NH Collection Santiago Casacostanera

3.5 star property
Pet-friendly hotel with 24-hour fitness, connected to a shopping centre, near Casacostanera
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NH Collection Santiago Casacostanera

Photo gallery for NH Collection Santiago Casacostanera

1 bedroom, in-room safe, desk, blackout curtains
Daily continental breakfast for a fee
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Fitness facility

Overview of NH Collection Santiago Casacostanera

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Airport transfer
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • 3 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

Superior Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Superior Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Vitacura
  • Costanera Center - 30 min walk
  • Parque Arauco Mall - 4 min drive
  • Medical Center Hospital Worker - 7 min drive
  • Plaza de Armas - 7 min drive
  • San Cristobal Hill - 14 min drive
  • Palacio de la Moneda - 9 min drive
  • Julio Martinez Pradanos National Stadium - 11 min drive
  • Estadio Monumental David Arellano - 15 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive
  • Santiago Central Station - 30 min drive
  • Airport shuttle (surcharge)


  • Millefleur Café Bistró - 2 min walk
  • Dondoh - 1 min walk
  • La Mar - 4 min walk
  • Rubaiyat - 3 min walk
  • Terraza Hotel Noi - Vitacura - 4 min walk

About this property

NH Collection Santiago Casacostanera

NH Collection Santiago Casacostanera puts you within a 10-minute drive of Costanera Center and offers an airport shuttle (available 24 hours) for USD 50 per vehicle. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and wired Internet are added perks.


English, Portuguese, Spanish

At a glance

Hotel size

  • 84 rooms


  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets allowed (dogs and cats only, 2 total, up to 55 lb per pet)*
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10 AM
  • Room service (limited hours)
  • Water dispenser

What to do

  • Shopping

Working away

  • 3 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire
  • Bike storage


  • 24-hour fitness centre
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Dressing gowns

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters


  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 15 to 36 for adults and USD 18 to 30 for children
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle

Children & extra beds

  • Airport shuttle service for children up to age 10 costs USD 0


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per stay


Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago

Frequently asked questions

Does NH Collection Santiago Casacostanera offer free cancellation for a full refund?
Yes, NH Collection Santiago Casacostanera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Santiago Casacostanera?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lb per pet. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees.
Is an airport shuttle service offered by NH Collection Santiago Casacostanera?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle.
What are the check-in and check-out times at NH Collection Santiago Casacostanera?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at NH Collection Santiago Casacostanera and nearby?
Have fun during the warmer months with activities such as cycling. NH Collection Santiago Casacostanera also has a 24-hour fitness centre.
What's the area around NH Collection Santiago Casacostanera like?
NH Collection Santiago Casacostanera is a short 6-minute walk from Bicentennial Park and 18 minutes' walk from Santiago Metropolitan Park.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

Martin, 2-night trip
Verified guest review

10/10 Exceptional

Martina, 5-night trip
Verified guest review

10/10 Exceptional

Bien ubicado al lado del mall. Amplia habitacion, cama super comoda al igual que las almohadas. Acogedora decoración
Karin, 1-night trip with friends
Verified guest review

4/10 Fair

Estadía de una noche
El hotel es cómodo, sin embargo me molesto que el agua de la ducha nunca se calentó como corresponde (solo tibia). El personal fue atento e intento ayudarme pero no lograron solucionar el problema. Aún no me devuelven el depósito de seguridad de la tarjeta
Ignacio, 1-night trip
Verified guest review

4/10 Fair

CAROLINA, 3-night trip
Verified guest review

8/10 Very good

Hotel un poco caro para los servicios ofrecidos.
El hotel es bonito, tiene buena ubicación, las habitaciones son muy cómodas, buena calidad de la cama. EL gimnasio es muy pequeño, cumple con los requerimientos básicos. No tiene restaurant, el desayuno es en un restaurant del mall, desayuno está ok pero nada especial. Ciertamente hay hoteles en Stgo con mucho mejor instalaciones y servicios por este precio. El estacionamiento se debe pagar por separado y es muy caro. Muy lindas vistas hacia el cerro San Cristóbal y la Cepal.
Mary Ann, 1-night trip
Verified guest review

6/10 Good

There was an extremely noisy aerobics class that started from 6-9 AM everyday. I was in the third floor and still it was like been next to the gym. I reported it, they acknowledged it, but couldn’t do much. What a pity!
René, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great location to best side of Santiago! Staff was super pleasant!
Guy, 3-night trip
Verified guest review

8/10 Very good

It is a great hotel in a very good location. Areas for improvement (very easy implementation): 1) a king bed requires a night table on both sides. For a reason I can’t understand, only the left side had one. There is plenty of room for that. 2) please put 2 garbage cans in the bedroom. There was only one in the WC. Upon request we got a second one. The hotel looks quite new, and it is really welcoming.
Gabriel, 2-night business trip
Verified guest review

8/10 Very good

Great location beautiful hotel
Verified Expedia guest review