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All properties in Sunland Park, New Mexico, United States of America
1 room, 2 adults

The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection

3.5-star3.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Theme park(s) nearby
  • Free WiFi
  • Dry cleaning/laundry service
1202 Futurity Dr., Sunland Park, NM, 88063, United States of America

3.5-star hotel with casino, near Sunland Park Racetrack and Casino
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Theme park(s) nearby
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The young people in the next room were loud and blasted the television. They banged on…Oct. 20, 2020
  • Great views of the mountains and the sunrise. Outdoor covered patio facing the mountains…Oct. 15, 2020

The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection

from A$126
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Racetrack View)
  • Standard Room, 1 King Bed, Non Smoking (Racetrack View)
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking (Racetrack View)
  • Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

What’s around The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection

Landmarks

  • Sunland Park Racetrack and Casino - 3 min walk
  • Western Playland Amusement Park - 5 min walk
  • Bob-O's Family Fun Center - 20 min walk
  • Sunland Park Mall - 36 min walk
  • Don Haskins Center - 5.3 mi / 8.6 km
  • Sun Bowl Stadium - 6.4 mi / 10.3 km
  • Chihuahuan Desert Gardens - 6.6 mi / 10.6 km
  • Southwest University Park - 6.7 mi / 10.8 km

Getting around

  • El Paso Intl. Airport (ELP) - 24 min drive
  • Abraham Gonzalez Intl. Airport (CJS) - 50 min drive
  • El Paso Union Depot - 12 min drive
  • Free airport shuttle
  • Free shopping center shuttle
  • Free casino shuttle
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-3 AM
  • Check-out time is 11 AM
  • Express check-out
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle from 7 AM to 10 PM *

Parking

  • Free extended parking on site

  • Free nearby parking

  • RV/bus/truck parking *

Offsite

  • Free shopping center shuttle

  • Free casino shuttle

  • Free theme park shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Refrigerator in a common area
Things to do
  • 24-hour fitness facilities
  • Casino
  • Nightclub
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7000
  • Conference space size (meters) - 650
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built – 2017
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Ventana's - This buffet restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Hotel Room Service - This café specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Jackpot - This café specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Franklin's Lounge - Onsite bar. Open daily.

The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection’s small print

Also known as

  • Hotel Sunland Park Casino Ascend Hotel Collection Member
  • Sunland Park Casino Ascend Collection Member
  • Sunland Park Casino Ascend Co
  • The Hotel at Sunland Park Casino Ascend Hotel Collection
  • The Hotel At Sunland Park Casino Ascend Hotel Collection Member

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for USD 15.0 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection

  • Does The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection offer free cancellation for a full refund?
    Yes, The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection?
    Yes, there's free self and extended parking. RV/bus/truck parking is available.
  • Are pets allowed at The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection?
    You can check in from 4 PM to 3 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Are there restaurants at or near The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection?
    Yes, Ventana's offers American cuisine. Nearby restaurants include State Line Restaurant (11-min walk), Carnitas Queretaro (3.2 mi), and Zino's Greek & Mediterranean Cuisine (3.2 mi).
  • Is airport shuttle service offered by The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection?
    Yes, a free airport shuttle is available from 7 AM to 10 PM on request.
  • Is there an onsite casino at The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection?
    Yes, there's a casino.
  • What is there to do near The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection?
    Recommended spots to visit include Sunland Park Racetrack and Casino (3-min walk) and Western Playland Amusement Park (5-min walk), along with Bob-O's Family Fun Center (1 mi) and Sunland Park Mall (1.9 mi).

Recent reviews

Fabulous 8.6 From 855 reviews

Very good 8.0
Comfortable and quiet
This hotel has the most comfortable mattresses I have encountered at a hotel in my memory. Everything was clean and quiet. I wish they had a better in room coffee service, but I'm a coffee snob. I also wish they had laundry facilities on premises.
George A, us1 night trip
Very good 8.0
reat value for price.
Wonderful clean and very updated hotel for travelers. Casino closed, staff was Very nice.
us1 night trip
Exceptional 10.0
Comfortable, affordable, quality lodging
Very comfortable stay in this always clean, easy to check in hotel. I have stayed her for years as a stop over resting space between AZ and Mexico. Great bed, TV and shower. Staff is courteous and super attentive - the manager called after check-in to see if I needed other accommodations like a microwave or fridge. Request a trackside room if available.
Joan, us1 night trip
Fair 4.0
rude front desk gal but super nice hotel
The lady that checked me into my room upon m arrival was so rude to me. She acted as though I was an inconvenience, and was in her way. She never smiled, she just spoutted off her speech and checked me in my room. The lady that was the front counter when I left was super kind and friendly.
Amanda, us1 night trip with friends
Good 6.0
Bad customer service but nice hotel
The lady that checked me in was RUDE as can be. She made me feel like I was bothering her. She never once smiled. I almost left and was going to take the loss of the money she was so rude. She should probably start working not as the front desk clerk, because her customer service skills suck.
Amanda, us1 night trip with friends
Very good 8.0
Super Friendly check in lady, really trying to help. Super rate for the value .. obviously COVID may have affected those...
Jean, us1 night business trip
Poor 2.0
very unpleasant stay
The water in the shower was scalding hot and they refused to fix it. The water in the sink was perfect. The shower did not drain well, refused to fix that. When I shaved in the sink, stinky water came up in the shower and did not drain the whole night. So neither myself or my son good take a shower.
Joseph, us5 night family trip
Poor 2.0
Very Unhappy
I booked this trip for a personal vacation. when i arrived the casino was closed. this shoulc have been stated on the booking site. driving hundreds of miles to find the hotel closed was very fustrating. Why are you taking booking on a place that is closed. Very unhappy.
Gary, us1 night trip
Very good 8.0
Happy with my stay. But they did not have much for tv channels. I wish they had better than generic cable. Overall. I would stay there again.
us2 night family trip
Very good 8.0
Great price during CoVid!
Great price, location, and very quiet! Super a.c., too!
Ann, us1 night trip with friends

The Hotel at Sunland Park Casino El Paso, Ascend Hotel Collection

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