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Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly hotel with indoor pool, near Gramado Covered Street

Photo gallery for Serrazul Hotel Distributed by Intercity

Property grounds
Reception
Reception
Property grounds
Indoor pool, pool loungers
Experience the warmth of Gramado City Centre at Serrazul Hotel Distributed by Intercity, where modern comfort and family-friendly fun blend together. Unwind in the sauna or steam room, challenge yourself at billiards, and enjoy a free breakfast buffet.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Room service
  • Babysitting
  • Conference centre
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden
The current price is AU$130
includes taxes & fees
29 June - 30 June

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Apartamento

Apartamento

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Suíte Vista

Suíte Vista

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Apartamento Vista

Apartamento Vista

8.4 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Bathrobes
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout curtains

Suite Superior

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite with Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Minibar, in-room safe, desk, blackout curtains

Apartment

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Apartment with View

Minibar, in-room safe, desk, blackout curtains

Apartment with View

  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 km
  • Sao Pedro Church - 2 min walk - 0.2 km
  • Gramado Covered Street - 3 min walk - 0.3 km
  • Mini Mundo - 12 min walk - 1.0 km
  • Black Lake Park - 2 min drive - 1.9 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
  • Porto Alegre (POA-Salgado Filho Intl.) - 103 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk
  • ‪Cacique Restobar - ‬3 min walk
  • ‪Ristorante Tarantino - ‬2 min walk

About this property

Serrazul Hotel Distributed by Intercity

Serrazul Hotel Distributed by Intercity features a free kids' club and puts you only steps from Gramado Covered Street. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include an indoor pool, a fitness centre and a steam room. Fellow travellers love the helpful staff and location.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests are recommended to download the property's Orange mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (BRL 44 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Supervised childcare (surcharge)

What to do

  • Pool table

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Minibar
  • Bathrobes

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Parking

  • Valet parking costs BRL 44 per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity offer free cancellation for a full refund?

Yes, Serrazul Hotel Distributed by Intercity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serrazul Hotel Distributed by Intercity?

Yes, there's an indoor pool.

Are pets allowed at Serrazul Hotel Distributed by Intercity?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Serrazul Hotel Distributed by Intercity?

Yes. Valet parking costs BRL 44 per day.

What are the check-in and check-out times at Serrazul Hotel Distributed by Intercity?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Serrazul Hotel Distributed by Intercity and nearby?

Serrazul Hotel Distributed by Intercity has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Serrazul Hotel Distributed by Intercity?

Yes, there's an on-site restaurant.

What's the area around Serrazul Hotel Distributed by Intercity like?

Serrazul Hotel Distributed by Intercity is a short 2-minute walk from Gramado Covered Street and 3 minutes' walk from Sao Pedro Church. Travellers give top marks for the hotel's prime location.

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Serrazul Hotel Distributed by Intercity Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great location and excellent staff
2-night trip

10/10

Excelente...
5-night trip

10/10

Excellent, modern
2-night trip

10/10

.
1-night trip

8/10

Aptos amplos, limpos. Boa calefação. Café da manhã tradicional. Colaboradores eficientes. Localização maravilhosa. Próximo a tudo.
4-night trip

10/10

1-night trip

10/10

1-night trip

10/10

2-night trip

10/10

2-night trip

10/10

2-night trip

10/10

Hotel excelente e com localização impecável. O quarto e o café da manhã são simplesmente fantásticos.
1-night trip

10/10

Impecável
1-night trip

10/10

Foi muito boa . Quarto bom , café da manhã excelente
5-night trip

10/10

3-night trip

10/10

1-night trip

8/10

O hotel é muito bom, mas fui pega de surpresa pela troca de um cano enquanto tomava banho. Fiquei por 1 hora com shampoo no cabelo, dentro do banheiro, até terminarem o conserto. Ninguém avisou antes que esse serviço seria feito naquele horário, também, ninguém teve iniciativa para me oferecer outro quarto ou qualquer compensação. Só ouvi: sentimos muito. Um erro lamentável.
4-night trip

10/10

Tivemos uma experiência maravilhosa no hotel. O ponto alto é a localização, exatamente central e bem localizado. Além disso, o atendimento recebido foi impecável e fomos muito bem atendidos por todos os funcionários. O hotel é muito completo, agradável e aconchegante. Espero voltar mais vezes!
4-night trip

10/10

Hotel muito bom em todos os itens, localização, limpeza, atendimento, cafe da manhã. Ja fiquei outras vezes hospedada e pretende voltar
5-night trip

10/10

5-night trip

10/10

Hotel bem.localizado, café da manhã muito bom. O hotel possui uma estrutura muito boa.
4-night trip

8/10

Razoável, uma reforma no quarto ao lado do nosso, com furadeira e muito barulho. Nos corredores também, deveriam colocar placas pedindo silêncio. Não só para os hóspedes mas também para as camareiras. No corredor em frente à porta do nosso, um pai deitado no chão fazendo bagunça com filho.
3-night trip

10/10

Muito boa nossa estadia neste hotel. Funcionários atenciosos, café da manhã delicioso.
4-night trip

10/10

ja fiquei varias vezes no Serrazul e sempre me surpreende...o estilo colonial, conforto, cafe da manha e localizacao sao perfeitos...alem do atendimento que eh maravilhoso.
4-night trip

10/10

Um dos melhores hotéis que já fiquei. Super confortável, ótimo café da manhã e ótima localização. Todos os ambientes muito arrumados e limpos.
4-night trip

10/10

1-night trip