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1 room, 2 adults

The Retreat Palm Dubai - MGallery

4-star4 stars
Great for familiesThis property has good facilities for families.
Palm Jumeirah, Dubai, Dubai, 0, United Arab Emirates

4-star beachfront hotel with spa, near Aquaventure
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 958 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • The staff where excellent really friendly and helpful. The room was clean. The pool and…Apr. 30, 2019
  • Excellent service from all the staff. Welcoming atmosphere. Easy check-in and checkout. Feb. 5, 2018

The Retreat Palm Dubai - MGallery

from A$305
  • Deluxe Room Palm Jumeirah Sea View
  • Deluxe Room Partial Sea View
  • Deluxe 01BR Suite Partial Sea View
  • Holistic Wellness Room
  • Premium 01BR Suite Palm Jumeirah Sea View
  • Premium Room Palm Jumeirah Sea View
  • Deluxe Room with Balcony
  • Deluxe Suite, 1 Bedroom, Partial Sea View
  • Deluxe Room, Sea View
  • Deluxe Room, Sea View
  • Room, Sea View
  • Premium Suite, 1 Bedroom, Sea View
  • Premium Room, Sea View

What’s around The Retreat Palm Dubai - MGallery

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 33 min walk
  • Dubai Marina Mall - 8.6 mi / 13.9 km
  • The Walk - 8.8 mi / 14.1 km
  • Jumeirah Beach - 8.9 mi / 14.3 km
  • Dubai Marina - 9 mi / 14.6 km
  • Skydive Dubai - 8.8 mi / 14.1 km
  • Souk Madinat Jumeirah - 9 mi / 14.4 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 36 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 43 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 51 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 255 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
There is no front desk at this property. This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Payment types at the property

Other information

  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Motor boating on site
  • Pilates classes on site
  • Snorkelling on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Beach towels
  • Pool umbrellas
  • Health club
  • Tennis on site
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2017
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.

The spa is open daily.

Dining

Vibe - This coffee shop specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

The Social Kitchen - This fine-dining restaurant specializes in Middle Eastern cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Chapters - Onsite café. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Motor boating on site
  • Pilates classes on site
  • Snorkelling on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

The Retreat Palm Dubai - MGallery’s small print

Also known as

  • Retreat Palm Dubai MGallery Sofitel Hotel
  • Retreat Palm MGallery Sofitel Hotel
  • Retreat Palm Dubai MGallery Sofitel
  • Retreat Palm MGallery Sofitel
  • Retreat Palm Dubai MGallery S
  • The Retreat Palm Dubai - MGallery Hotel
  • The Retreat Palm Dubai - MGallery Dubai
  • The Retreat Palm Dubai - MGallery Hotel Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 15 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Rollaway beds are available for AED 150.0 per day

Buffet breakfast is offered for an extra charge of AED 140 per person (approximately)

Cribs/Infant beds are available for AED 100.0 per night

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 129 reviews

Exceptional 10.0
perfect relaxation
very kind and supportive front office team specially the fromt office manager Mr. Nicholas and his team Himanya, Courtney and Camelia. They were so helpful. I stayed in this property for my birhtday and facilities such as swiming pool, gym, private beach and kids play area was perfect and the suite which I stayed was very good. this property
Mehran, ie1 night trip
Exceptional 10.0
Best trendy dubai 5star hotel
Great hotel , trendy interior , healthy breakfast choices and best infinity pool overlook the Palms ...
ALAO, gbFamily trip
Exceptional 10.0
Amazing especially spa every week iam staying over and I stayed in suit I would suggested they do especial recognizing fior regular customers such as as good discount for spa
Raneya, inFamily trip
Good 6.0
Why not
The hotel is really small compare to other hotels in Dubai. Great location in the middle of the palm. We were disappointed by the size and the layout of the beach which is very poor compare to the SOFITEL next door. Room was nice and size was ok
gb3 night romance trip
Exceptional 10.0
Relaxing stay and great service
Beautiful hotel and amazing service. As it is new, there are still a few creases to iron out, for example the only free water available is in the gym and they charge for water or any other drink at the dinner buffet. However, overall a great relaxing stay!
Laura, gb3 night romance trip

The Retreat Palm Dubai - MGallery

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