Guests
All properties in Chikuma, Nagano (prefecture), Japan

Kashiwaya

3-star ryokan in Chikuma with outdoor pool and indoor pool

  • Free WiFi in lobby and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Indoor Pool
  • Breakfast meal
  • Outdoor Pool
Outdoor Pool. Image 1 of 23.
1 / 23Outdoor Pool
1-39-3 Tokura Kamiyamada Onsen, Chikuma, 389-0821, Nagano, Japan
8.8.Fabulous.
  • コロナ対策もきちんとしていて快適に過ごせました。

    Jul. 31, 2020

See all 14 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool

Property highlights

Main amenities

  • 24 guestrooms
  • Daily housekeeping
  • Restaurant
  • Indoor pool and outdoor pool
  • Hot springs
  • Breakfast available

Feel at home

  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Bathrobes
  • Free self parking

What’s around

  • Nishizawa Piggy Bank Museu - 9 min walk
  • Joyama Historic Park and Arata-Jo Mountain Castle - 23 min walk
  • Daiei-ji Temple - 3.3 mi / 5.3 km
  • Choraku-ji Temple - 4 mi / 6.5 km
  • Mori Shogunzuka Keyhole Tomb - 5.3 mi / 8.6 km
  • Nagano Prefectural Museum of History - 5.8 mi / 9.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Japanese Style Room

Location

1-39-3 Tokura Kamiyamada Onsen, Chikuma, 389-0821, Nagano, Japan
  • Nishizawa Piggy Bank Museu - 9 min walk
  • Joyama Historic Park and Arata-Jo Mountain Castle - 23 min walk
  • Daiei-ji Temple - 3.3 mi / 5.3 km

What’s around

Landmarks

  • Nishizawa Piggy Bank Museu - 9 min walk
  • Joyama Historic Park and Arata-Jo Mountain Castle - 23 min walk
  • Daiei-ji Temple - 3.3 mi / 5.3 km
  • Choraku-ji Temple - 4 mi / 6.5 km
  • Mori Shogunzuka Keyhole Tomb - 5.3 mi / 8.6 km
  • Nagano Prefectural Museum of History - 5.8 mi / 9.3 km
  • Shinshu Anzu no Sato Aguri Park - 5.9 mi / 9.5 km
  • Hasedeta Temple - 6.6 mi / 10.6 km
  • Hijiri Kogen Ski Area - 7.5 mi / 12.1 km
  • Bessho Hot Springs - 12.5 mi / 20.2 km
  • Ueda Castle - 9.4 mi / 15.1 km

Getting around

  • Chikuma Obasute Station - 11 min drive
  • Nagano (QNG) - 23 min drive
  • Ueda Station - 30 min drive

At a glance

Size

  • 24 rooms

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

At the property

Food and drink

  • Japanese breakfast daily (surcharge)
  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Indoor pool
  • Outdoor pool

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Designated smoking areas (fines apply)

Accessibility

  • Wheelchair accessible

Languages Spoken

  • Chinese
  • English
  • Hindi
  • Japanese

In the room

Home comforts

  • Bathrobes

Freshen up

  • Private bathroom
  • Free toiletries

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 9:30 AM.

Small print

Also known as

  • Kashiwaya Inn Chikuma
  • Kashiwaya Chikuma
  • Kashiwaya Ryokan
  • Kashiwaya Chikuma
  • Kashiwaya Ryokan Chikuma

Optional extras

Japanese breakfast is offered for an extra charge of JPY 1100 for adults and JPY 550 for children (approximately)

Policies

Additional fees may apply to children age 0-5 for items such as extra bedding and meals.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests must contact this property in advance to reserve high chair.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property only accepts cash for all onsite payments.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Kashiwaya does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 11 PM. Check-out time is 10 AM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Maizuru (3-min walk), Maizuru (3-min walk), and Yakitori Yumi's (6-min walk).
  • Onsite recreation at Kashiwaya includes hot springs. Enjoy a swim in the indoor and outdoor pools after a day out and about.
8.8.Fabulous.
  • 6.0.Good

    昔ながらの旅館という感じで設備の古さは否めませんが、温泉は温めで私好みでした。

    1 night family trip, Feb. 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    風情があります

    古いタイプの宿ですが、清潔にされていてとても良かったです。風情がありました。お湯もとても良くまた行きたいです。値段としても大満足です。

    Tadayasu, 1 night family trip, Feb. 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    老舗ですので施設は古いながら清掃がきちんとされ気にはならないその分スタッフの対応は最高でした。 雪見の温泉を楽しみに行きましたが到着時雪は余り無かった夜には一面白銀の世界に。2箇所ある源泉掛け流しのお風呂を堪能出来ました。チェックアウト後は神社で初詣冷えた足を無料の足湯で温めて帰りました。

    1 night family trip, Jan. 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    家族でゆっくり寛げました。教えて頂いた射的場で初めての射的に子供は大喜びでした。 お料理も美味しく頂きました。感染対策もしっかりされているので、利用者がマナーを守ればリスクは少ないと思います。 色々なお店が近くにあり、真珠のガチャガチャも良かったです。

    2 night family trip, Dec. 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    良い旅館です

    この時期なので素泊まりのみでした。 設備は古いですが(上山田温泉に新しさを求めるのが間違ってるんですが)対応は良かったです。温泉も最高でした!次回は朝食を楽しみにコロナが収まったら行きます

    dai, 1 night trip, May 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    ゴキブリが出ましたが、宿の方が退治してくださいました。温泉もとても気持ちよかったです!朝の駅まで無料で送迎して下さいました。ありがとうございました。

    1 night trip, May 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    温泉がとてもよく、スタッフの対応もよかったです。ありがとうございました。

    1 night trip, Apr. 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    素泊まりでしたが、温泉も良くお値段を考えたら充分満足です。

    1 night trip, Apr. 19, 2019

    Verified Expedia guest review

  • 6.0.Good

    安心して寛げました。ありがとうございます。

    1 night trip, Mar. 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Ken, 1 night family trip, Apr. 29, 2019

    Verified Hotels.com guest review

See all 14 reviews