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JM Marvel Hotel & Spa

Photo gallery for JM Marvel Hotel & Spa

Front of property
Marvel Balcony | View from room
Deluxe Cozy Double Room | Minibar, in-room safe, desk, rollaway beds
Honeymoon Marvel Balcony | Minibar, in-room safe, desk, rollaway beds
Honeymoon Marvel Balcony | View from room

Overview of JM Marvel Hotel & Spa

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JM Marvel Hotel & Spa

4.0 star property
4-star hotel with restaurant, near Hoan Kiem Lake

9.6/10 Exceptional

410 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 9 min walk
  • St. Joseph's Cathedral - 8 min drive
  • O Quan Chuong Gate - 2 min drive
  • Hanoi Opera House - 9 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 14 min walk
  • Hanoi Long Bien Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Mỹ Phồ - 2 min walk
  • Red Bean Trendy Restaurant - 2 min walk
  • The Hanoi Social Club - 3 min walk
  • Grandma's - 3 min walk
  • Nun Changed Dac Kim-분짜 - 3 min walk

About this property

JM Marvel Hotel & Spa

JM Marvel Hotel & Spa puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for USD 20.8 per vehicle. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials or body treatments. The comfortable beds and helpful staff get great marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Free babysitting

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 01 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)

Languages

  • English

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Turndown service
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20.8 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

Does JM Marvel Hotel & Spa offer free cancellation for a full refund?
Yes, JM Marvel Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JM Marvel Hotel & Spa?
As of 2 Feb 2023, prices found for a 1-night stay for 2 adults at JM Marvel Hotel & Spa on 3 Feb 2023 start from AU$97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JM Marvel Hotel & Spa?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at JM Marvel Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at JM Marvel Hotel & Spa?
Sorry, there's no on-site parking at JM Marvel Hotel & Spa.
Is an airport shuttle service offered by JM Marvel Hotel & Spa?
Yes, an airport shuttle is available. The charge is USD 20.8 per vehicle one way.
What are the check-in and check-out times at JM Marvel Hotel & Spa?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in is available.
What is there to do at JM Marvel Hotel & Spa and nearby?
JM Marvel Hotel & Spa has spa services.
Are there restaurants at or near JM Marvel Hotel & Spa?
Yes, there's an on-site restaurant. Nearby restaurants include Tranquil Books & Coffee (3-min walk), An Café (3-min walk) and Hanoi Garden Restaurant (4-min walk).
What's the area around JM Marvel Hotel & Spa like?
JM Marvel Hotel & Spa is in Old Quarter, a short 9-minute walk from Hoan Kiem Lake and 7 minutes' walk from St. Joseph's Cathedral. Travellers say that this hotel is in a good location.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.5/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing service
The hotel staff were very warm and friendly, and provided excellent service. The passion they have for their profession exudes effortlessly in the conversations we had and they are most certainly willing to go extra mile to ensure a pleasant experience for their guests.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Oh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel with Great Service!
Hotel is located on the edge of Old Hanoi, so it is about a 5-10 minute walk from the centre of the activity and Hoan Kiem Lake. The hotel is quite modern and rooms are spacious. The wifi worked well. A big plus is the complimentary breakfast offered at the hotel, which is a buffet style with a variety of Western and Asian options, including items that can be cooked to order. On the roof, there is a bar, which offered some nice views of the skyline, but there wasn't a large variety of drinks to choose from. There is a spa at the hotel, but unfortunately I did not have time to visit so I could not review this amenity. Overall, the best part of the hotel was the staff at the front desk as well as the staff in the restaurant. They were very helpful and accommodating, offering tips and advice to travellers on a variety of items. For example, I was heading on the overnight train from Hanoi to Sapa (Lao Cai) and I was asked if I wanted to shower in the spa before heading on my trip, which was very welcomed given that I was out during the day and the temperature was in the high 20s (Celsius). The gentleman at the front desk also offered some good tips on the timing of the bus ride for my return trip to Hanoi. The staff certainly made my stay extra special - kudos to them all for their hospitality!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

lien, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel in Hanoi Old Quarter
The hotel was well-situated in the Old Quarter, away from the hustle and bustle, but within an easy 5 to 10 minute walk away from the centre of things and Hong Kiem Lake. The best part of this hotel is the staff and service. The staff certainly went out of their way to help me out, and truly made me feel welcomed and valued. For example, I needed to order some food to take away for an overnight train trip, and they kindly helped me pick a dish that was suitable and asked the kitchen staff to package it properly even though this was not their usual offering. The room and amenities were also very good, with good wifi. The hotel also boasted shower rooms, which I was able to use after check out, but before my overnight train ride. This was much appreciated and certainly made my day. The only area criticism is regarding the age of the hotel - the elevator does not go to the top two floors (the restaurant and the bar). It was slightly inconvenient but certainly not a major issue for me, although it could be an issue for others. Otherwise, I had an excellent stay at the hotel and would certainly recommend this property to others in the future. To the staff: keep up the great work - you are certainly the pride and joy of the hotel.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel . First night restaurant was open and food was wonderful. Manager was so nice he grabbed the list from our halong tour pickup and changed our room to the best room on the boat! Highly recommended
julie, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The location is excellent, i like everything.
Martha, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly and helpful. The hotel is clean and has a good décor.the beds are comfortable. The skybar is a fun place with amazing coctails.
Nicholas, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel with extremely attentive staff. Everyone was so helpful and friendly. We stayed three non consecutive nights here during our trip, and the staff all remembered us and where we had been while we were away from them and where we planned to go next when we checked out. One of the staff members, Ha, also helped us pick out a great similar cuisine restaurant when the one we wanted was closed. Very good attention to detail by everyone who worked therthey were always friendly. The rooms themselves were all beautifully deisgned and clean, with large showers and nice linens. Breakfast had lots of options including soup noodles and eggs to order. The bar upstairs had some really creative cocktails and a cool rooftop view. The spa gave great massages in relaxing and very clean and pretty massage rooms. Close walking distance to fantastic local cuisine (like Bun Cha Dac Kim) and to many of Hanoi's best tourist attractions. Just a great experience overall. I would highly recommend staying here.
Sidney, 1-night romance trip
Verified Expedia guest review