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La Palmeraie Hôtel & Spa

Photo gallery for La Palmeraie Hôtel & Spa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Premium bedding, blackout curtains, free WiFi, bed sheets

Overview of La Palmeraie Hôtel & Spa

La Palmeraie Hôtel & Spa

3.5 star property
3.5-star hotel in Tozeur with outdoor pool and indoor pool

6.6/10 Good

21 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
Zone Touristique, Tozeur, 2200

Room options

About this area

Getting around

  • Tozeur (TOE-Nefta) - 11 min drive

Restaurants

  • Café Eljerid - 4 min walk
  • Tozeur - 11 min walk
  • Aquarium Restaurant Pizzeria - 12 min walk
  • Café Elkhalil - 13 min walk
  • Cafe Tozeriana - 14 min walk

About this property

La Palmeraie Hôtel & Spa

A great choice for a stay in Tozeur, La Palmeraie Hôtel & Spa is just 2.4 mi (3.9 km) from the airport. You can indulge in massages or body treatments, and international cuisine is served at Les Jasmins, which is open for breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include an indoor pool, an outdoor pool, and a bar/lounge.

Languages

English, French, German, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 105 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 11:00 PM - midnight
  • Express check-in available
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Italian
  • Russian

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

Les Jasmins - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.93 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

State tax ID - 1602883C

Property registration number B1921172019

Also known as

Palmeraie Hôtel Tozeur
Palmeraie Tozeur

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at La Palmeraie Hôtel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at La Palmeraie Hôtel & Spa?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at La Palmeraie Hôtel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at La Palmeraie Hôtel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at La Palmeraie Hôtel & Spa?
You can check in from 11:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability). Express check-in is available.
What is there to do at La Palmeraie Hôtel & Spa and nearby?
La Palmeraie Hôtel & Spa has an outdoor pool and a sauna, as well as a Turkish bath and a garden.
Are there restaurants at or near La Palmeraie Hôtel & Spa?
Yes, Les Jasmins offers international cuisine. Nearby restaurants include café Eljerid (4-min walk), Tozeur (11-min walk), and Aquarium Restaurant Pizzeria (12-min walk).
Does La Palmeraie Hôtel & Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around La Palmeraie Hôtel & Spa like?
La Palmeraie Hôtel & Spa is a short 2-minute walk from Dar Chrait Museum and 14 minutes' walk from Belvedere Rocks.

Overall score and ratings

6.6

Good

7.8/10

Cleanliness

7.5/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

4.5/10

Eco-friendliness

4/10 Fair

No hot water in the whole hotel Not clean
alibi, 1-night trip
Verified Expedia guest review

6/10 Good

In need of improvement
When built this hotel would have been great but a lack of maintenance has left it looking very tired.
Robert, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Sami, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Sami, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff and educated cats
I'm very satisfied with the hotel staff and the well educated cats in this hotel. Spacious and clean room, good massage and swimming pool.
KAM HIN, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel did not have heat anywhere, including my room, where I estimate it was cozy 38 degees Fahrenheit at dawn. When I asked about heat, I was told it is off because winter has not started yet. Not all hotels in Tunisia are so callous about their guests. I have had a number of great hotel experiences during my travels here. Only two have been miserable, including this one, and for the same reason. What makes the lack of heat particularly annoying is that the hotel does.not disclose it on their description.
Bob, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Indoor pool the only redeeming feature
Very poor breakfast, no internet in room, hopeless TV, but lovely indoor pool
William, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

A reasonable hotel if available at budget price
Very large hotel (almost empty when we stayed in January). Large rooms, great indoor (and outdoor) pool, only local TV stations, and no internet in room (only in common areas), breakfast rather poor (boiled egg, bottled juice, poor coffee, pastries)
William, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

UNE HONTE !!!!!!!
La façade de l’hôtel, magnifique. Par contre l’intérieur et les extérieurs… l’intérieur mériterait un coup de rafraîchissement ! De plus , la piscine mériterais d’être nettoyée et remise à jour. Tout le tour de la piscine ce démonte. La « pelouse » est pleine d’insecte qui nous bouffe. Les transats date des années 80 !!! Maintenant parlons de la chambre, une télé des années 80, pas d’eau chaude dans la douche, très très très mauvaise odeur des toilettes, aucun signe d’accueil dans la chambre ! 1 seul verre alors que nous sommes 2. Baignoire salle. Et le petit-déjeuner ??? UNE HONTE !!!!!!! Nous avons appeler la réception le soir pour un room service , aucune réponse !!!! J’ai du me déplacer. Bref à faire !!!!!!!!
Chloe, 1-night trip
Verified Hotels.com guest review