In the heart of Osaka, SARASA HOTEL Shin-Osaka offers a welcoming retreat with laundry facilities, free in-room WiFi, and bike rentals to explore the city. Enjoy luggage storage and express check-out for added convenience. The hotel's multilingual staff has received top marks from guests for their helpfulness.
Juso-Ekimae Shopping Street - 3 min drive - 1.9 km
Sakaemachi Arcade - 3 min drive - 1.9 km
Umeda Arts Theater - 4 min drive - 3.0 km
Natural Hot Spring Naniwanoyu - 5 min drive - 3.3 km
Getting around
Osaka (ITM-Itami) - 24 min drive
Kobe (UKB) - 69 min drive
Osaka (KIX-Kansai Intl.) - 69 min drive
Shin-Osaka Station - 10 min walk
Sozenji Station - 17 min walk
Kunijima Station - 19 min walk
Nishinakajima-Minamigata Station - 7 min walk
Higashimikuni Station - 15 min walk
Higashiyodogawa Station - 17 min walk
Restaurants
珈琲館 男爵 - 2 min walk
コメダ珈琲店 - 3 min walk
魚居酒屋 すなおや 新大阪店 - 3 min walk
ピザハット 新大阪店 - 2 min walk
西中島 光龍益 - 3 min walk
About this property
SARASA HOTEL Shin-Osaka
At SARASA HOTEL Shin-Osaka, you'll be within a 10-minute drive of Osaka Castle and Nipponbashi. Also, Kuromon Market and Osaka-jō Hall are within a short drive. Fellow travellers like the helpful staff and overall property condition. Public transportation is only a short walk: Nishinakajima-Minamigata Station is 7 minutes and Higashimikuni Station is 15 minutes.
At a glance
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Hotel size
253 rooms
Arranged over 14 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site parking only available on request
On-site parking is limited
Height restrictions apply for on-site parking
24-hours off-site parking within 656 ft (JPY 1500 per day)
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Shared microwave
Travelling with children
Children stay for free (see details)
Bed rails
Working away
Co-working spaces
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Bike hire
Facilities
2 buildings/towers
Built in 2018
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Slippers
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Food and drink
Fridge
More
Housekeeping on request
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1800 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs JPY 1500 per day (656 ft away; open 24 hours)
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Housekeeping service is provided for stays of 4 nights or more and housekeeping service is provided every 3 days.
Also known as
SARASA HOTEL
SARASA Shin-Osaka
SARASA HOTEL Shin Osaka
SARASA HOTEL Shin-Osaka Hotel
SARASA HOTEL Shin-Osaka Osaka
SARASA HOTEL Shin-Osaka Hotel Osaka
Frequently asked questions
Does SARASA HOTEL Shin-Osaka offer free cancellation for a full refund?
Yes, SARASA HOTEL Shin-Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at SARASA HOTEL Shin-Osaka?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SARASA HOTEL Shin-Osaka?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at SARASA HOTEL Shin-Osaka?
Check-in start time: 3:00 PM; check-in end time: 5:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at SARASA HOTEL Shin-Osaka and nearby?
Recommended spots to visit include Osaka Castle (4.4 mi) and Osaka-jō Hall (4.4 mi), along with Nipponbashi (5 mi) and Kuromon Market (5.2 mi).
What's the area around SARASA HOTEL Shin-Osaka like?
SARASA HOTEL Shin-Osaka is in Yodogawa, a short 7-minute walk from Nishinakajima-Minamigata Station.
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Reviews
SARASA HOTEL Shin-Osaka Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Location
8.8
Staff & service
8.6
Property conditions & facilities
Popular mentions
Service staff
Room
Trains
Subway
Amenities
Bathroom
Train station
Location
Reviews
Verified
10/10 Exceptional
6 Dec 2025
Friendly and helpful staff. The double single bed room was comfortable for my companion and I. Amenities were provided and the room was clean.
Alondra E. Santana
Alondra E. Santana, 1-night trip
Verified
10/10 Exceptional
17 Nov 2025
The room is clean. The staff are very nice and always carry a smile.
Chi Keung Alec
Chi Keung Alec, 1-night trip
Verified
8/10 Very good
2 Dec 2025
Towel change based on request, beside that I think everything is good
KWAN YEUN
KWAN YEUN, 3-night trip
Verified
4/10 Fair
2 Feb 2026
The staff were good and the room was clean. Only reason for the poor review was the bed and pillows were super hard. I had great trouble sleeping. I kept waking up with my back and neck hurting and one time woke up with my wrist hurting. Worst sleep ever unfortunately
Jonathon
Jonathon, 4-night trip
Verified
10/10 Exceptional
1 July 2024
Very close to the Shin-Osaka Station allowing for people to check in smoothly straight from the Shinkansen. Very nice staff and a quiet, safe area to stay.
Katie
Katie, 3-night trip
Verified
10/10 Exceptional
2 July 2024
The service was really good and I like that it came at a great price and it was super close to the train station.
Damion
Damion, 7-night trip
Verified
10/10 Exceptional
30 Sept 2024
Nice quiet, convenient hotel with good breakfasts.
Sarasa hotel was close to a shin Osaka station which was very convenient. The room was clean and quiet. The staff were very helpful. Breakfast was also very good.
Timothy
Timothy, 5-night trip
Verified
10/10 Exceptional
17 Oct 2023
Great location. Close to the Shinkansen station as well as regular train station. Staff was great. The room was nice and open.
Doug
Verified
10/10 Exceptional
13 Dec 2023
The metro and station are in walkable distance and the staff were very accommodating.
Ella
Ella, 5-night trip
Verified
10/10 Exceptional
13 May 2024
Stayed four nights, check-in was easy with english speaking staff. Property was clean, quiet and very comfortable on my stay. There is only one shared microwave in the lobby if you need to reheat food but there are many 7-11, Lawsons and Family Mart close by, but the main draw was the close proximity to the Shin-Osaka Train station which makes getting around very easy. Recommended and will stay here again in the future.
Phillip
Phillip, 5-night trip
Verified
10/10 Exceptional
28 May 2025
We (2 adults 2 kids) stayed one night in between travelling. We had a triple single room and the armchair folded out to a single bed which had been made up. The room was small but was perfect for what we needed. Bathroom and separate toilet were clean and quite spacious. Easy access to Shin-Osaka station and local convenience stores. Staff were friendly and efficient. Would recommend.
Anna
Anna, 1-night trip
Verified
10/10 Exceptional
14 Apr 2024
Great stay
Staff was excellent in every way. One showed me how to use the washing machine which had Japanese instructions. They gave us directions, called a cab for us, got us extra towels, and helped us in other ways.
The hotel is easy walking distance to both the major Shin Osaka Train station and the city metro.
Cristina
Cristina, 3-night trip
Verified
4/10 Fair
2 July 2024
The staff are the saving grace for this hotel. At all times we found to super courteous and helpful. However we paid for breakfast included and can report that although this was an array of reasonably tasty food, the whole lot was served stone cold at 6:30 am!! We were there for two day's and this happened both days. Also by Japanese standards the hotel was dirty and smelt slightly of urine.
Allan
Verified
10/10 Exceptional
10 Feb 2024
Liked: convenient location. Train stations nearby. Convenient stores and food shops all over the place.
Disliked: lack of amenities. Slippers were reused and had a smell. I guess this is the new trend when switching to environmentally friendly solutions.
Kennedy
Kennedy, 2-night trip
Verified
6/10 Good
26 Apr 2024
Slippers with stain and the room s not too clean.
Room is big but location is not too good.
C
C, 1-night trip
Verified
10/10 Exceptional
6 Oct 2023
Lovely stay at Sarasa Hotel Shin-Osaka
I was very happy with my stay at SARASA HOTEL Shin-Osaka. I stayed for three nights. My room was lovely and bigger than expected. It was clean and comfortable and had a small refrigerator. A sleep shirt and robe were also provided. The bathroom was a good size. I had breakfast at the hotel; it is a small buffet with both Asian and Western options. Same as a lot of hotels, depending on what time you arrive, the buffet can be very crowded but I did not have any issues.
As a solo female traveller, I felt comfortable at the hotel and getting to and from the hotel to trains. The front desk staff were very friendly and helpful. The neighbourhood is quieter than downtown Osaka which I enjoyed as I found many parts of Osaka to be crowded and overwhelming. It was nice to return to a quieter part of town. There are small restaurants around the hotel serving delicious food as well as dining options in the train station. Transport links are excellent. I would stay again if ever in Osaka.
Jessica F
Jessica F, 3-night trip
Verified
10/10 Exceptional
9 Dec 2024
The single room costs 65 Canadian Dollars plus tax. Cannot go wrong with this price. Room size is reasonable and should have no problem to fully open the luggage. Toilet is surprising new. Not very High end toilet, but it is more than enough. Room is normal clean, except the floor is greasy.
The dark side is, There is no room service. Have to pack the garbage and leave it on the door each morning. No staff will enter your room to clean or grab garbage. Have to write a small paper to front desk in order to get towel. No bottle water is provided. The bedroom has no city view, or river view.
If, you are living here for 1 to 3 nights, This is the best choice since you won't need that much room service.
Plenty of restaurant is around the area, 7 minutes of walking to Shin Osaka Station. There is a laundry shop 2 minutes away.
This hotel is much better than other inn.
Again, Save the money by living in this hotel, and spend that money on Umeda Shopping District.
Ronald
Ronald, 4-night trip
Verified
10/10 Exceptional
8 May 2026
close to train station
Takashi
Takashi, 1-night trip
Verified
8/10 Very good
6 Dec 2025
A bit far if walk from/to JR station, other than that I think everything okay.
KWAN YEUN
KWAN YEUN, 1-night trip
Verified
10/10 Exceptional
28 May 2025
Great place, met all expectations!
Jerrett
Jerrett, 4-night trip
Verified
8/10 Very good
2 Oct 2025
Economical. Decent breakfast.
Lloyd
Lloyd, 1-night trip
Verified
10/10 Exceptional
9 Aug 2025
Comfortable, good value.
Near the Metro and Train stations.