6/10 Good
10 Dec 2019
Good location but overall a disappointing stay
Overall the stay was OK but we were slightly disappointed. First, the reviews on the website/app is actually for the whole block/adjacent hotel rather than the actual room so it is misleading. Also on first arrival, we thought people were actually living there - overseas visitors need to be able to call/email the host on arrival to arrange a key pick up (there is no front desk or concierge - note potential roaming charges) - it felt like a short term let of a personal apartment. The drawers and cupboards were full of personal belongings so it did not feel overly comfortable. Other inconvenient things like an empty drink bottle in the kitchen, half eaten ketchup pot and a floppy shower head holder in the master bedroom ensuite is not what you expect when paying so much for a 'suite'. The location, however, was great. It was very close to the central station.
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3-night family trip
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