Surtel Hotel

Photo gallery for Surtel Hotel

Interior entrance
Rooftop pool
Rooftop pool

Overview of Surtel Hotel

Surtel Hotel

Kusadasi hotel with outdoor pool and restaurant

6.2/10 Good

30 verified guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Restaurant
Türkmen Mahallesi Ataturk Bulvari No 20, Kusadasi, Aydin, 09400
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and pool bar
  • Outdoor pool
  • Rooftop terrace
  • Children's pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
  • Self-serve laundry
For families
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • Ladies Beach - 8 min drive
  • Kusadasi Beach - 10 min drive
  • Ephesus Ruins - 25 min drive

Getting around

  • Adnan Menderes Airport (ADB) - 65 min drive
  • Samos (SMI-Samos Intl.) - 22.2 miles/35.7 km
  • Camlik Station - 20 min drive
  • Selcuk Station - 26 min drive
  • Germencik Ortaklar Station - 26 min drive

About this property

Surtel Hotel

Property highlights
Take advantage of a poolside bar, a rooftop terrace, and laundry facilities at Surtel Hotel. Be sure to enjoy international cuisine at the onsite buffet restaurant. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Coffee/tea in the lobby, tour/ticket assistance, and a 24-hour front desk
  • Meeting rooms
Room features
All guestrooms at Surtel Hotel include comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Balconies, daily housekeeping, and desks


All-inclusive room rates at Surtel Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms


  • Check-in time starts at 2 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • Meeting rooms


  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Pool loungers
  • Pool umbrellas


  • Rooftop terrace
  • An outdoor pool


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe

Special features


All-inclusive room rates at Surtel Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included


Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey).


This property accepts credit cards. Cash is not accepted.

Also known as

Surtel Hotel Kusadasi
Surtel Kusadasi
Surtel Hotel Hotel
Surtel Hotel Kusadasi
Surtel Hotel Hotel Kusadasi

Frequently asked questions

Does Surtel Hotel offer free cancellation for a full refund?
Yes, Surtel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Surtel Hotel?
As of 28 Sept 2022, prices found for a 1-night stay for 2 adults at Surtel Hotel on 30 Sept 2022 start from AU$72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Surtel Hotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Surtel Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Surtel Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Surtel Hotel?
Sorry, there's no onsite parking at Surtel Hotel.
What are the check-in and check-out times at Surtel Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Surtel Hotel and nearby?
Surtel Hotel has an outdoor pool.
Are there restaurants at or near Surtel Hotel?
Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Saray Restaurant (3-min walk), Erzincan Restaurant (3-min walk), and Robert's Coffee (4-min walk).
Does Surtel Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Surtel Hotel like?
Surtel Hotel is a short 5-minute walk from Kusadasi Beach and 5 minutes' walk from Scala Nuova Shopping Center.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

1-night family trip
Verified guest review

4/10 Fair

Everything in the this hotel is very old including AC, furniture, bathtub…etc. Furthermore, I did reservation for a non-smoking room and when I stepped in the room I was able to smell the smoke with an ashtray sitting on the desk. However, the location of the hotel is great and the breakfast is okay. Yet, I wouldn’t stay at this hotel again.
mustafa, 4-night family trip
Verified guest review

8/10 Very good

After staying one night in the horrible Ephesian hotel guesthouse we moved here and what a relieve. The receptionist was so nice that let us check in early even tough we didn’t expect to check in right away since it was pretty early ( before 10am), we just thought that it would be nice to leave our bags until we come back from the beach. The room is bit outdated, but spacious and clean and the room has a balcony. The rooftop offers amazing view from the city so even if you don’t want to swim ( yes, the pool is there) go up to enjoy the view and have a drink ( there is a bar up there). They serve breakfast at the rooftop. The breakfast was good, the usual Turkish fare with few other options which was great. No Turkish coffee tough. The location is unbeatable, the dolmus that goes to some of the beaches and the bus station is just steps from the hotel. The marina is across the street, bars/ restaurant and the bazaar is right there too. Flat and easily accessible. There is an elevator which is big plus. A little note: there is no wifi in the rooms, only in the lobby which was stated on the web site, but I believe the hotel should work on it as it’s very inconvenient for travelers. No one wants to run to the lobby all the time to check emails. The outlets in the room were not next to the beds so if u charge your phone and need to work on it, you can’t do that from your bed. It’s not big deal, but it can be little inconvenient for some people. I would stay here again.
Blagica, 1-night family trip
Verified Orbitz guest review

2/10 Poor

Location is good and bad. Good because it's in the town centre opposite the harbour. Bad because there is a bar 20 yards from it that plays loud music until 3am :/ The hotel is dirty and dated and is in urgent need of update. They changed our room because the bathroom sink was broken and the shower head was completely covered in RUST! The second room bathroom was a smidge better but still unclean and old.
Jen, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Property central to everything breakfast is turkish breakfast very good .very clean hotel cleaners very friendly .
7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel have friendly helpful staff and the rooms comfortable. Breakfast was included and good.
1-night trip
Verified Expedia guest review

2/10 Poor

aliye funda, 1-night trip
Verified guest review

4/10 Fair

Nicht Empfehlen
Nicht EMPFEHLEN!!!! Steht in der Website (wifi kann man in ihrem Zimmer benutzen) aber war nur in der Lobby. Kühlschrank in der Zimmer wurde nicht funktioniert.zuerst war der Zimmer nicht sauber. Nach Aufforderung zur Reinigung wurde das Zimmer gereinigt
Maham, 2-night family trip
Verified guest review

4/10 Fair

Mehmet, 3-night trip
Verified guest review

4/10 Fair

Eda, 1-night trip
Verified guest review