaime Sabinas Cultural Center - 20 min walk
  • Ambar Fashion Mall - 21 min walk
  • Dr. Faustino Miranda Botanical Garden - 33 min walk

Enter dates for 2 guests

Guests
  • Comfort Double Room
  • Triple Comfort Double Room
  • Quadruple Comfort Double Room
  • Executive Room

Location

Boulevard Angel Albino Corzo, Tuxtla Gutierrez (and vicinity), 29040, CHIS, Mexico
  • Tuxtla Guitierrez Central Square - 37 min walk
  • Plaza Poliforum Shopping Mall - 14 min walk
  • Chiapas Polyforum and Convention Center - 17 min walk

What’s around

Landmarks

  • Tuxtla Guitierrez Central Square - 37 min walk
  • Plaza Poliforum Shopping Mall - 14 min walk
  • Chiapas Polyforum and Convention Center - 17 min walk
  • Jaime Sabinas Cultural Center - 20 min walk
  • Ambar Fashion Mall - 21 min walk
  • Dr. Faustino Miranda Botanical Garden - 33 min walk
  • Parque Convivencia Infantil - 33 min walk
  • Emilio Rabasa Theater - 35 min walk
  • San Marcos Cathedral - 35 min walk
  • Museum of the City of Tuxtla Gutiérrez - 38 min walk
  • Marimba Park - 2.5 mi / 4.1 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 31 min drive

At a glance

Hotel size

  • This hotel has 80 rooms

Arriving/leaving

  • Check-in time 7:00 AM-10:00 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • 1 per room (up to 18 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Things to do

  • Outdoor pool
  • Pool sunloungers

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Hotel Andiroba Palace Tuxtla Gutierrez
  • Andiroba Palace Tuxtla Gutierrez
  • Andiroba Palace
  • Hotel Andiroba Palace Hotel
  • Hotel Andiroba Palace Tuxtla Gutierrez
  • Hotel Andiroba Palace Hotel Tuxtla Gutierrez

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Andiroba Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 18 lbs per pet. Service animals are exempt from fees.
  • You can check in from 7:00 AM - 10:00 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
  • Yes. Nearby restaurants include La Florentina (11-min walk), Curacao do Brasil (13-min walk), and Gugo Restaurant (2.4 mi).
  • Hotel Andiroba Palace has an outdoor pool and a garden.
8.2.Very good.
  • 10.0.Exceptional

    It was beautiful! The pool was incredible and the center of the building was breathtaking. One odd thing was the window pointing out into the hall where lights were kept on until 1am and then on again few hours after. Other than that, then property was clean, beautiful modern, well taken care of, and spacious!

    6 night romance trip, Mar. 8, 2020

    Verified Expedia guest review

  • 6.0.Good

    Good in general.

    Nice hotel, average property and good for a 3 star hotel. The pool is awesome, rooms comfortabel but nothing spectacular. The biggest caveat is that they don't have hairdryers, that's unnaceptable in any hotel.

    Jorge, 1 night family trip, Oct. 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great

    Pretty modern and clean hotel, close to everything, recomended

    1 night trip with friends, Nov. 15, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Average dowtown style hotel, nothing extraordinary. The staff was very pleasant. The wi-fi was bad and the bed's protector under the sheets was too plasticky-noisy, it felt like they left the wrap from when they bought it, it wasn't bad just weird.

    Jose, 1 night trip, Oct. 15, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    A truly reat hotel at a reasonable price in Tuxtla

    I had discovered the Andiroba Palace hotel by accident on a previous trip to Tuxtla. I liked its location and its ample, clean rooms, not to mention the very nice swimming pool that is then centerpiece of the place. So on this second trip to Tuxtla there was no doubt in my mind that I would be staying there again. It blows out of the water all other hotels in Tuxtla in its price category. The staff is courteous, the parking lot is great and they have a good restaurant to boot.

    Jorge, 1 night business trip, Aug. 26, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    Problemas con el suimnistro de agua caliente.

    Mi habitación tuvo problemas con el suministro de agua caliente. Por las mañanas tenía que trabajar personal de mantenimiento del hotel para resolver este problema. Pero por las noches al no haber quien lo reparara, no había caliente.

    JOEL, 2 night business trip, Jun. 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Una estancia muy confortable, cumplio con mis expectativas.

    Daniel, 2 night family trip, May 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Buenas instalaciones

    Muy buena la estancia.

    Esaul, 1 night trip, Apr. 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Mi experiencia.

    La limpieza aparentemente bien; sin embargo las toallas no están bien lavadas, debajo de las camas se nota que no les pasan ni la escoba, el servicio de cable es muy malo, no puede ser que no tengan servicio de bar o cafetería, el aire acondicionado como está conectado a un sistema automático se apaga y en la noche hace mucho calor ( debe estar a las necesidades del cliente). entre otros detalles.

    julian, 1 night family trip, Apr. 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lic. Calderón

    Excelente, económico. Recomendado

    CARLOS EDUARDO, 2 night business trip, Mar. 21, 2021

    Verified Hotels.com guest review

See all 49 reviews