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1 room, 2 adults
Motel

Haven Inn & Suites Downtown Houston

2.5-star2.5 stars
5004 North Freeway, Houston, TX, 77022, United States of America

Houston motel in city center
  • Free full breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The only thing a little dissapointing was that the advertising said that this hotel was '…Nov. 1, 2019
  • Just one step up from basic. Relatively new so in reasonable condition. Breakfast was…Oct. 3, 2018

Haven Inn & Suites Downtown Houston

from A$100
  • Room, 1 King Bed, Refrigerator & Microwave
  • Room, 1 King Bed, Smoking, Refrigerator & Microwave
  • Room, 2 Queen Beds, Refrigerator & Microwave
  • Room, 2 Queen Beds, Smoking, Refrigerator & Microwave
  • Room, 1 King Bed, Accessible, Refrigerator & Microwave
  • Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
  • 2 King Beds, Room, Refrigerator & Microwave

What’s around Haven Inn & Suites Downtown Houston

Landmarks

  • In North Houston
  • Downtown Aquarium - 7.2 mi / 11.6 km
  • Minute Maid Park - 7.5 mi / 12.1 km
  • Discovery Green - 7.7 mi / 12.5 km
  • George R. Brown Convention Center - 8 mi / 12.9 km
  • Toyota Center - 9.1 mi / 14.6 km
  • University of Houston - Downtown - 6.9 mi / 11.1 km
  • Hobby Center for Performing Arts - 7.1 mi / 11.5 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 18 min drive
  • Houston William Hobby Airport (HOU) - 21 min drive
  • Houston, TX (EFD-Ellington Field) - 31 min drive
  • Houston Station - 9 min drive
  • Northline Transit Center/HCC Station - 22 min walk

At a glance

Key facts

Size

  • 42 rooms

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the motel

Food and drink
  • Free full breakfast daily
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Year Built – 2017
  • Designated smoking areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Roll-in shower
Languages Spoken
  • English
  • Hindi

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping

Haven Inn & Suites Downtown Houston’s small print

Also known as

  • Haven Inn Downtown Houston
  • Haven Downtown Houston
  • Haven & Suites Houston Houston
  • Haven Inn & Suites Downtown Houston Motel
  • Haven Inn & Suites Downtown Houston Houston
  • Haven Inn & Suites Downtown Houston Motel Houston

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.

Contactless check-out is available.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Haven Inn & Suites Downtown Houston

  • Does Haven Inn & Suites Downtown Houston offer free cancellation for a full refund?
    Yes, Haven Inn & Suites Downtown Houston does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Haven Inn & Suites Downtown Houston?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Haven Inn & Suites Downtown Houston?
    Yes, there's free self parking.
  • Are pets allowed at Haven Inn & Suites Downtown Houston?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Haven Inn & Suites Downtown Houston?
    You can check in from 2:00 PM - 11:30 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Haven Inn & Suites Downtown Houston?
    Yes. Nearby restaurants include Chacho's (10-min walk), Whataburger (13-min walk), and Tostada Regia (2 mi).

Recent reviews

Superb 9.0 From 635 reviews

Good 6.0
Decent hotel in an ordinary neighborhood
The hotel looks to be fairly new and reflects modern hotel room thinking. The actual layout is pretty much like all hotels within this price range, but being new is quite clean. The surrounding neighborhood is questionable at best. It looks somewhat rundown and even driving to nearby areas to access nearby restaurants proved to be no better. If you’re staying as part of a trip I’d recommend it. But as a vacation spot I wouldn’t. There’s simply nothing in the area to see.and finally I-45 is noisy every hour of the day.
Paul, us1 night business trip
Exceptional 10.0
Super friendly staff, David was very helpful and welcoming at the check in. Very clean room with tons of amenities, including even shaving kit (razor and cream) and dental kit(toothpaste and the toothbrush)!!! A little bit noisy due to the proximity to the highway, but not critical. Other than that, amazing hotel!
Ivan, us1 night business trip
Exceptional 10.0
Love to come again
Very good location with. Easy access to go in and out friendly staff good clean breakfast area
Deepak, us1 night family trip
Exceptional 10.0
Great value
The room was clean and comfortable. Great blackout curtains. A little noisy from the freeway traffic but it was tolerable. The check in was quick and easy. Conntenental breakfast was nice with eggs, sausage and waffles in addition to the normal cereal and toast. Houston traffic is insane but the hotel was only 15 minutes from downtown so it was very convenient. Great hotel for the price!!!
Jamie, us1 night trip
Very good 8.0
Mixed feelings
The staff (David) was very friendly. He took great care of us upon check in. The area was well lit up We only had two towels with four of us and it was two late to ask. The lighting in our room wasn’t very bright. Outside you could have got a contact high from what was being smoked
Diane, us1 night family trip
Exceptional 10.0
You have to stay here
At first this was not my first choice. After reading the comments and how impressed people were, I decided to stay here. I was totally impressed. The hotel is super clean and nice. It looks like it’s brand new. The room was spacious, it even had a sofa to watch tv. The room had hardwood floor, not carpet, which made it look way cleaner. They cleaned my room everyday of my stay, I stayed three nights. They mopped the whole room, I was definitely impressed. They even provide toothbrushes and toothpaste. Breakfast was simple but okay. I definitely enjoyed my stay here, it’s so easy to find, right next to the freeway. There are a couple of stores close by if you need to buy stuff. I loved this place. If I go back to Houston I will definitely stay here again. There were three rooms downstairs that were being worked on, they were actually doing the floors. The guys got there super early and made a bit noise but it wasn’t a big deal. You definitely need to say here, the price is decent but the place is magnificent.
Oscar, us3 night trip
Exceptional 10.0
Attention to detail makes it great!
During a recent business trip to NW Houston, I stayed at the Haven for nearly 2 weeks. I chose it because of the favorable reviews, and I was not disappointed! The management pays close attention to the little details that make the difference. First, the whole area is safe and well-located. With that said, the manager and night manager watch the parking lot from their office window. Several nights I arrived back late, even after midnight, and I noticed the manager keeping an eye on who came and went. Second, the rooms are clean and comfortable. While I was there, the manager was updating all the rooms with new flooring. My room had not yet been done, and didn’t look that bad; but, the owners keep up the property very well. As for cleaning, my room was made up fresh every morning, including more coffee, fresh towels, and fresh soap. Third, the hotel staff is very friendly and accommodating. The Haven offers a very clean, well-appointed room in a safe, easily accessible location. Highly recommended!! I’ll definitely return there when I return to NW Houston.
Larry, us3 night business trip
Poor 2.0
Worst stay
Worst stay ever, when I checked in they told le to wait about 20 minutes to have the room ready ao after the 20 minutes I decided to go and check the room and it wasn’t ready yet so another hour passed and my mother went and check and had to help the ladies to clean the room because it wasn’t ready again and My child were waiting in the car 15 months and 2 months old!!! So we finally walked in and there was no water, at around 3 am power got disconnected and it came back at 6, but that time the room was freezing very bad! And even when power came back the ac units they have they don’t really work it blows cold Air, Customer service at front desk is very bad, they don’t solve anything I asked them for my money back and they said I had to contact hotels.com I really think I should be refunded (520) 392 2211 Gabriel
Jose g, us1 night family trip
Exceptional 10.0
Will return!
Very clean. Love they provided toothpaste n brush kit and also shaving kit.
Macario, us1 night trip with friends
Exceptional 10.0
Stayed at Crystal next door first night and second night here, management was way nicer let us check out late with breakfast included and coffee and juice all day. Crystal had a better shower but other than that this place and management are really nice, thanks
Jason, us1 night trip

Haven Inn & Suites Downtown Houston