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4-star hotel in Americana with outdoor pool and restaurant
Amazing Staff very nice breakfast.
Jun. 10, 2021
Very comfortable hotel, great service, delicious food and very nice gym and pool area.…
Mar. 4, 2020
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast and through room service.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
*See fees & policies for additional details or extra charges
Hotel is well located, room is alright and overall clean. Bathroom could use some renewing and little more care on cleaning.
1 night family trip, Feb. 29, 2020
Verified Expedia guest review
The staff were very friendly and helpful! Great breakfast each morning.
Eric, 2 night business trip, Mar. 8, 2019
Verified Hotels.com guest review
I've stayed at this hotel a few times now, whenever I visit my family in Americana. This, I think, is the best hotel in the city of Americana, and it's perfectly fine and a suitable hotel. Apparently, they brand themselves as an upscale hotel, but it's far from upscale when compared to hotels in the US or even in bigger cities of Brazil. My first stay there I stayed at one of the bigger, nicer rooms on the avenue side, this time I decided that it wasn't necessary, and stayed at a smaller one in the back. The room was nice and comfortable with a large, clean, nice bed, either queen or king size, no frills. The bathroom was extremely small and a little cumbersome since at any time I went in I had to close the bathroom door in order to get to the shower. A small detail that bothered me immensely and that could have been easily and cheaply changed, my bedroom had bright white lights, rather than the nice soft warm white lights I'm mostly used to. It made me feel as if I was in a meatpacking plant. The bathroom flush was slow and non-efficient and I would expect that such hotel would've changed its toilets for water efficient ones at this point, but not the case. I used the "gym" once, which looks nice on the outside but sadly is very limited, supplied with low grade workout equipment. It was also very hot in it and when I called the front desk to ask where the AC remote control was they told me that it was broken, they built the gym the year before. Lots of construction
Holden, 2 night trip, Oct. 18, 2018
Verified Orbitz guest review
Excellent!!
werliton, 2 night romance trip, Dec. 23, 2017
Verified Hotels.com guest review
When you arrive at the hotel the appearance outside is not too invited but inside is much better, from the staff to nice room and amazing breakfast.
1 night trip, Aug. 12, 2017
Verified Expedia guest review
O hotel seria impecável se não fosse a altura do vaso sanitário, ele tem a altura de vaso para crianças. Achamos um pecado terem tido coragem de instalar uns vasos daquela altura em um hotel que tem tudo para ser maravilhoso. E é uma falha horrível, pois é difícil de se utilizar. Questionei na recepção e me informaram que todos os quartos naquela categoria tinham os vasos sanitários daquela altura, imperdoável. Por ser cliente Gold eu teria direito a up Grand, conforme disponibilidade, mas disseram que não tinham disponível. O café da manhã é maravilhoso. Como todo o hotel e atendimento. A falha é apenas essa. Ficamos no ap 403.
EDILAMAR, 1 night trip, Mar. 13, 2022
Verified Hotels.com guest review
Hotel lindo por fora, mas internamente, horrível. A cama a mais para meu filho, parecia cama de hospital. Péssimo. Quarto apertado e caro. Não valeria nem metade do preço.
Lisandra, 1 night family trip, Feb. 19, 2022
Verified Hotels.com guest review
Hotel lindo, café da manhã maravilhoso, cama e almofadas super confortáveis, limpeza excelente, tudo impecável. Comunicação com o hotel é ruim, não conseguimos informações precisas como gostaríamos em contato feito pelo telefone: questões de estacionamento e limpeza do quarto. Falta acessibilidade para pessoas com deficiência ou mobilidade reduzida do estacionamento para adentrar ao hotel (há degraus). Banheiro muito apertado e impossível de ser utilizado por pessoas com deficiência física ou mobilidade reduzida. Cabe ressaltar que o hotel nos avisou que não haveria no momento da nossa reserva quartos com acessibilidade (eles possuem) e que nós optamos por ir, mesmo assim.
1 night trip, Feb. 19, 2022
Verified Hotels.com guest review
Um ótimo hotel! Utilizei a piscina e a academia ! Ambos excelentes! Atendimento maravilhoso, cama otima! Tivemos um problema com a tv e ar do nosso quarto porém nos ofereceram outro bem melhor! Ótimo atendimento ! Único problema foi o restaurante do hotel! Não gostamos do jantar! Café da manhã é mt bom!
Pablo, 3 night trip, Feb. 14, 2022
Verified Hotels.com guest review
Tive uma experiência muito desagradável
Adilson, 1 night trip, Feb. 14, 2022
Verified Hotels.com guest review