Gramercy Tulum

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Beach
Beach
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Terrace/patio

Overview of Gramercy Tulum

VIP Access

Gramercy Tulum

3.5 star property
3.5-star beachfront hotel with restaurant, near Tulum Beach

8.8/10 Fabulous

285 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is AU$992
Price available on 1/8/2022
Map
Carretera Tulum Boca Paila Km. 9.8, Tulum, QROO, 77760
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Free beach club on site
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
  • Premium bedding
  • Limited onsite parking
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 6 min walk
  • SFER IK - 19 min drive
  • Tulum National Park - 22 min drive
  • Las Palmas Public Beach - 25 min drive
  • Playa Paraiso - 28 min drive
  • Tulum Mayan Ruins - 39 min drive
  • Dos Aguas Park - 31 min drive
  • Playa Ruinas - 37 min drive
  • Cenote Crystal - 31 min drive

Getting around

  • Airport shuttle (surcharge)

About this property

Gramercy Tulum

Putting you in a great location within just a 10-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve, Gramercy Tulum offers an airport shuttle (available 24 hours) for MXN 3000 per room one-way. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy, or reflexology. Other highlights include a bar/lounge and a garden. Fellow travelers say great things about the helpful staff and beach location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • On the beach
  • Free beach club
  • Ecotours
  • Scooter/moped rentals

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Breakfast costs between MXN 120 and MXN 500 for adults, and MXN 120 and MXN 500 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 3000 per room (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for MXN 35.0 per day
  • Airport shuttle service for children up to age 12 costs MXN 0 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per stay
  • Pets are allowed for an extra charge of MXN 1000 per pet, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Ecolab (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Los Amigos Beach Hotel Tulum
Los Amigos Beach Hotel
Los Amigos Beach Tulum
Los Amigos Beach
Gramercy Tulum Hotel
Gramercy Tulum Tulum
Gramercy Tulum Hotel Tulum

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Agata, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and very relaxing
This was exactly the quiet accommodation and high quality service we were looking for. We chose Gramercy to be at the quiet end of the Tulum hotel area with a high-end feel. We also wanted a very nice room. Gramercy delivered with a large, very clean room and a relaxing quiet hotel. We were delighted with our stay! The on site restaurant also offered great food for all meals with attentive service. We would highly recommend this hotel for other couples considering the area.
Dan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Pure Tulum Place
I can only dream + imagine what Tulum used to be like before the days of loud clubs and young female want-to-be Instagram influencers/models dominating the beach, but individuals like, Ricardo, Louise, Juan, in addition to everyone else who works at Gramercy Hotel made our stay spectacular and I’d imagine as close to the original Tulum experience as possible! The staff at Gramercy are attentive, thoughtful and truly care that you have an amazing experience! In addition to the the amazing staff that make Gramercy, the simplicity of enjoying sitting on the beach, relaxing, dipping in for a swim, falling asleep to ocean waves and enjoying a stunning view during breakfast, is everything we could have hopped for during our stay in Tulum. I’d also say one of the BEST bits about staying at the Gramercy hotel is how close you are to AMAZING restaurants without having to drive or deal with the craziness of the heart of Tulum’s club scene. Just within walking distance is WILD for an incredibly romantic experience, La Popular for a BEAUTIFUL beach experience and LOCO for literally the best food you will eat in your life! We had an EXCELLENT vacation thanks to the Gramercy and everyone who works there! Should you choose to spend time in Tulum, we hope you find the same magic in this quirky little corner of the world that we did!
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aleksandra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica E., 3-night trip
Verified Expedia guest review

10/10 Exceptional

Janet, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Fun stay on Tulum Beach. It’s at the far end, so probably as private as it gets from people walking by. We had an amazing view from our second story room. The staff was helpful and accommodating. The concierge helped us book massages and rent bikes easily (bikes or a scooter are essential here to get around); and were super responsive to all my questions. Breakfast and dinner there were both delicious. Each morning they had a different fresh squeezed juice…incredible. And lastly the area behind the restaurant was a small oasis of hammocks that presented some serine relaxation. I’d highly recommend to stay here if you want a little extra privacy and relaxation.
Scott, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ashley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

alberto, 1-night trip
Verified Hotels.com guest review