See all properties

Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly hotel with indoor pool, near Gramado Covered Street

Photo gallery for Serrazul Hotel Distributed by Intercity

Indoor pool, pool loungers
Terrace/patio
Fireplace
Reception hall
Reception
Experience the warmth of Gramado City Centre at Serrazul Hotel Distributed by Intercity, where modern comfort and family-friendly fun blend together. Unwind in the sauna or steam room, challenge yourself at billiards, and enjoy a free breakfast buffet.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Room service
  • Babysitting
  • Conference centre
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden
The current price is AU$114
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Minibar, in-room safe, desk, blackout curtains

Apartamento

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Bidet
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Minibar, in-room safe, desk, blackout curtains

Suíte Vista

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Bidet
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Minibar, in-room safe, desk, blackout curtains

Apartamento Vista

Highlights

Soundproofed
LCD TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
Private bathroom
Minibar
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Suite Superior With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Minibar, in-room safe, desk, blackout curtains

Apartment

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Apartment With View

Minibar, in-room safe, desk, blackout curtains

Apartment With View

  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

Suite Superior

  • Sleeps 2
  • 1 Double Bed

Similar properties

Indoor pool, outdoor pool, pool loungers

Wish Serrano Resort

  • Pool
  • Free breakfast
  • Spa
  • Pet-friendly
9.0 out of 10, Wonderful, 1,001 reviews
The price is AU$126
includes taxes & fees
25 Mar - 26 Mar
Wish Serrano Resort
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 km
  • Gramado Covered Street - 2 min walk - 0.2 km
  • Sao Pedro Church - 3 min walk - 0.3 km
  • Mini Mundo - 12 min walk - 1.0 km
  • Black Lake Park - 3 min drive - 2.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
  • Porto Alegre (POA-Salgado Filho Intl.) - 103 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Restaurante Pouso Novo - Gramado - ‬2 min walk
  • ‪Gram Bier Downtown Pub & Beer Store - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk

About this property

Serrazul Hotel Distributed by Intercity

Serrazul Hotel Distributed by Intercity features a free kids' club and puts you only steps from Gramado Covered Street. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include an indoor pool, a fitness centre and a steam room. Fellow travellers love the helpful staff and location.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests are recommended to download the property's Orange mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (BRL 44 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Supervised childcare (surcharge)

What to do

  • Pool table

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Minibar
  • Bathrobes

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Parking

  • Valet parking costs BRL 44 per day

Policies

Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity offer free cancellation for a full refund?

Yes, Serrazul Hotel Distributed by Intercity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serrazul Hotel Distributed by Intercity?

Yes, there's an indoor pool.

Are pets allowed at Serrazul Hotel Distributed by Intercity?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Serrazul Hotel Distributed by Intercity?

Yes. Valet parking costs BRL 44 per day.

What are the check-in and check-out times at Serrazul Hotel Distributed by Intercity?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Serrazul Hotel Distributed by Intercity and nearby?

Serrazul Hotel Distributed by Intercity has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Serrazul Hotel Distributed by Intercity?

Yes, there's an on-site restaurant.

What's the area around Serrazul Hotel Distributed by Intercity like?

Serrazul Hotel Distributed by Intercity is a short 2-minute walk from Gramado Covered Street and 2 minutes' walk from Mirante do Belvedere. Travellers give top marks for the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Serrazul Hotel Distributed by Intercity Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent, modern
marcus, 2-night trip

10/10 Exceptional

Mejia
Everything was great. Just noisy because of their construction but the hotel is great!
Keila, 4-night trip

10/10 Exceptional

A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Eduardo, 1-night trip

10/10 Exceptional

MARCELO, 5-night trip

10/10 Exceptional

Muito boa!!
Simone Pereira Coelho, 3-night trip

10/10 Exceptional

Julio Cesar D, 4-night trip

10/10 Exceptional

Erika, 2-night trip

10/10 Exceptional

Cesar, 2-night trip

10/10 Exceptional

Marco Aurélio, 1-night trip

8/10 Very good

Monique, 5-night trip

10/10 Exceptional

Hotel maravilhoso, ótima localização, atendimento impecável.
Bianca, 4-night trip

8/10 Very good

MARAVILHOSA
AMO O SERRAZUL. LOCALIZAÇÃO MELHOR NÃO HÁ.
marie, 7-night trip

8/10 Very good

marco, 3-night trip

10/10 Exceptional

Marco Aurélio, 4-night trip

8/10 Very good

CAMILA, 3-night trip

10/10 Exceptional

O hotel foi excelente em tudo.
Sidnei, 3-night trip

10/10 Exceptional

Carnacasal
Hotel ficou muito melhor depois da reforma.Localizaçao espetacular próximo de tudo.Na minha opinião acho que o Hotel não deveria cobrar estacionamento.
MARCO TADEU, 3-night trip

10/10 Exceptional

Excelente
Excelente localização, atendimento e experiencia.
6-night trip

10/10 Exceptional

letícia, 1-night trip

8/10 Very good

Excelente
Hotel ótimo, localização excelente, limpeza, atendimento também é o diferencial TOP, café da manhã, apartamento confortável.
Edmar de, 2-night trip

8/10 Very good

Pagamento 10% de desricos no check out absurdo
Ao fazer o check out foi cobrado o valor de 40,00 de diária de estacionamento e o pior que foi cobrado mais 10% em cima de 3 diárias mais 10% nas diária da taxa de turismo isto é um absurdo!
NEIFE, 3-night trip

10/10 Exceptional

JOSÉ DARCI P, 2-night trip

10/10 Exceptional

Excelente localização e atendimento.
Extremamente bem localizado, atendimento impecável. As áreas disponíveis, piscina, sauna, etc, bem limpas e climatizada. Ótima variedade no café da manhã. E um delicioso chocolate quente de mimo. Serviço de quarto disponível a todo tempo. Estacionamento cobrado a parte.
Paula, 3-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Rodrigo, 1-night trip