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Crowne Plaza Hangzhou Heda, an IHG Hotel

4-star hotel in Jianggan with 3 restaurants and indoor pool

  • Free WiFi and free parking
From
A$129

Image gallery

  • Pool
  • Pool
  • Living Area
  • Bathroom
  • Pool
Pool. Image 1 of 58.
1 / 58Pool
9.8.Exceptional.
  • Good service, good room, good bathroom, good food.

    May 8, 2019

  • I was disappointed with the pool. It should be advertised as a kiddy pool because it is…

    Jul. 23, 2019

See all 8 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 328 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Rollaway/extra beds (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Jianggan
  • MIXC Mall - 11.1 mi / 17.8 km
  • Hangzhou Grand Theatre - 11.4 mi / 18.3 km
  • Hangzhou China Silk Town - 11.7 mi / 18.9 km
  • Zhejiang University - 15.6 mi / 25.1 km
  • West Lake - 17.2 mi / 27.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Club Room (Crowne Plaza)
  • Deluxe Room (Crowne Plaza)
  • Superior Room (Crowne Plaza)
  • Superior Suite (Crowne Plaza)

Location

  • In Jianggan
  • MIXC Mall - 11.1 mi / 17.8 km
  • Hangzhou Grand Theatre - 11.4 mi / 18.3 km

What’s around

Landmarks

  • In Jianggan
  • MIXC Mall - 11.1 mi / 17.8 km
  • Hangzhou Grand Theatre - 11.4 mi / 18.3 km
  • Hangzhou China Silk Town - 11.7 mi / 18.9 km
  • Zhejiang University - 15.6 mi / 25.1 km
  • West Lake - 17.2 mi / 27.6 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive
  • Hangzhou East Railway Station - 13 min drive
  • Hangzhou South Station - 19 min drive
  • Hangzhou Station - 19 min drive
  • Gaosha Road Station - 7 min walk
  • Jinshahu Station - 11 min walk
  • Wenze Road Station - 21 min walk

At a glance

Hotel size

  • This hotel has 328 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service

Things to do

  • Indoor pool
  • 24-hour fitness facilities

Working away

  • Business centre
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 8073
  • Conference space size (meters) - 750

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 2018
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Char - Onsite bar.

Small print

Also known as

  • Crowne Plaza Hangzhou Heda Hotel
  • Crowne Plaza Hangzhou Heda, an IHG Hotel Hangzhou
  • Crowne Plaza Hangzhou Heda, an IHG Hotel Hotel Hangzhou
  • Crowne Plaza Heda Hotel
  • Crowne Plaza Heda
  • Crowne Plaza Hangzhou Heda
  • Crowne Plaza Hangzhou Heda, an IHG Hotel Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of CNY 148 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 7 AM to 11 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CNY 500 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Hangzhou Heda, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-out is available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include Starbucks coffee (8-min walk), Crown Brew (12-min walk), and 食堂 (2.2 mi).
  • Crowne Plaza Hangzhou Heda, an IHG Hotel has an indoor pool and a 24-hour fitness center.
9.8.Exceptional.
  • 10.0.Exceptional

    不錯,都乾淨,又方便

    leihong, 1 night trip with friends, Mar. 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    不錯的地方,服務也都很好

    ChunMing, 4 night business trip, Aug. 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It is so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    2 night trip, Feb. 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    YOUNG KOO, 2 night business trip, Jul. 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    2 night trip, Mar. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    1 night trip, Feb. 24, 2019

    Verified Expedia guest review

See all 8 reviews