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3.5-star beachfront hotel with outdoor pool, near Tulum Beach
Mikayla at the front desk was so helpful, she helped with any of our needs. The staff,…
May 16, 2019
The property is very relaxed with an incredibly friendly staff. I have stayed at VA twice…
Jan. 7, 2019
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
You'll be asked to pay the following charges at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas for unvaccinated guests.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property accepts Visa, Mastercard, debit cards and cash.
*See fees & policies for additional details or extra charges
There was no electrical light for around 8 hours during on of the days of my two day stay. They will require a 10K MXP deposit aside from the already done payment instead of a regular credit car open boucher. The pool was dirty. The restaurant was not working and will not be working until January 20th.
Israel, 1 night trip, Dec. 30, 2018
Verified Expedia guest review
Muestran fotos que no corresponden a las habitaciones, no hicieron limpieza diaria, wc a la intemperie, no salía agua por la regadera, los empleados estuvieron caminando por el techo del contenedor y no dejaban descansar, te obligan a hacer un consumo mínimo en diario con costo adicional ... en definitiva no vuelvo.
Edgar Roberto, 2 night romance trip, Feb. 23, 2019
Verified Hotels.com guest review
400 dolares la noche y de 5 dias solo uno tuve agua caliente para tomar un baño
4 night trip, Jan. 8, 2019
Verified Orbitz guest review