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1 room, 2 adults

Four Points by Sheraton Auckland

4-star4 stars
Great for familiesThis property has good facilities for families.
396 Queen Street, Auckland, Auckland, 1010, New Zealand

4-star hotel with restaurant, near Sky Tower
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
  • The room was bright with plenty windows shedding light through. The bed was comfy. Very…Dec. 12, 2019
  • Nice and clean friendly staff great selection of moviesOct. 16, 2019

Four Points by Sheraton Auckland

from A$239
  • Superior Room
  • Superior Room, 2 Double Beds
  • Superior Room, 1 King Bed, City View
  • Room, 1 King Bed, Corner
  • Deluxe Room, 2 Queen Beds
  • Room, 1 King Bed, View, Corner
  • Studio, 1 King Bed, Balcony, City View
  • Suite, 1 Bedroom, View
  • Suite, 2 Bedrooms, View, Tower
  • Superior Room, 1 King Bed, View, Tower

What’s around Four Points by Sheraton Auckland

Top spots nearby

Recommended by this property

  • Sky Tower (6-minute walk)
  • University of Auckland (7-minute walk)
  • Auckland Domain (12-minute walk)
  • Spark Arena (14-minute walk)
  • Auckland War Memorial Museum (14-minute walk)
  • Mt. Eden (25-minute walk)
  • Harbour Bridge (27-minute walk)
  • Eden Park (28-minute walk)
  • Auckland Zoo (39-minute walk)
  • Kelly Tarlton's Underwater World (4.9 km)

Getting around

  • Auckland (AKL-Auckland Intl.) - 27 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland Mt Eden Station - 23 min walk
  • Auckland Grafton Station - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 255 rooms
  • This hotel is arranged over 20 floors


  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out
The check-in location differs from the property location. To check in, go to 110 Mayoral Drive

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
Working away
  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Year Built – 1987
  • Lift
  • Safe-deposit box at front desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • French
  • German

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Queen's Head Bar & Eatery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Four Points by Sheraton Auckland’s small print

Also known as

  • Four Points Sheraton Auckland Hotel
  • Four Points Sheraton Auckland
  • Four Points By Sheraton Auckland New Zealand
  • Four Points by Sheraton Auckland Hotel
  • Four Points by Sheraton Auckland Auckland
  • Four Points by Sheraton Auckland Hotel Auckland


Only registered guests are allowed in the guestrooms.

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Valet parking costs NZD 50 per night

Buffet breakfast is offered for an extra charge of NZD 34 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 327 reviews

Exceptional 10.0
All the creature comforts
Professional service, great room with all the creature comforts and yummy room service. Thank you
Linda, au1 night trip
Exceptional 10.0
Great stay in Auckland
Staff were the best - very attentive and willing to help with just about anything. Great food in the restaurant. Easy walking distance to town center and ferry station.
Thomas, au2 night romance trip
Fair 4.0
Husband's 70th Birthday
Very difficult to gain access from side entrance and not very clear on where to check in. The Manager was rude and the customer service person checking us in gave us no information about where to go for breakfast or what we were to expect from the hotel. The balcony was non accessible due to unfinished works which we were also not told about. However the manager Paolo I think his name was on checkout was really helpful and resolved the issues we had. The breakfast was one of the best we have had in our travels. The area was good for food options. If not for the checkin process and the staff on the first night it would have been a superb stay.
Madeleine, au1 night romance trip

Four Points by Sheraton Auckland

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