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1 room, 2 adults

Novotel Shanghai Hongqiao Hotel

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cots/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Free WiFi
1102 Xiehe Road, Changning District, Shanghai, Shanghai, 200335, China

4-star Shanghai hotel with indoor pool, connected to the convention center
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Children's club (free)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Very nice. Very clean and staff are very friendly. Rooms are really niceApr. 1, 2019
  • This was second time i stayed in this hotel, and was again not disappointed. The staff…Jan. 8, 2021

Novotel Shanghai Hongqiao Hotel

from A$100
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Executive Room, 2 Single Beds
  • Superior Room, 1 King Bed
  • Superior Room, 2 Single Beds
  • Superior Suite, 1 King Bed
  • Superior Suite, 1 King Bed

What’s around Novotel Shanghai Hongqiao Hotel

Landmarks

  • In Changning
  • Zhongshan Park - 4.3 mi / 6.9 km
  • Jing'an Temple - 6 mi / 9.6 km
  • National Exhibition and Convention Center - 6.4 mi / 10.3 km

Getting around

  • Hongqiao International Airport (SHA) - 13 min drive
  • Pudong International Airport (PVG) - 36 min drive
  • Nanxiang North Railway Station - 12 min drive
  • Shanghai Railway Station - 13 min drive
  • Shanghai South Railway Station - 14 min drive
  • Beixinjing Station - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 367 rooms

Arriving/leaving

  • Check-in time noon-6:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Electric vehicle charging point on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

All Day Dining Restaurant - This restaurant serves breakfast, lunch, and dinner.

Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Novotel Shanghai Hongqiao Hotel’s small print

Also known as

  • Novotel Shanghai Hongqiao
  • Novotel Shanghai Hongqiao
  • Novotel Shanghai Hongqiao Hotel Hotel
  • Novotel Shanghai Hongqiao Hotel Shanghai
  • Novotel Shanghai Hongqiao Hotel Hotel Shanghai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Optional extras

Rollaway beds are available for CNY 250.0 per night

Buffet breakfast is offered for an extra charge of CNY 98 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Shanghai Hongqiao Hotel

  • Does Novotel Shanghai Hongqiao Hotel offer free cancellation for a full refund?
    Yes, Novotel Shanghai Hongqiao Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Shanghai Hongqiao Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Shanghai Hongqiao Hotel?
    Yes, there's free self parking. Electric vehicle charging is available.
  • Is there a pool at Novotel Shanghai Hongqiao Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Novotel Shanghai Hongqiao Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Novotel Shanghai Hongqiao Hotel?
    You can check in from noon - 6:00 AM. Check-out time is noon.
  • Are there restaurants at or near Novotel Shanghai Hongqiao Hotel?
    Yes, there are 2 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include 吉祥馄饨 (5-min walk), 山东饭子馆 (5-min walk), and Starbucks (8-min walk).
  • What is there to do at Novotel Shanghai Hongqiao Hotel and nearby?
    Novotel Shanghai Hongqiao Hotel has an indoor pool and a fitness center.

Recent reviews

Fabulous 8.6 From 173 reviews

Exceptional 10.0
Hongqiao stay
I had a great stay, robot is a nice touch
hk4 night business trip
Good 6.0
My food was sent back as it was cold and returned cold, the desk manager was patronising by laughing at me and the chef refused to heat it. I got a new dish and the restaurant manager was very nice in trying to help. The room was fine. I had to complain about a customer openly smoking in reception before any staff member did anything. I felt they resented me being there as a foreigner, the woman on the desk was not welcoming at all.
Emma, gb1 night family trip
Exceptional 10.0
Great Value
Conveniently near Hongqiao with nice amenities
Jeffrey B, ca1 night business trip
Fair 4.0
Bad pool service
Swimming pool put up a mandatory requirement of swimming with cap which was at most a recommendation at other premises. No towels were provided at poolside. The staff was not friendly and making excuses when the complaint was lodged.
John Li Jiang, sg4 night business trip
Very good 8.0
Great
Girish, cn1 night business trip
Exceptional 10.0
The property is super luxurious with Vegas grade amenities. Room was clean, beautiful and very modern . My coworker and I were offered free breakfast at check in as I think they are trying to gain customer recognition. Anyway, $70 for a room that could cost $300+ in US.
Andy, us1 night romance trip
Exceptional 10.0
We had a very comfortable 9 day stay, the hotel is new, clean and tastefully furnished. About 15 minutes walking distance at a leisurely pace to SongHong Road metro station on Line 2, and 3 stops from the NECC, quite convenient for those participating in exhibitions. Plenty of restaurants/cafes/convenience stores across the road within the office blocks. Most of all, I would like to commend the staff for their hospitality. When I came down with food poisoning for three days, the reception team placed an online order for medicines that was delivered in half an hour. We couldn't do that ourselves as we had no way to pay on WeChat/AliPay as foreigners. When those medicines didn't work, 浩杰 from the reception team went out to get me prescriptive medicines. 顺秀阿姨 from housekeeping made me a hot water bottle to ease the pain, and Wendy from the F&B team sent hot soya milk to my room. Their actions are really heart-warming and I'd like to thank the team for their hospitality and care! All in all, I would definitely recommend a stay here for business travelers heading to the NECC.
Vern, sg8 night romance trip
Fair 4.0
Poor accessibility. Suitable for self drive guest.
There are lots of construction works adjacent to the Hotel. Accessibility is extremely poor. If you had a late night in the city and looking DiDi or taxi, my experience was 1.5 hrs wait and paid a fare of ¥120 to beg for one to fetch me back to the hotel. Otherwise, it is OK.
WENG HONG NICHOLAS, sg1 night business trip
Exceptional 10.0
I dispointed when I check out from hotel , people cut into line to check out.
CHakLam, us3 night business trip
Very good 8.0
The hotel should be rate as perfect, in term of location, accommodation, warn staff, services, etc etc if not accomplish the main function of any hotel which is quiet place to sleep. Next door there are a huge massive construction site...can not sleep the whole night for the noise. Rest, as I wrote, is perfect. Maybe we will back after they finish.
us3 night family trip

Novotel Shanghai Hongqiao Hotel