Hampton Inn & Suites Phoenix Downtown

Photo gallery for Hampton Inn & Suites Phoenix Downtown

Primary image
Room amenity
Room
Room
Living area

Overview of Hampton Inn & Suites Phoenix Downtown

Hampton Inn & Suites Phoenix Downtown

3.0 star property
3-star hotel with restaurant, near Phoenix Convention Center

8.8/10 Fabulous

985 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
77 E Polk St, Phoenix, AZ, 85004
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Valet parking
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Snack bar/deli
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Phoenix
  • Roosevelt Row - 5 min walk
  • Phoenix Convention Center - 7 min walk
  • The Van Buren - 7 min walk
  • Arizona Center - 8 min walk
  • Footprint Center - 9 min walk
  • Children's Museum of Phoenix - 12 min walk
  • Arizona Federal Theatre - 12 min walk
  • Arizona Science Center - 13 min walk
  • Chase Field - 14 min walk
  • Phoenix Art Museum - 20 min walk

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 14 min drive
  • Phoenix Deer Valley Airport (DVT) - 28 min drive
  • Scottsdale, AZ (SCF) - 31 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 33 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 36 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 38 min drive
  • Washington - Central Station - 7 min walk
  • Van Buren - 1st Ave Station - 3 min walk
  • Jefferson Street - 1st Ave Station - 8 min walk

About this property

Hampton Inn & Suites Phoenix Downtown

Hampton Inn & Suites Phoenix Downtown puts you in a great location, within just a 10-minute walk of Phoenix Convention Center and Footprint Center. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Downtown 77, which serves dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers like the helpful staff and location. Public transportation is just a short walk: Van Buren - 1st Ave Station is 3 minutes and Washington - Central Station is 7 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 210 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (USD 39.00 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (460 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Downtown 77 - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Fees & policies

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs USD 39.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hampton Inn Phoenix Downtown Hotel
Hampton Inn Phoenix Downtown
Hampton Inn Suites Phoenix Downtown
Hampton & Suites Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel
Hampton Inn & Suites Phoenix Downtown Phoenix
Hampton Inn & Suites Phoenix Downtown Hotel Phoenix

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.1/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Christina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good
Good
Anna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Displeased
We stayed at hotel due to location close to the ballpark, upon arriving we were unable to find parking to which I called hotel to ask for instructions and was told the only option was valet. Not once did she mention there was a daily charge for valet; fine I get that it’s hotel policy to charge for it but is it also hotel policy that the valet members drive customers vehicles like they are trying to race nascar? I walked outside as the guy was driving off in my vehicle with the tires squealing that IS NOT how I drive my vehicle and I would expect someone else to treat my vehicle with more respect than that! Unacceptable behavior!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

4/10 Fair

Amina, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

It was a nice, clean hotel. The service was great. The only thing I didn’t like was that there is no pool
Lori, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 3-night trip
Verified Hotels.com guest review

6/10 Good

Poor cleaning.
No cleaning the room in 5 days.
hector, 3-night family trip
Verified Hotels.com guest review