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All properties in Cairns, Queensland, Australia
1 room, 2 adults

Riley, a Crystalbrook Collection Resort

5-star5 stars
131-141 Esplanade, Cairns, QLD, 4870, Australia

Luxury hotel with 3 restaurants, near Cairns Esplanade
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 312 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Everything about this place is amazing, except the pop was just too cold.Nov. 14, 2019
  • One of the best holNov. 6, 2019

Riley, a Crystalbrook Collection Resort

from A$211
  • Resort King
  • Urban King
  • Urban Twin
  • Resort Twin
  • Sea King
  • Panoramic Sea
  • Family Room, Multiple Beds, Partial Sea View
  • Suite, 1 King Bed with Sofa bed, Partial Sea View
  • Family Room

What’s around Riley, a Crystalbrook Collection Resort

Landmarks

  • Heart of Cairns
  • Cairns Esplanade - 10 min walk
  • Cairns Central Shopping Centre - 18 min walk
  • Centenary Lakes Botanic Gardens - 40 min walk
  • Cairns Night Markets - 10 min walk
  • Esplanade Lagoon - 16 min walk
  • Cairns Marlin Marina - 17 min walk
  • Reef Fleet Terminal - 20 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 9 min drive
  • Cairns Station - 20 min walk
  • Freshwater Station - 13 min drive
  • Redlynch Station - 15 min drive

At a glance

Key facts

Hotel size

  • This hotel has 311 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights. For more details, please contact the property using the number provided on the booking confirmation email.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool cabanas (surcharge)
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Pool sunloungers
  • Billiards or pool table
Working away
  • Number of meeting rooms - 6
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Year Built – 2018
  • Lift
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
Languages Spoken
  • English
  • Japanese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • First-run movies
  • Netflix
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Paper Crane - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Greenfields - This poolside café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Rocco - Overlooking the ocean, this rooftop bar specializes in Mediterranean cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Riley, a Crystalbrook Collection Resort ’s small print

Also known as

  • Riley Crystalbrook Collection Resort Cairns
  • Riley Crystalbrook Collection Resort
  • Riley Crystalbrook Collection Cairns
  • Riley Crystalbrook Collection
  • Riley a Crystalbrook Collection Resort
  • Riley, a Crystalbrook Collection Resort Hotel
  • Riley, a Crystalbrook Collection Resort Cairns
  • Riley, a Crystalbrook Collection Resort Hotel Cairns

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7 AM to 9 PM.
  • Parking height restrictions apply.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Deposit: AUD 75.00 per night

    Optional extras

    Credit card charges are subject to an extra charge of 1.3 percent

    Self parking costs AUD 12.00 per day

    Valet parking costs AUD 20.00 per day with in/out privileges

    Rollaway beds are available for AUD 60.0 per day

    Buffet breakfast is offered for an extra charge of AUD 38.00 for adults and AUD 38.00 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Superb 9.2 From 363 reviews

    Exceptional 10.0
    Great service!
    Can not rate this resort higher! Staff and service were 100% wonderful
    Deanna, au3 night trip
    Exceptional 10.0
    Amazing!
    Aaron, au1 night trip
    Good 6.0
    Unique experience- I'll never stay there again
    Staff consistently disappointing- reception, room service, duty manager (I had to call twice). And very noisy from the loud music at the bar in the evenings. Not for a relaxing holiday, ok if a party lover with money ( it is a dear place) whom doesn't care about service quality. Website photos bit misleading... "sea view rooms" NOT in the interestingly shaped tower featured, but backwards, with limited and partially obstructed sea view.
    au5 night trip
    Exceptional 10.0
    Great resort with friendly service
    Great resort with great service! The apartment was exactly what we needed and the balcony was fabulous! Macrossan street and the Marina is a decent walk that may not suit everyone but the beach is super close so you can't have everything! Bed was not amazingly comfortable but not too bad. Nice quiet apartment.
    Chelsea, au1 night romance trip
    Very good 8.0
    Relaxing
    Location was ok but still a walk to shops and cafes. Front desk area gets congested with arrivals and departures plus customer needs. Room/bed very comfy and well equipped.
    Kim, au4 night romance trip

    Riley, a Crystalbrook Collection Resort

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