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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Conrad Cartagena by Hilton

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free WiFi
Anillo Vial, Km 12, between Manzanillo, del Mar and Punta Canoa, Cartagena, Bolívar, 130007, Colombia

Cartagena beachfront resort with golf course and spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Children's pool
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Fairly new hotel away from the hustle of Cartagena city centre. Beautiful facilities.…May 5, 2019
  • Not a friendly experience. Customer service was not friendly. Jun. 14, 2020

Conrad Cartagena by Hilton

  • Room, 1 King Bed, Balcony (Golf Course View)
  • Presidential Suite, 2 Bedrooms
  • Suite, 1 King Bed (Ambassador)
  • Deluxe Pool View
  • Deluxe Ocean View Room
  • Suite, Ocean View
  • Suite, 1 King Bed (Private Pool)
  • Deluxe Room, 2 Queen Beds, Balcony, Ocean View
  • Room, 2 Queen Beds, Accessible, Ocean View (Roll-in Shower)
  • Family Suite, 2 Bedrooms

What’s around Conrad Cartagena by Hilton

Landmarks

  • In Zona Norte
  • San Pedro Claver Church and Convent - 11.8 mi / 19 km
  • Clock Tower - 12.4 mi / 19.9 km
  • San Pedro - 12.4 mi / 20 km
  • Puerta del Reloj - 12.4 mi / 20 km
  • San Felipe de Barajas Castle - 12.5 mi / 20.1 km
  • Port of Cartagena - 13.8 mi / 22.3 km
  • Jaime Moron Stadium - 15.2 mi / 24.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 60 min drive
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 268 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 75 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

  • Valet parking * on site

Offsite

  • Free beach shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Free beach shuttle
  • Beach sunloungers
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 4
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons on site
  • Golf driving range on site
  • Beach umbrellas
  • Pool sunloungers
  • Beach towels
  • Billiards or pool table
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14359
  • Conference space size (meters) - 1334
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2018
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch LCD TV
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Conrad Spa has massage/treatment rooms. Services include massages. The spa is equipped with a steam room.

The spa is open daily.

Dining

Biblioteka - Overlooking the golf course and pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Adesso Tu - Overlooking the ocean and golf course, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

Sea Salt Grill - This restaurant overlooks the ocean and golf course. Guests can enjoy drinks at the bar. Open daily.

Son & Ron - This cocktail bar overlooks the pool and specializes in Spanish cuisine. Open daily.

Sun Bar - This bar is located by the pool and specializes in international cuisine. Open daily.

Conrad Cartagena by Hilton’s small print

Also known as

  • Conrad Cartagena Hilton
  • Conrad Cartagena by Hilton Resort
  • Conrad Cartagena by Hilton Cartagena
  • Conrad Cartagena by Hilton Resort Cartagena

Policies

Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number or ages of guests checking in varies from the number established at booking. USD 100 per guest, per night may apply.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times and massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

Valet parking costs USD 15 per night

Full breakfast is offered for an extra charge of USD 15 for adults and USD 15 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Conrad Cartagena by Hilton

  • Does Conrad Cartagena by Hilton offer free cancellation for a full refund?
    Yes, Conrad Cartagena by Hilton does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Conrad Cartagena by Hilton currently open?
    This property is closed from March 25 2020 to September 29 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Conrad Cartagena by Hilton?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Conrad Cartagena by Hilton?
    Yes, there's free self parking.
  • Is there a pool at Conrad Cartagena by Hilton?
    Yes, there are 4 outdoor pools and a children's pool.
  • Are pets allowed at Conrad Cartagena by Hilton?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 75 lbs per pet. There's a charge of USD 50 per pet, per stay.
  • What are the check-in and check-out times at Conrad Cartagena by Hilton?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Conrad Cartagena by Hilton?
    Yes, there are 7 onsite restaurants.
  • What is there to do near Conrad Cartagena by Hilton?
    Recommended spots to visit include San Pedro Claver Church and Convent (11.8 mi) and Clock Tower (12.4 mi), along with San Pedro (12.4 mi) and Puerta del Reloj (12.4 mi).

Recent reviews

Fabulous 8.8 From 301 reviews

Exceptional 10.0
This is the second time we stayed at the Conrad Hilton in Cartagena and it was fantastic. The service is beyond 5 star. Staff is very nice, food is great, and the rooms are clean and very well done.
us7 night trip
Exceptional 10.0
Last minute decision...
My wife and I were spending in Cartagena and we decided to go and have lunch at Conrad Hilton, we liked the place so much that we decided to book on line and spend a night. We have a place where we are staying in Cartagena bu may change it and spend rest of our stay at Conrad Hilton in stead.
Lubo, ca1 night trip
Exceptional 10.0
Great
John, us1 night trip
Good 6.0
Service, location excellent. We had to leave
Robert, us6 night family trip
Exceptional 10.0
Extra comfortt stay
Excellent!!!!
Soraya, us1 night trip
Exceptional 10.0
Santiago front door the best service, housekeeping very good, the restaurants, from desk everyone very nice, thank you, I will comeback againe
NORMA, us5 night romance trip
Exceptional 10.0
I am in love I’ll be back in November !
What a fantastic hotel. The food was incredible!
Jenine, us2 night romance trip
Very good 8.0
Great Hotel with poor food on Polluted Beach
Great rooms. Great Staff. Great Bed. Great AC. Lovely pool. Beautiful grounds. Don't expect much from the beach - but the 2nd pool down at the beach front is really lovely and relaxing. Only problem is the food. The chefs can not prepare western/european cuisine at all. They should focus on Columbian cuisine with fresh local ingredients. The western dishes in room service are terrible - and the high end restaurant on site is really terrible, overpriced, and staff not trained well for "fine dining,"
Lewis, us6 night romance trip

Conrad Cartagena by Hilton

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