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Rethymno Palace

5.0 star property
Rethymno beachfront hotel with 2 restaurants, spa

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Rethymno Palace, where the Cretan sun shines bright, offers a tranquil retreat with two restaurants serving Mediterranean cuisine and a spa to treat your senses. Enjoy beach volleyball on the private beach or unwind by the poolside bar; take advantage of free in-room WiFi and activities like boat tours.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Sauna
  • Beach towels
  • Seasonal outdoor pool
  • Children's pool
  • Beach bar
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Fridge
  • Private bathroom
  • Television
The current price is AU$231
includes taxes & fees
2 June - 3 June

Why we love this property

Sandy beach getaway
Beach adventures abound at this hotel. Dive into boat tours, beach volleyball, or grab a refreshing drink at the beach bar.
Foodie paradise
Mediterranean cuisine awaits at 2 restaurants, paired with a casual cafe and 2 bars. This hotel serves up buffet breakfast to kickstart the day.
Poolside perfection
This luxury hotel boasts a seasonal outdoor pool and a children's pool. Holidaymakers can enjoy refreshing drinks from the convenient poolside bar.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Twin Room, Mountain View

Twin Room, Mountain View | View from room

Twin Room, Mountain View

  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room, Pool View

Twin Room, Pool View

Twin Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • Sea view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room (Open Plan)

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Family Room (Open Plan)

  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, Sea View (Panoramic)

Deluxe Suite, Sea View (Panoramic)

Deluxe Suite, Sea View (Panoramic)

  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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Aerial view
Grecotel Creta Palace
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  • Spa
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8.8 out of 10, Excellent, 122 reviews
The price is AU$269
includes taxes & fees
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About the area

Map
Adelianos Kampos, Rethymno, Crete Island, 71400

What's nearby

  • Platanes Beach - 2 min walk - 0.2 km
  • Rethimno Kart - 10 min walk - 0.9 km
  • Rimondi Fountain - 10 min drive - 10.3 km
  • Fortezza Castle - 10 min drive - 10.3 km
  • University of Crete - 11 min drive - 13.7 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 69 min drive
  • Chania (CHQ-Ioannis Daskalogiannis) - 81 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Γρηγόρης μικρογεύματα - ‬12 min walk
  • ‪Paraplous - ‬20 min walk
  • ‪Yolo Coffee Bar - ‬15 min walk
  • ‪Pagona's Place - ‬3 min drive
  • ‪Taverna Stratos - ‬3 min drive

About this property

Rethymno Palace

At Rethymno Palace, you'll be within a 10-minute drive of St. Anthony Gorge and Municipal Garden. Guests can visit the spa to be pampered with Swedish massages, facials or body scrubs, and Dining Room Nafsika, one of 2 restaurants, serves Mediterranean cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a beach bar and a fitness centre.

All-inclusive

All-inclusive room rates at Rethymno Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 229 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: noon
    • Express check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property enforces a strict dress code in the restaurant.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle within 75 kilometres*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Local/corner shop

What to do

  • On the beach
  • Beach volleyball
  • Scooter/moped hire
  • Boat tours
  • Pool table
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Motor boating nearby
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Bike hire
  • Beach towels

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include Swedish massages, Thai massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Dining Room Nafsika – This buffet restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Erotokritos – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle service is offered for an extra charge of EUR 95 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge
  • Safes in guest rooms can be used for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • The seasonal pool is open from April to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 18230342

Also known as

Rethymno Palace Hotel

Rethymno Palace Hotel

Rethymno Palace Rethymno

Rethymno Palace Hotel Rethymno

Frequently asked questions

Does Rethymno Palace offer free cancellation for a full refund?

Yes, Rethymno Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Rethymno Palace?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Rethymno Palace?

Sorry, pets aren't allowed.

Is parking offered on site at Rethymno Palace?

Yes, there's free self parking.

Is an airport shuttle service offered by Rethymno Palace?

Yes, an airport shuttle is available. The charge is EUR 95 per vehicle one-way.

What are the check-in and check-out times at Rethymno Palace?

Check-in start time: 2 PM; check-in end time: noon. Check-out time is 11 AM. Express check-in is available.

What is there to do at Rethymno Palace and nearby?

Have fun with on-site activities such as volleyball and boat tours. Additional recreation nearby includes hunting. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. Rethymno Palace also has a sauna and a Turkish bath, as well as an arcade and a garden.

Are there restaurants at or near Rethymno Palace?

Yes, there are 2 on-site restaurants, featuring Mediterranean cuisine.

Does Rethymno Palace have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Rethymno Palace like?

Rethymno Palace is a short 5-minute walk from Platanes Beach and 8 minutes' walk from Rethimno Kart.

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Reviews

Rethymno Palace Reviews

8.4

Very good

9.2

Cleanliness

7.6

Location

8.4

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The property's beach location offers a lovely view and a pebble beach area. (4 reviews)
  • The pool area was clean and nice, offering a lovely view. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Beach
Food
Room
Location
Breakfast

Reviews

Verified

8/10 Very good

Great location, great faciaities staff was friendly and helpful. Location was ideal with the hotel having both beach and pool, beach is pebble so some may not like that. Highly recommend this place. Only warning is price does not include 15 E per day tax which would be nice if this was included in payment instead of asked for at the end of the stay/
Arthur, 4-night trip
Verified

10/10 Exceptional

Great place and value for money.
Maria, 5-night trip
Verified

10/10 Exceptional

Lovely hotel and a great base to get to other areas of the island. We had a double room upgrade to a sea view which was nice
Lee, 2-night trip
Verified

10/10 Exceptional

Perfect
Marie, 3-night trip
Verified

8/10 Very good

The employees of the front desk need to have more knowledge to guide better the tourist
Eranuhe, 5-night trip
Verified

10/10 Exceptional

Beautiful Hotel right on the beach. Air Con in first room did not work, they immediately tried to fix and after day 2 with still not Air con, they moved us to a different room.
Derek, 6-night trip
Verified

10/10 Exceptional

Great stay if you prefer outside the main town.

Generally, my stay was great—starting with my room (#400), which I highly recommend if you don’t mind having two single beds. The view is great (pool and ocean view). As always, there is one minor “problem” if we are picky. At one point I asked one if the younger server-helpers whether there was water available (because I asked after the breakfast buffet closed). Instead of going to check, he told me to go and check. The one server, Evaggelia, was fantastic!
3-night trip
Verified

6/10 Good

Blocked drains that smell constantly on your balcony. Drilling at 6.55 am. Sea view rooms are not side view rooms. Hotel has no sea view rooms. Miwadi for breakfast replacing fresh juice. Food ok but disappointing choice apart from breakfast. V clean nice pool area, beach has a lovely view but dont try swimming with out protective shoes. 4 star premises. Could be better with attention to details. Cant blame the general staff they are v nice.
john, 6-night trip
Verified

8/10 Very good

Schönes Hotel direkt am Strand - toller Pool. Angenehme Zimmer - groß und sauber. Der Service im Restaurant nicht immer freundlich. Essen landestypisch; Auswahl OK.Sehr freundlicher Service an der Rezeption.
Nils, 7-night trip
Verified

8/10 Very good

Värt vartenda öre!!!

Mysigt hotell med fin utsikt (om man har utsikt mot poolen + havet som oss). Vi bokade All-inclusive vilket var mycket bra. Dem har varierande mat från lunch till middag dessutom inte samma samma lunch varje dag. Bra variation! Dem har sin egna Beach Bar/Taverna som är precis vid stranden/havet. Vi är i helhet extremt nöjda med detta boende. Värt vartenda öre!
Poolutsikt
Beach Bar/Taverna
Restaurangen för alla All-inklusive måltider
Stranden med hotellets solbäddar
6-night trip
Verified

10/10 Exceptional

Nach dem Wechsel in ein anderes 5*Hotel ist die Qualität des Rethymno Palace noch deutlicher geworden. Sehr schöne, saubere und gepflegte Anlage. Sehr strukturiert die Arbeitsweise des erfahrenen Personals. Nicht nur Aushilfen oder Schüler:innen beschäftigt, sondern auch motivierte ältere Mitarbeiter. Sicherheitspersonal vorhanden. Wir empfanden es als ruhiges Hotel. Zwei mal die Woche kretischer Abend. Wir empfehlen es auf jeden Fall.
I., 5-night trip
Verified

8/10 Very good

Hotel war sehr gut, Räumlichkeiten waren sauber sowie ein schönes Zimmer . Der Transfer war nicht wie angegeben Inklusiv, mussten 120 Euro 1 weg Taxi bezahlen. Rezeption fühlte sich nicht verpflichtet aufzukommen für dieses Problem. Schade :(
sandro, 7-night trip
Verified

6/10 Good

For mye fokus på all inklusive gjester, om man ikke har det selv. Går litt utover service på steder hvor det ikke er all inklusive gjester. Kamp om solsenger både rundt basseng og på strand. Ikke nok solsenger. Rent og fine rom, men litt små. Fine bad.
Vidar, 7-night trip
Verified

8/10 Very good

Piscina e spiaggia comode. Ristorante con molte offerte e self service. Purtroppo le camere con richiesta di tre letti hanno un divano durissimo con lenzuolo appena appoggiato, improponibile.
Carla Maria, 7-night trip
Verified

6/10 Good

Hotel propre dans l ensemble mais equipements et decoration vieiillote. Coffre fort payant, climatisation vieille et longue au fonctionnement. Une seule par carte par chambre, petit dejeuner moyen. Prestation correcte mais n equivaut pas a celle d un 5 etoiles.
Atar, 3-night trip
Verified

2/10 Poor

Kein 5-Sterne-Service

Wir haben ein Open Plan Sea View für 2 Personen gebucht und beim Check-in ein solches Zimmer in der obersten Etage bekommen. Es war etwa so groß wie bei der Buchung angegeben und hatte einen wunderschönen Meerblick. Allerdings war es bei Ankunft nicht klimatisiert und ca. 30 Grad heiß. Trotz Einschalten der Klimaanlage auf höchster Stufe und dem Versuch bei laufender Klimaanlage zu schlafen, wurde es nicht „kälter“ als 28 Grad. Nach einer schlaflosen Nacht baten wir um ein anderes Zimmer, z. Bsp. 1 Etage tiefer. Wir wurden aber mehrfach abgewiesen ober bekamen Zimmer einer schlechteren (bzw. günstigeren) Kategorie ohne finanziellen Ausgleich angeboten. Erst bei unserer 5. Beschwerde und nach 2 heißen Nächten bekamen wir 1 Zimmer 1 Etage tiefer, welches bereits offensichtlich mindestens 1 Tag frei war. Aber auch hier war die Klimaanlage offensichtlich zentral in ihrer Leistung gedrosselt und eine Kühlung unter ca. 26 Grad Raumtemperatur war selbst bei 24 Stunden eingeschalteter Klimaanlage nicht möglich. Bei unserer Buchung über Expedia hatten wir einen Late-check-out von 2 Stunden mitgebucht. Dieser wurde uns von der Rezeption verweigert und erst nachdem wir bei Expedia angerufen haben und diese mit dem Hotel telefoniert haben, wurde er uns gewährt. Fazit: Ein eigentlich schönes Hotel, aber unfreundliche und respektlose Mitarbeiter an der Rezeption, bei denen man wie ein Bittsteller abgewimmelt wird, wenn man das möchte, wofür man beim Check-in bezahlt hat.
13-night trip
Verified

10/10 Exceptional

Hotel was spotless and the staff were very friendly. Lovely location on the beach. Overall I couldn’t fault it.
Peter Jason, 7-night trip
Verified

10/10 Exceptional

Amazing food
Sabrina, 6-night trip
Verified

10/10 Exceptional

Très bel établissement soigné et confortable. Beaucoup d'espace ce qui permet de ne pas avoir l'impression que nous sommes collés aux autres. Le bémol : l'accès à la partie détente (massage, sauna) qui est payant et relativement coûteux au regard du reste.
GLORIA, 7-night trip
Verified

8/10 Very good

La vue sur la mer, les chambres refaites sont des points positifs de l hôtel.
Dorothée Marie, 7-night trip
Verified

4/10 Fair

Disappointing

Beach area did not match the photo it was rough and full of stones very difficult to actually get in the sea without hurting yourself, staff did not ask how our stay was and they charged us for an extra card for our room. The food was not 5 star standard looked like it was going stale. 3 star hotel at best.
jessie, 2-night trip
Verified

6/10 Good

Das Hotel ist insgesamt schön das Essen ist abwechslungsreich und schmeckt gut. Personal sehr freundlich und aufmerksam! Auf Grund von Covid 19 sind die Zimmer nur jeden zweiten Tag gereinigt worden, was uns erstaunt hat und kein Sinn macht. 5 Sterne sind nicht angebracht, gutes 4 Sterne kann man sagen. Am Pool wurde schon morgen früh die Liegen mit Badetücher besetzt! Sehr ärgerlich! Der Dress Code wurde überhaupt nicht eingehalten und auch nicht hingewiesen. yvonne und Claudio
Yvonne, 7-night trip
Verified

10/10 Exceptional

Dream getaway

Amazing location!!! On the beach, close to downtown, ready to go.
Paul, 4-night trip
Verified

10/10 Exceptional

Hello the personnelle. Needs more training not highly qualified for the treatment they provide They are nice persons polite etc But do not meet the expertise. The rooms should meet more spa standards Like the hotels presentations are very impressive
Eranuhe, 4-night trip
Verified

2/10 Poor

Le pire des hotels. Demie pension ......ne prenez pas cest une blague, nous avons mange dehors tous les jours..... 1 seule clef de chambre pour 4...... Personnel de reception insolent et agressif...... Je fréquente les gotels 5 étoilés minimum 4 a 5 fois par an, celui ci est le premier hotel dont le staff de la reception est aussi irrespectueux et limite insultant, en appelenat la reception pour indiquer que le coffre ne fermait pas le réceptionnistes ma carement raccroché au nez, et a complètement nié lorseqie je suis descendu les voir, la responsable a dit quelle regarderai les enregistrements caméra mais biensure aucune nouvelle. Personnel de la bputique adorables ainsi que les 2 restaurants, mais lhotel est hyper mal géré, le menage na pas zte fait un jour et on nous simplement explique que la femme de menage aetait absente. le directeur n'est sorti nous parler qu'une fois il a pensé qu'il y avait un souci de paiement avec hotel.com et expedia mais ne sest jamais montre lorseque son réceptionniste ma raccroché au nez! Il ne la même pas mentionné. Vraiment dommage que ca soit limage de la grece que l'on a gardé, cest un pays qui a tellemebt besoin de tourisme, mais les gens comme le staff de cet hotel s'en fichent car ils ont un travail! Et ne pensent pas a ceux qui n'en ont pas. Cest clairement le pire des hotels 5 etoiles que jai vu de ma vie, fuyez .....
YASMINE, 4-night trip