Hostal Royal Cruz

3.0 star property
Central hostal connected to the convention centre, steps from Plaza de Santa Ana
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostal Royal Cruz

Front of property
Double Room, Balcony
Double Room, Balcony
Front of property
Reception

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Airport transfer
    Airport transfer
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Communal living room
  • Front desk safe
  • Snack bar/deli
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Premium bedding
  • Limited on-site parking
The price is AU$172
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Premium Twin Room, Ensuite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Digital channels
  • 11 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Double Room, Private Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Digital channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Twin Room, Ensuite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Digital channels
  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Twin Room, Private Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Digital channels
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Calle de la Cruz, 26 - 3 Derecha, Madrid, Madrid, 28012

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Gran Via - 8 min walk - 0.7 km
  • Prado Museum - 12 min walk - 1.0 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive
  • Madrid Recoletos Station - 18 min walk
  • Madrid (XOC-Atocha Train Station) - 19 min walk
  • Atocha Cercanías Station - 21 min walk
  • Sol Station - 4 min walk
  • Tirso de Molina Station - 5 min walk
  • Sevilla Station - 6 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Eccolo Gelato - ‬1 min walk
  • ‪Pez Tortilla - ‬1 min walk
  • ‪Dubliners - ‬1 min walk
  • ‪Café Central - ‬2 min walk
  • ‪Ginger - ‬1 min walk

About this property

Hostal Royal Cruz

When you stay at Hostal Royal Cruz, you'll be in a fantastic location, only a five-minute walk from Puerta del Sol and Plaza de Santa Ana. Also, Plaza Mayor and Gran Via are within a short 10-minute walk. Fellow travellers love the helpful staff. Public transportation is only a short walk: Sol Station is 4 minutes and Tirso de Molina Station is 5 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited
  • On-site garage

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Communal living room

Accessibility

  • Lift
  • Visual alarms in hallways
  • Handrails in stairwells
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 30 per person

Children & extra beds

  • Cots/infant beds are available for EUR 10.0 per night
  • Rollaway beds are available for EUR 15.0 per night

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hostal Royal Cruz Madrid
Royal Cruz Madrid
Royal Cruz
Hostel Royal Cruz
Hostal Royal Cruz Hostal
Hostal Royal Cruz Madrid
Hostal Royal Cruz Hostal Madrid

Frequently asked questions

Does Hostal Royal Cruz offer free cancellation for a full refund?
Yes, Hostal Royal Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hostal Royal Cruz?
Sorry, pets aren't allowed.
Is parking offered on site at Hostal Royal Cruz?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Hostal Royal Cruz?
Yes, an airport shuttle is available. The charge is EUR 30 per person.
What are the check-in and check-out times at Hostal Royal Cruz?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an on-site casino at Hostal Royal Cruz?
No, this hostal doesn't have a casino, but Casino de Madrid (6-min walk) and Casino Gran Via (9-min walk) are both nearby.
What's the area around Hostal Royal Cruz like?
Hostal Royal Cruz is in Madrid Centro, a short 4-minute walk from Sol Station and 3 minutes' walk from Puerta del Sol.

Hostal Royal Cruz Reviews

Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Matthew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place to stay for a few nights. Don’t be “scared” by the fact that there are a few hostels in the same building or even on the same floor. This one is quiet, clean, with 24/7 desk service and a great team taking care of all your needs. I’ve been in smaller rooms at 4 star hotels. Nice bathroom too with good water pressure. Also, it’s quite surprising and lovely to have always free water, milk, tea and pastries available in the kitchen. And you can’t beat the location which is basically walking distance or a short subway ride from most iconic places and museums in Madrid.
Jose, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location for getting around downtown Madrid. Easy access to Sol subway station. Lots of food and drink options. Staff are very kind. Hostel is absolutely spotless! Would highly recommend.
Theresa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We really enjoyed the property. The facilities and the staff were amazing, very friendly when we arrived and the property was easy to locate. It was
Oana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Stephanie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The location was fantastic, the room was super clean, and the staff were fantastic!! Thank you Maria! You made us feel at home here
Mitchell, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Centrally located, clean, efficient rooms in the center of Madrid. Close to transit, or walk to most major sites. The staff are really helpful and kind!
Peter, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Central, basic, very clean
While it was small and basic, the room was very cozy and quiet, and we slept amazingly well. All was new, all was clean. Service in the reception was efficient and nice. Location is as central as it gets. You basically get down and you're just in the center of Madrid. Great experience.
Ido, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This room had a great space with a private bathroom. Friendly staff and free snacks, coffee, water was a plus. It did not disappoint us even though it’s a “Hostal” we felt like it was a small hotel the whole time. A little confusing to find at first, it’s located in the same building as other hostels but we figured it out pretty quickly. Very safe!!! Great food options near us, walkable to almost anywhere. Definitely recommend
MARCIA, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Christoph, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Mil gracias por hacer que mi estadía en Madrid fuera magnífica! Desde que abrí la puerta al hostal se respira aroma a limpio. Rosa es un encanto y el servicio es muy placentero. El local está bien céntrico y es bien seguro. Lo recomiendo!!
Ileana, 4-night family trip
Verified Expedia guest review

6/10 Good

Sharon Cornu, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff
Daniel, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic location. Our room was bigger than expected, super clean and comfortable, everything we needed for a weekend stay. Free tea, coffee, water and snacks also included. Would definitely stay here again.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cristina, 4-night trip
Verified Expedia guest review

6/10 Good

Pros: very clean, good water pressure in shower, common area with coffee and water, staff was pleasant and personable. Good location to walk in Sol area. Cons: even by European norms the room and bath were uncomfortably small for 2 people. Our room price was ridiculously expensive for this caliber of accomodation- over $200/night USD. Would not recommend for 2.
george, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Horrible staffing! They are never around. And when they finally arrived, they do not solve anything.My mom had a stroke and died suddenly.As a result,I had to leave two days earlier to attend her funeral in Venezuela. I asked for a rain check or refund. They requested my email, and so far NO ANSWER. WILL NEVER STAY AT THIS PLACE AGAIN! Expedia should erase them as a choice.
Pedro, 4-night business trip
Verified Expedia guest review

8/10 Very good

Omega, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Location, location, location!!! The hostal was clean and the staff was very friendly. The rooms is very small. Our room was in the opposite way from the reception and was extremely noisy. They offer water bottles free of charge, which was super nice.
carolyn, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Large hostel, good location
Nice hostel, good location
Stewart, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A little taste of luxury, without the price tag
I spent three nights at this centrally located lodging. It is located on the third floor and is one of several apartments converted into a lodging facility with subdivided rooms. It was, by far, the best hotel I stayed during my two-week European trip. It was spotless clean and nicely arranged. The rooms are cleaned, and beds are made every day, as in a fancy hotel, and the staff is quite friendly and helpful. One unusual, but particularly useful feature are the various signages everywhere. At the entrance, there is a large map of Madrid with the main tourist sites to visit, and one wall in my room was covered with more helpful information, such as WiFi passwords (no need to carry around little paper slips with passwords).
Martin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Small place with only aboit 10 rooms. Very central location close to everything. Bed was very comfortable and I slept well. AC was good and shower heat and pressure was very good. Expect noise at night from the street and nearby establishments on rooms overlooking the street. The windows did a reasonable job limiting the noise but I would recommend using ear plugs. I would stay here again.
Nicholas, 7-night trip
Verified Expedia guest review

8/10 Very good

Even when the rooms are a little small, the property in general was very clean and the staff super friendly. In general was a good experience and the property is located near to the majority of the principal attractions.
Itzel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nancy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff, Mrs Maria was awesome, excellent customer services, clean and convenient location
CARLOS, 2-night family trip
Verified Expedia guest review