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The Post Oak Hotel at Uptown Houston

Photo gallery for The Post Oak Hotel at Uptown Houston

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Front of property – evening/night
Egyptian cotton sheets, premium bedding, minibar, in-room safe
4 restaurants, breakfast, lunch and dinner served, seafood
Lobby

Overview of The Post Oak Hotel at Uptown Houston

The Post Oak Hotel at Uptown Houston

5.0 star property
Luxury hotel with spa, near Westheimer Rd

9.4/10 Exceptional

486 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
1600 West Loop South, Houston, TX, 77027

Guests rated this location 9.6/10 - Exceptional

Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness centre
  • Steam room
  • Valet parking
  • Self parking
  • Pool bar
  • 24-hour room service
For families
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In The Galleria
  • Westheimer Rd - 15 min walk
  • Rice University - 10 min drive
  • Houston Zoo - 10 min drive
  • Houston Natural Science Museum - 16 min drive
  • MD Anderson Cancer Center - 17 min drive
  • NRG Park - 10 min drive
  • Toyota Center - 18 min drive
  • George R. Brown Convention Center - 17 min drive
  • NRG Stadium - 16 min drive
  • Downtown Aquarium - 16 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 28 min drive
  • Houston William Hobby Airport (HOU) - 30 min drive
  • Houston, TX (EFD-Ellington Field) - 31 min drive
  • Houston Station - 17 min drive
  • Free local area shuttle

Restaurants

  • McDonald's - 8 min walk
  • The Original Ninfa's Uptown Houston - 13 min walk
  • Panera Bread - 7 min walk
  • Bloom & Bee - 4 min walk
  • Flower Child - 7 min walk
Map

About this property

The Post Oak Hotel at Uptown Houston

The Post Oak Hotel at Uptown Houston puts you within a 15-minute drive of Houston Zoo and Rice University. You can visit the spa to be pampered with deep-tissue massages, body wraps or manicures and pedicures, and Mastros Steakhouse, one of 4 restaurants, serves dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour fitness centre. The room service and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (fees apply)
  • On-site valet parking (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Free local shuttle

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Pool umbrellas

Facilities

  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily.

Dining

Mastros Steakhouse – This steakhouse only serves dinner. Guests can enjoy drinks at the bar.
Willie Gs Seafood – This seafood restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Bloom & Bee – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Craft F&B – This restaurant specialises in American cuisine.
Bouchee Patisserie – On-site café.

Awards and affiliations

The Post Oak Hotel at Uptown Houston is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 13 to 20 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per accommodation, per stay

Parking

  • Self-parking is available for an extra charge
  • Valet parking costs USD 48 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

<p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Post Oak Hotel Uptown Houston
Post Oak Hotel
Post Oak Uptown Houston
Post Oak
The Post Oak At Uptown Houston
The Post Oak Hotel at Uptown Houston Hotel
The Post Oak Hotel at Uptown Houston Houston
The Post Oak Hotel at Uptown Houston Hotel Houston

Frequently asked questions

Does The Post Oak Hotel at Uptown Houston offer free cancellation for a full refund?
Yes, The Post Oak Hotel at Uptown Houston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Post Oak Hotel at Uptown Houston?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Post Oak Hotel at Uptown Houston?
Yes, there's an outdoor pool.
Are pets allowed at The Post Oak Hotel at Uptown Houston?
Yes, pets are welcome. There's a charge of USD 125 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Post Oak Hotel at Uptown Houston?
Yes. Valet parking costs USD 48 per night.
What are the check-in and check-out times at The Post Oak Hotel at Uptown Houston?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at The Post Oak Hotel at Uptown Houston and nearby?
The Post Oak Hotel at Uptown Houston has a spa and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near The Post Oak Hotel at Uptown Houston?
Yes, there are 4 on-site restaurants, featuring seafood and pool views.
What's the area around The Post Oak Hotel at Uptown Houston like?
The Post Oak Hotel at Uptown Houston is a short 11-minute walk from Memorial Park and 13 minutes' walk from River Oaks District.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.5/10

Staff & service

9.8/10

Amenities

9.7/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

8/10 Very good

Everything were excellent except Housekeeping
5* for Valet and Concerige - Valet had been very attentive, helpful, prompt and warm with great smiles. The Concerige team had been top notch with Jim C being the Super Star! We had some requests prior to our arrival and Jim personally ensured all requests were fulfilled, he even ran over to greet us upon our arrival. Saw him almost everyday throughout our stay and we had some brief chat which turned out we used to live in the same area years ago! 4* for the Front Desk due to the 'missing' final receipt which was promised to be sent over via email (even confirmed my email on-file was correct) which after 10hrs after check out, no show. Had to request via email which was received promptly. Now onto the worst experience. Housekeeping! Several incidents happened which caused me to give them 1*. One day we left early around 8 and came back to our room around 130 but found the room wasn't ready. Called them to have room done after 330 but they showed up at 2! We promptly asked them to return after 330 but requested a box of facial tissue first because ours was out. She said she had none in her cart and tapped on her smartphone and said would be given to us right away - nothing happened. Another night we called them to vacuum the floor because we had sand on our shoes. Waited 2hrs no show, then next morning still nothing! No call no show! Shower drainnage was clogged on day 4 which showed housekeeping didn't clean up the hair on the drainage daily / cutting corners?
Jason, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Expensive and doesn't live up to the hype
An over-all disappointing experience. Our "executive suite" (priced accordingly) was small and noisy. We could hear elevator chimes and the conversations of other guests very clearly, even from the bedroom of the suite. We had to request ice for the room three times before any was delivered. The cost of valet parking and mini bar items was exorbitant. This hotel does not live up to its hype -- we're willing to pay for a quality experience, but this isn't it. We much prefer the Four Seasons downtown.
Ross, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Expedia guest review

4/10 Fair

Monica, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

My first trip to Houston and Post Oak Hotel. Simply the most pleasant hotel experience in my years of travel.
Verified Expedia guest review

10/10 Exceptional

Birthday
The Post Oak Hotel is always perfect. The room and bathroom is pure luxurious. I enjoyed three of the restaurants in two days.
Shawn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hanh, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Unpretentious luxury
This was easily in the top 3 hotel stays of my life. I only booked an overnight and I was still very impressed with the amenities, customer service, and decor. The room was gorgeous and comfort everywhere — from the deep and wide soaking tub to the little under bed light that comes on so you can see your slippers when you get in/out of bed. I booked a day at the hotel spa the next day and it was also very nice (but not as impressive as the hotel itself). My only complaint was the hotel car service. It’s free for dropoff/pickup within 2 miles…great…but it was very slow and the staff seemed to not be in good communication about it. Other than that, the staff was very warm and attentive. I highly recommend this property if you’re looking for a luxe experience without some of the pretentious attitude that sometimes comes with that.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a beautiful hotel with every amenity that you could ever want. The rooms are amazing and comfortable. Such attention to detail. The staff is remarkably friendly and efficient. Every hotel should take notes from The Post Oak Hotel .
Kevin, 2-night family trip
Verified Expedia guest review