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Masutomi Ryokan
Riverfront ryokan in Yumoto
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
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656 Yumoto, Hakone, 250-0311, Kanagawa, Japan
10.0.Exceptional.2 verified Hotels.com guest reviews
Spent a night here during winter in Hakone on a solo trip and had a beautiful time. The…
Jan. 29, 2020
Such a great place! Staff was very friendly, and did their best through the language…
Oct. 30, 2019
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Protective clothing is available for guests
- Masks are available for guests
- Guests are provided with free hand sanitiser
- Free WiFi
- Free parking
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 9 smoke-free guestrooms
- Housekeeping (on request)
- Hot springs
- Breakfast available
- Front desk safe
- Luggage storage
Feel at home
- Fridge
- Free toiletries
- Hair dryer
- In-room climate control (air conditioning)
- Flat-panel TV
- Satellite TV service
What’s around
- In Yumoto
- Odawara Castle - 4.2 mi / 6.7 km
- Hakone Open Air Museum - 5.1 mi / 8.3 km
- Hakone Kowakien Yunessun - 5.5 mi / 8.8 km
- Lake Ashi - 6.7 mi / 10.8 km
- Hakone Shrine - 7.2 mi / 11.5 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Japanese Western Style Deluxe Twin Room with Open-air Bath
- Japanese Western Style Superior Room, Shared Bathroom
- Japanese Western Style Twin Room, Shared Bathroom
- Japanese Style Room, Shared Bathroom
- Japanese Style Economy Room, Shared Bathroom
- Deluxe Room, Shared Bathroom
What’s around
Landmarks
- In Yumoto
- Odawara Castle - 4.2 mi / 6.7 km
- Hakone Open Air Museum - 5.1 mi / 8.3 km
- Hakone Kowakien Yunessun - 5.5 mi / 8.8 km
- Lake Ashi - 6.7 mi / 10.8 km
- Hakone Shrine - 7.2 mi / 11.5 km
- Ōwakudani - 9.1 mi / 14.7 km
- Mishima Sky Walk - 14 mi / 22.6 km
- Gotemba Premium Outlets - 15.2 mi / 24.5 km
- Atami Sun Beach - 15.9 mi / 25.5 km
Getting around
- Hakone Yumoto Station - 6 min walk
- Hakone Ohiradai Station - 6 min drive
- Hakone-Itabashi Station - 8 min drive
map
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656 Yumoto, Hakone, 250-0311, Kanagawa, Japan
At a glance
Size
- 9 rooms
Arriving/leaving
- Check-in time 3 PM-8 PM
- Check-out time is 10 AM
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Special check-in instructions
The front desk is open daily from 7 AM - 8 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property’s breakfast service is available only by reservation and must be requested in advance of arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Other information
- Smoke-free property
At the property
Food and drink
- Full breakfast daily (surcharge)
- Kaiseki meal served
Services
- Front desk (limited hours)
- Luggage storage
Facilities
- Safe-deposit box at front desk
Languages Spoken
- English
- Japanese
In the room
Home comforts
- In-room climate control (air conditioning)
Freshen up
- Free toiletries
- Hair dryer
Be entertained
- Flat-screen TV
- Satellite TV channels
Stay connected
- Desk
- Free WiFi
Food and drink
- Fridge
More
- In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).
Fees & policies
Mandatory feesPay at property
You'll be asked to pay the following charges by the property at check-in or check-out:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
- Full breakfast is offered for an extra charge of JPY 2200 per person (approximately)
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
Enhanced food service safety measures are in place.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
This property is licensed under an applicable law.Property registration number 神奈川県指令小保第192-8
Also known as
- Masutomi Ryokan Hakone
- Masutomi Hakone
- Masutomi
- Masutomi Ryokan Ryokan
- Masutomi Ryokan Hakone
- Masutomi Ryokan Ryokan Hakone
Also known as
- Masutomi Ryokan Hakone
- Masutomi Hakone
- Masutomi
See more
*See fees & policies for additional details or extra charges
FAQs
- Yes, Masutomi Ryokan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3 PM - 8 PM. Check-out time is 10 AM.
- Yes. Nearby restaurants include Sagamiya (6-min walk), Sagamiya (6-min walk), and Tenseien (9-min walk).
- Onsite recreation at Masutomi Ryokan includes hot springs.