Hotel Kapu

Photo gallery for Hotel Kapu

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Single Room, 1 Double Bed | Room
Quadruple Room | Room
Standard Room, 2 Single Beds | Room
Standard Room, 2 Single Beds | Room

Overview of Hotel Kapu

Hotel Kapu

2.0 star property
Pet-friendly hotel in Puebla, connected to a shopping center

7.6/10 Good

36 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Laundry facilities
Boulevard Norte 4228-19, Collas Cuartillas, Puebla, PUE, 72010
Main amenities
  • Daily housekeeping
  • Airport shuttle
  • 24-hour front desk
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self parking

Choose dates to view prices

About this area

What's nearby

  • Zocalo Square - 17 min drive
  • Puebla Cathedral - 17 min drive
  • Angelopolis Commercial Center - 22 min drive
  • Val´Quirico - 15 min drive
  • Africam Safari - 48 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 25 min drive
  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Kapu

Hotel connected to a shopping center
Hotel Kapu provides amenities like a roundtrip airport shuttle and laundry facilities. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Luggage storage, a 24-hour front desk, and tour/ticket assistance
  • Smoke-free premises
Room features
All guestrooms at Hotel Kapu have comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Fans, daily housekeeping, and desks


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms


  • Check-in time from 1:00 PM - 8:00 PM
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities


  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Wheelchair-accessible parking
  • Handrails in stairways


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls


  • Daily housekeeping
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 500 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 4 and 12 costs MXN 500 (one-way)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 150 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and staff at the property wear personal protective equipment.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Kapu Puebla
Kapu Puebla
Hotel Kapu Hotel
Hotel Kapu Puebla
Hotel Kapu Hotel Puebla

Frequently asked questions

Does Hotel Kapu offer free cancellation for a full refund?
Yes, Hotel Kapu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Kapu?
As of 3 Oct 2022, prices found for a 1-night stay for 2 adults at Hotel Kapu on 14 Oct 2022 start from AU$37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Kapu?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Kapu?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of MXN 150 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Kapu?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Kapu?
Yes, an airport shuttle is available. The charge is MXN 500 per person one-way.
What are the check-in and check-out times at Hotel Kapu?
You can check in from 1:00 PM - 8:00 PM. Check-out time is 1 PM.
Are there restaurants at or near Hotel Kapu?
Yes. Nearby restaurants include El Mesón de Don Pancho (6-min walk), Birria La Guera (11-min walk), and Groshi Express (12-min walk).

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Clean. A bit hot : not much air circulation .The fan coverded the general noise , so it felt quiet. Johana ,the day receptionist is very kind. I asked for a waik-up call , but the attendant was asleep. Great location across the bus terminal
Benoit Joseph, 4-night trip
Verified Expedia guest review

8/10 Very good

Maciej, 2-night trip
Verified guest review

8/10 Very good

Convence. Kind of small.
Jose, 2-night trip
Verified Expedia guest review

8/10 Very good

Clean Basic Downtown Hotel. Good value.
This hotel was better than I expected and a good value for the price. It was much better inside than it looked on the outside. Very clean, but basic. Personnel were very helpful. It was quiet after about 9:00 and in the morning. Afternoon and early evening some music from booths and small stores that surround the hotel. I would stay again. Not sure if parking is paid or free, but if paid, it is minimal.
Roxanna, 1-night family trip
Verified guest review

8/10 Very good

En general, el hotel está algo deteriorado. Las habitaciones tienen hoyos en las paredes & hay pequeñas cucarachas en donde se pasean por el piso & las paredes del cuarto. Las camas suenan mucho de los resortes & no se quedan quitas en un solo lugar
4-night business trip
Verified guest review

8/10 Very good

Bien, cómodo y confortable
Lourdes, 1-night family trip
Verified guest review

10/10 Exceptional

Buen lugar para pasar la noche, cómodo y discreto
1-night trip
Verified guest review

10/10 Exceptional

Ricardo, 1-night trip
Verified guest review

2/10 Poor

El hotel tiene fotos aceptables pero al llegar está en una zona marginada y mejor preferimos perder la noche a arriesgar nuestra integridad.
Mauricio, 1-night family trip
Verified guest review

2/10 Poor

Daniela, 1-night trip
Verified guest review