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Keys Hotel

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Outdoor pool
Outdoor pool
Premium Room | View from room
Premium Room | Premium bedding, minibar, in-room safe, desk
Premium Room | Premium bedding, minibar, in-room safe, desk

Overview of Keys Hotel

Keys Hotel

3.0 star property
Mountain Moshi hotel with 1 outdoor pools, connected to a shopping centre

8.4/10 Very good

19 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Map
Uru road, Moshi, Kilimanjaro, 0933

Room options

About this area

What's nearby

  • Heart of Moshi
  • Kilimanjaro National Park - 24 min drive

Getting around

  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 65 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • Shirikisha - 13 min walk
  • Story Lounge - 14 min walk
  • Pub Alberto - 14 min walk
  • Maembe Cafe - 16 min walk
  • Kilimanjaro Coffee Lounge - 18 min walk

About this property

Keys Hotel

A great choice for a stay in Moshi, Keys Hotel features an airport shuttle and a nightclub. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge and a garden are other highlights. The bar and walkability get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from noon until 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning
  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1989
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Spa services
  • Nightclub

Accessibility

  • Braille/raised signage
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • English

Room amenities

Be entertained

  • 30-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per child: USD 15.0 (from 6 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Keys Hotel Travel Tours Moshi
Keys Travel Tours Moshi
Keys Hotel Hotel
Keys Hotel Moshi
Keys Hotel Hotel Moshi

Frequently asked questions

Does Keys Hotel offer free cancellation for a full refund?
Yes, Keys Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Keys Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Keys Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Keys Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Keys Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Keys Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Keys Hotel?
You can check in from noon - 8:00 PM. Check-out time is 10 AM.
What is there to do at Keys Hotel and nearby?
Keys Hotel has a nightclub and an outdoor pool, as well as spa services and a garden.
Are there restaurants at or near Keys Hotel?
Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include Shirikisha (13-min walk), Story Lounge (14-min walk) and Pub Alberto (14-min walk).
What's the area around Keys Hotel like?
Keys Hotel puts you in the heart of Moshi. Popular attractions include Moshi Cemetery, which is 3 minutes away by car. Travellers say that the area is walkable and good for shopping.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.1/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Fair

Tired and unfriendly.
The pictures of hotels.com are deceiving. This is a tired, rough around the edges hotel. The manager was very nice but his restaurant staff need a lesson in customer service. Raw chicken for dinner. Sent back but the bill came anyway. The manager eventually partially refunded it. The cabana room bathroom was moldy and the entry door lock broken. There are better hotels in Moshe for the same price or less.
Rick, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Have a nice stay!
Staff was always helpful and would go out of their way to help. The room was just as advertised and the ground were well kept. The pool was nice and the food was delicious.
Justin, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Mihaly, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel. Great hot water. Very clean. Friendly staff. Would recommend.
Courtney, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great Location in attractive part of Moshi and close to town center.
1-night trip
Verified Expedia guest review

8/10 Very good

Great place to stay!
The waiters were so kind and helpful, always with a smile. We came back a day early from our Kilimanjaro trek and they were able to accommodate us without hesitation. Great place to stay!
Tracy, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Facility very nice. Staff friendly and always helpful. Only thing was took an hour or more to get food once it was ordered.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The stafg was so helpful and friendly. We arrived after 4days of canceled flights and delays. They allowed us to sleep in and made breakfast for us at Noon...they went above and beyond and Charles our waiter was so thoughtful..what a wonderful introduction to Tanzania's
2-night family trip
Verified Expedia guest review

10/10 Exceptional

We thoroughly enjoyed our stay at Keys Hotel in Moshi. Staff were amazing-friendly, attentive and went the extra mile to please. Good restaurant and bar. Spacious comfortable rooms- have your torch handy as we had several short power cuts. Easy walk to main town and markets. Gift shop on site with local curios that are cheaper than those in town! Recommended.
Debbie, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Debbie, 3-night romance trip
Verified Hotels.com guest review