All properties in Novi Sad, Vojvodina, Serbia

Sheraton Novi Sad

4-star hotel in Novi Sad with spa and restaurant

  • Free WiFi

Image gallery

  • Hotel Lounge
  • Hotel Lounge
  • Junior Suite - Living Room
  • Junior Suite, 1 Bedroom, Non Smoking - Living Area
  • Hotel Lounge
Hotel Lounge. Image 1 of 102.
1 / 102Hotel Lounge
Polgar Adrasa 1, Novi Sad, 21000, Serbia
  • Very tidy room good staff easy checking overall we are have good experience

    Jul. 11, 2019

  • Everything was excellent No complaints at all Will stay there again

    Apr. 29, 2019

See all 77 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Parking available
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 150 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center

For families

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • Cathedral - St. Mary - 9 min walk
  • University of Novi Sad - 16 min walk
  • Karadorde Stadium - 25 min walk
  • Serbian National Theatre - 28 min walk
  • Freedom Square - 30 min walk
  • Church of the Virgin Mary - 31 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, 2 Single Beds, Non Smoking
  • Superior Room, 1 Double Bed, Non Smoking
  • Superior Room, 1 Double Bed, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking
  • Signature Suite, 1 Double Bed, Non Smoking
  • Presidential Suite, 1 Bedroom, Non Smoking

What’s around


  • Cathedral - St. Mary - 9 min walk
  • University of Novi Sad - 16 min walk
  • Karadorde Stadium - 25 min walk
  • Serbian National Theatre - 28 min walk
  • Freedom Square - 30 min walk
  • Church of the Virgin Mary - 31 min walk
  • Danube Park - 33 min walk
  • Bishop's Palace - 35 min walk
  • Saint George's Cathedral - 35 min walk
  • Vojvodina Museum - 40 min walk
  • Petrovaradin Fortress - 2.4 mi / 3.9 km

Getting around

  • Nikola Tesla Airport (BEG) - 52 min drive
  • Novi Sad Station - 10 min drive
  • Ruma Station - 37 min drive
  • Airport shuttle (surcharge)
See on map
Polgar Adrasa 1, Novi Sad, 21000, Serbia

At a glance

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 10 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets stay free
  • 1 per room (up to 18 lbs)
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*


  • Onsite valet parking (EUR 10.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness facilities
  • Full-service spa

Working away

  • 24-hour business centre
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services


  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk


  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Roll-in shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Bosnian
  • Croatian
  • English
  • French
  • German
  • Hebrew
  • Hungarian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 48-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, SHINE SPA. Services include facials, body treatments, and manicures and pedicures.

The spa is open daily.

Small print

Also known as

  • Sheraton Novi Sad Hotel
  • Sheraton Novi Sad Hotel
  • Sheraton Novi Sad Novi Sad
  • Sheraton Novi Sad Hotel Novi Sad

Optional extras

Valet parking costs EUR 10.00 per day

Rollaway beds are available for EUR 20.0 per night

Breakfast costs between EUR 10 and EUR 10 for adults, and EUR 10 and EUR 10 for children (approximately)

Cribs/Infant beds are available for EUR 10.0 per night

Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way)


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.10 per person, per night for adults; EUR 0.55 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Sheraton Novi Sad does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs EUR 10.00 per day.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 18 lbs per pet. Service animals are exempt from fees.
  • You can check in starting at 2 PM. Check-out time is noon. Express check-in and contactless check-in are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Jastog (5-min walk), Sabbiadoro (8-min walk), and Palazzo Bianco (11-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 75 per vehicle one-way.
  • Sheraton Novi Sad has a spa and a fitness center.
  • 10.0.Exceptional

    Great location and excellent service from all staff, definitely recommend this hotel.

    1 night trip, Dec. 27, 2018

    Verified Wotif guest review

  • 10.0.Exceptional



    James, 1 night family trip, Oct. 27, 2018

    Verified guest review

  • 8.0.Very good


    Kreshnik, 1 night business trip, May 16, 2021

    Verified guest review

  • 10.0.Exceptional

    Excellent hotel! The great staff and service was exceptional.

    James, 1 night family trip, Oct. 8, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Perfect as expected

    Everything was perfect despite the COVID restrictions

    ANDREAS, 7 night business trip, Aug. 18, 2020

    Verified guest review

  • 10.0.Exceptional

    Always nice feeling while staying

    1 night family trip, Jul. 8, 2020

    Verified guest review

  • 10.0.Exceptional

    This hotel is beautiful!! The rooms feel like a very expensive 5 star and also clean + comfortable. The bed was massive. Room service until late, great food. Staff was absolutely wonderful and super friendly. Would stay here again any time.

    2 night family trip, Mar. 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional


    Very nice and new hotel...

    1 night business trip, Jan. 26, 2020

    Verified guest review

  • 10.0.Exceptional

    Great stay

    Overall, we had a great stay. The location is not exactly central, but Novi Sad isn't huge, so it is still good. The check-in process was fast, and we were assisted with our luggage to the room. The hotel is rather new and really well-maintained. It features a nice, subtle fragrance throughout the entire property. Our room was spacious and featured modern decor. The furniture was in great shape, especially the bed. Housekeeping did a good job on a daily basis (the bathroom was spotless). We were absolutely satisfied with the Internet connection - stable and fast throughout the hotel premises. Compared to other Sheraton hotels worldwide, this hotel has a breakfast selection a bit below average. The buffet service runs until 10:30 am, but the variety of choices is time-related. If you arrive before 9 am, you will find a decent selection, but it seems that they don't replenish many items later on. Coffee from the automatic machine is included in the price. A proper espesso can be ordered, but at additional cost, which I feel should be rethought by the management as the breakfast is already a bit overpriced for the value. The hotel features a modern and clean fitness centre open 24/7. We also visited the spa - it was spectacular. Bottom line: With its courteous staff, standardised service, cleanliness and amenities, this hotel is definitely above average for Novi Sad. If only the breakfast buffet were improved a bit, I believe this hotel would have just a perfect value for money.

    Bojana, 4 night trip, Dec. 25, 2019

    Verified guest review

  • 10.0.Exceptional

    Everything was perfect except the location was a little far off from the center.

    3 night family trip, Dec. 19, 2019

    Verified Expedia guest review

See all 77 reviews