del Lago Resort & Casino

Property class: 4
Waterloo hotel with 7 restaurants and spa

Choose dates to view prices

Del Lago Resort & Casino features a casino and puts you within a 10-minute drive of Montezuma Winery and National Memorial Day Museum. Guests can grab a bite to eat at one of the 7 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights include 4 bars/lounges, a health club and a 24-hour fitness centre. The comfortable beds and helpful staff get great marks from fellow travellers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Casino
  • 7 restaurants and 4 bars/lounges
  • Full-service spa
  • Breakfast available
  • Health club
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Communal living room

For families (6)

  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is AU$178
includes taxes & fees
21 Oct - 22 Oct

Why we love this property

Work and play paradise
This hotel boasts a business centre and meeting rooms for productivity. After work, guests can indulge in spa services, massages, or unwind at the bars.
Culinary paradise
A gastronomic journey awaits at this hotel with 7 restaurants, a cafe, and 4 bars. The buffet breakfast sets the tone for delicious adventures.
Wellness haven
This hotel offers a full-service spa, 24-hour gym, sauna, and steam room. A serene garden provides a peaceful retreat from daily stress.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed, Refrigerator

A hotel room with a large bed, a desk with a chair, a small table, and a bench.

Room, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(197 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds, Refrigerator

9.4 out of 10
Exceptional
(120 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

A hotel room with a sofa, a bed, a TV, and a coffee machine.

Deluxe Suite, 1 Bedroom, 2 Bathrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

A hotel room with a bed, a desk, a chair, a TV, and a window.

Junior Studio Suite, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(4 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Refrigerator

A hotel room with a large bed, a sitting area with a chair and a small table, a wooden bench, and a painting on the wall.

Premium Room, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(40 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Refrigerator

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Premium Room, 2 Queen Beds, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
1133 Route 414, Waterloo, NY, 13165

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.0 km
  • Waterloo Premium Outlets - 6 min drive - 9.4 km
  • It's A Wonderful Life Museum - 8 min drive - 12.2 km
  • Montezuma National Wildlife Refuge - 10 min drive - 12.6 km
  • Cayuga Lake State Park - 12 min drive - 16.1 km

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Circle K - ‬8 min drive
  • ‪Sauder's - ‬8 min drive
  • ‪Circle K - ‬15 min walk
  • ‪Connie's Diner - ‬8 min drive

About this property

del Lago Resort & Casino

  • Del Lago Resort & Casino features a casino and puts you within a 10-minute drive of Montezuma Winery and National Memorial Day Museum. Guests can grab a bite to eat at one of the 7 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights include 4 bars/lounges, a health club and a 24-hour fitness centre. The comfortable beds and helpful staff get great marks from fellow travellers.

At a glance

Hotel size

    • 205 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2:30 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets stay for free (dogs only)
    • Service animals welcome
    • Pets must be supervised
    • Off-lead area available

Internet

    • Free WiFi in rooms

Parking

    • Free covered on-site self-parking
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • 7 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children's menu

What to do

  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Sports book

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Communal living room
  • 24-hour fitness centre
  • Casino
  • Full-service spa
  • 66 casino gaming tables
  • 1700 casino slot machines
  • 2 casino VIP rooms
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Bourbon & Brew – This sports bar serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Portico By Fabio Viviani – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Centrifico – On-site bar. Open daily.
Sociale – This café serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Food Court – This restaurant serves lunch, dinner and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 75.0 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 50.00 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve high chair

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Does del Lago Resort & Casino offer free cancellation for a full refund?

Yes, del Lago Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at del Lago Resort & Casino?

Yes, dogs stay free. Dog exercise areas are available.

Is parking offered on site at del Lago Resort & Casino?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at del Lago Resort & Casino?

Check-in start time: 4:00 PM; check-in end time: 2:30 AM. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at del Lago Resort & Casino?

Yes, there's a casino, featuring 1700 slot machines and 66 gaming tables. Bookmaker is offered.

What is there to do at del Lago Resort & Casino and nearby?

Del Lago Resort & Casino has 4 bars and a casino, as well as a spa and a 24-hour fitness centre.

Are there restaurants at or near del Lago Resort & Casino?

Yes, there are 7 on-site restaurants.

What's the area around del Lago Resort & Casino like?

Del Lago Resort & Casino is located a short 1-minute walk from del Lago Resort & Casino.

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Reviews

del Lago Resort & Casino Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Food at the on-site restaurants was consistently excellent with many guests praising the quality and service. (105 reviews)
  • Breakfast at Sociale was delicious and the service was excellent. (22 reviews)
  • The property offers ample parking spaces, including a parking garage and well-lit lots with security patrols. (20 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Casino
Bed
Restaurant
Food
Shower
Bathroom
Spa
Amenities

Reviews

Verified review

10/10 Exceptional

Highly recommend this resort great location and comfortable accommodations
Verified review

10/10 Exceptional

Enjoyed our stay and had a great time in the casino. Great room and the amenities on property were also great.
Verified review

10/10 Exceptional

This is a very nice place. The only thing missing is a nice pool and hot tub.
Verified review

10/10 Exceptional

Great location. Lots to do! Restaurants are top notch!
Verified review

10/10 Exceptional

Wife and I love this casino, always clean and staff is friendly.
Verified review

8/10 Very good

Staffs were friendly and room was clean .. just needed to stock more amenities (toilet paper, hangers, towels etc.)
Verified review

10/10 Exceptional

The rooms are very clean and modern. The beds were very comfortable and the casino being attached is wonderful.
Verified review

10/10 Exceptional

Really enjoyed my time. The staff was especially present and helpful.
Verified review

10/10 Exceptional

A beautiful hotel. Had a lovely dinner and drinks at Churchill's.
Verified review

10/10 Exceptional

We had a great stay overall. I thought it was a good value for the money. My only complaint would be that the coffee and bakery items in the cafe were not good. The restaurant had good food though.
Verified review

8/10 Very good

Clean hotel and was a great place to stay for a concert we went to in and the finger Lakes area
Verified review

10/10 Exceptional

It was a great room for a great price!
Verified review

10/10 Exceptional

Place is clean everywhere. Grounds crew is doing a great job . Inside staff were very helpful with quick check in and check out. Room attendants/ housekeeping do a great job and are very professional. We have stayed there several times and plan on going back again.
Verified review

10/10 Exceptional

Spacious room, friendly staff. Internet was a bit slow
Verified review

10/10 Exceptional

Our experience was exceptional from check in to check out. Jasmine at the front desk was very pleasant and went out of her way in making sure we had a great stay. The king suite was roomy and beautiful. The bathroom was huge and perfect for the two of us.
Verified review

8/10 Very good

It was nice! Spa was very nice
Verified review

10/10 Exceptional

Air conditioning, Clean room, Breakfast was good in the restaurant off the lobby
Verified review

10/10 Exceptional

Very pleased with how well kept the whole resort is and the staff were pleasant. Will stay again if I travel through the area.
Verified review

10/10 Exceptional

Very nice property, nice clean room
Verified review

10/10 Exceptional

rooms were immaculate Beautiful shower with amenities Comfortable beds and a very reasonable price Have stayed there before and will stay there again
Verified review

10/10 Exceptional

Rooms are clean. Security was great. Centrally located for our needs.
Verified review

10/10 Exceptional

The staff was great. The room was huge and the bed with it's many pillows was very comfortable. The price was amazing considering the amenities. The casino was nice although the decor was a little dark and formal for me. I would absolutely stay here again.
Verified review

10/10 Exceptional

We enjoyed our stay! Everything was clean and nice.
Verified review

10/10 Exceptional

Amazing stay, very clean, staff was helpful and polite. Poker deal was super fun and nice
Verified review

10/10 Exceptional

The restaurant has great food and good menu choices. All of the staff seemed very nice and helpful.