Guests
All properties in Cap-Haitien, Nord Department, Haiti

Satama Hotel

4-star hotel with outdoor pool, near Place d'Armes

  • Free WiFi and free parking
From
A$227

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Outdoor Pool
  • Outdoor Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 47.
1 / 47Terrace/Patio
Rue 29 B Prolongée, Cap-Haitien, Haiti
8.6.Fabulous.
  • The hotel is beautiful, in a great location, with wonderful views, and a pleasant…

    Jul. 21, 2021

  • The check in experience was terrible. Lights not working properly in the bathroom. Broken…

    Jun. 16, 2021

See all 138 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours

Guests rated location

Quiet
Safe
Easy parking
Dining options
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 60 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Airport shuttle
  • Terrace

For families

  • Rollaway/extra beds (free)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Place d'Armes - 18 min walk
  • Cap-Haitien Cathedral - 18 min walk
  • Cormier Beach - 4.4 mi / 7.1 km
  • Labadee Beach - 6.4 mi / 10.4 km
  • Sans Souci Palace - 13.3 mi / 21.4 km
  • Citadelle Laferriere - 16.4 mi / 26.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 Queen Bed, Balcony, City View
  • Superior Double Room, 2 Queen Beds, City View, Sea Facing
  • Superior Room, 1 King Bed, Terrace, City View

What’s around

Landmarks

  • Place d'Armes - 18 min walk
  • Cap-Haitien Cathedral - 18 min walk
  • Cormier Beach - 4.4 mi / 7.1 km
  • Labadee Beach - 6.4 mi / 10.4 km
  • Sans Souci Palace - 13.3 mi / 21.4 km
  • Citadelle Laferriere - 16.4 mi / 26.3 km

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.) - 7 min drive
  • Airport shuttle (surcharge)
map
See on map
Rue 29 B Prolongée, Cap-Haitien, Haiti

At a glance

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 6:00 AM to 6:00 PM*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Things to do

  • Outdoor pool

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Lift
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of HTG 1200 per person (one-way)

Children & extra bedsPay at property

  • Airport shuttle for children between the ages of 6 and 18 costs HTG 1200 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard and cash.

Also known as

  • Satama Hotel Cap-Haitien
  • Satama Cap-Haitien
  • Satama Hotel Hotel
  • Satama Hotel Cap-Haitien
  • Satama Hotel Hotel Cap-Haitien

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Satama Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
  • Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Cap Deli (8-min walk), Chez Alfred (9-min walk), and Barik (10-min walk).
  • Yes, an airport shuttle is available from 6:00 AM to 6:00 PM on request. The charge is HTG 1200 per person one-way.
  • Satama Hotel has an outdoor pool and a garden.
8.6.Fabulous.
  • 2.0.Poor

    It’s very clean. Had to waiRoom wasn’t ready until

    1 night trip, Jun. 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Good services

    3 night trip with friends, Jun. 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I like everything about satama the food was awesome

    3 night trip with friends, Jun. 10, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Ocean view

    1 night family trip, Jun. 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I love it

    3 night trip, Jun. 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel was exceptional..the staff were really courteous, helpful, and attentive to the customers. The only negative feedback is that the music was is turned down early and there is no microwave in the hotel. But overall my experience was great. Will definitely go back.

    4 night family trip, Jun. 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful people

    4 night trip, May 28, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Beautiful hotel but has the worst customer service EVER!!, very impolite and nonchalant attitude towards guests. Hotel rooms with broken AC system, no towels placed in the bathroom, and do not care to listen to guests demands. This hotel has potential, everyone has to take customer service/ hospitality management class. worst I have seen in my 10 years of traveling

    4 night trip with friends, May 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Group of 19!!! Great customer service

    Satama is my go to hotel when in Cap-Haitien! Customer service is great, The front desk receptionist Thelmack is awesome and the managers Tony and Sabrina are the best! I stayed with my group of 19 and they accommodated us well.

    Esland, 5 night trip with friends, May 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel!

    Excellent hotel that’s worth the money if you’re visiting Haiti. I felt safe my entire trip in Okap and a part of the reason I feel is because I was staying here. I would highly recommend it to anyone visiting.

    Camara, 4 night trip with friends, Apr. 11, 2021

    Verified Hotels.com guest review

See all 138 reviews