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Residence Hotel

Photo gallery for Residence Hotel

Luxury Suite, Hot Tub | Minibar, in-room safe, desk, free cots/infant beds
Front of property – evening/night
Deluxe Double Room (3 people) | Minibar, in-room safe, desk, free cots/infant beds
Restaurant
Minibar, in-room safe, desk, free cots/infant beds

Overview of Residence Hotel

Residence Hotel

4.0 star property
4-star hotel in Zagreb with spa and bar/lounge
8.6 out of 10 Fabulous
8.6/10 Fabulous

233 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
The price is AU$146
Price available on 11/6/2023
Map
Avenija Dubrava 70, Zagreb, 10000
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Sauna
  • Steam room
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Zagreb (ZAG) - 29 min drive
  • Zagreb Central Station - 6 min drive
  • Zagreb Sesvetski Kraljevec Station - 12 min drive
  • Sesvete Station - 14 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Pizzeria Verona due - 3 min walk
  • Caffe Bar DC - 9 min walk
  • Restaurant Rustica - 12 min walk
  • Pečenjarnica Rene - 7 min walk
  • Mojito Bar Zagreb - 3 min walk

About this property

Residence Hotel

Residence Hotel offers an airport shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or manicures and pedicures. Other highlights at this upmarket hotel include a bar/lounge, a sauna and a steam room. Fellow travellers say great things about the helpful staff and WiFi.

Languages

Croatian, English, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Recommendations for hotels and renters (Croatia)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 17 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 100 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Shopping

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

Dining

Residence – This bar specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 18 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 20 per vehicle
  • Local area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Recommendations for hotels and renters (Croatia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Residence Hotel Zagreb
Residence Zagreb
Residence Hotel Hotel
Residence Hotel Zagreb
Residence Hotel Hotel Zagreb

Frequently asked questions

Does Residence Hotel offer free cancellation for a full refund?
Yes, Residence Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Residence Hotel?
As of 7 June 2023, prices found for a 1-night stay for 2 adults at Residence Hotel on 11 June 2023 start from AU$146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Residence Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Residence Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Residence Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Residence Hotel?
Yes, an airport shuttle is available. The charge is EUR 20 per vehicle.
What are the check-in and check-out times at Residence Hotel?
You can check in from 2 PM - 11:30 PM. Check-out time is 11:00 AM.
What is there to do at Residence Hotel and nearby?
Residence Hotel has a spa and a steam room.
What's the area around Residence Hotel like?
Residence Hotel is located a short 19-minute walk from Garden Mall Zagreb.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

EXCELLE NT HOTEL FOR FEW DAYS STAY
Room was clean. Nice a d helpful personal at the recepción. Train to city center just few steps away
Zulay, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay in Zagreb.
This hotel is fantastic. The breakfast is delicious! The location is great we walked to the zoo within 20 mins from our hotel. We enjoyed our stay, it is about 1.5 hours on public transport from the airport. Public transport is super cheap in Zagreb 60 mins is only $1.33 per person. The hotel staff were superb!
Kerry, 3-night trip
Verified Hotels.com guest review

2/10 Poor

No air condition and non-existing service
The hotel advertises as VIP access and free bottle of wine, hotel refused any VIP access perks and said they don’t do that. In a week time we’ve stayed the air-con haven’t been fixed, so it is safe to assume that it doesn’t work at all. The room was at 27C degrees when we arrived, which was unbearable. We complained to the person on duty two times within 1 hour gap to fix air con and bing an extra towel as the room was not set for 3 person as booked. After 3 hours none of that was done. When we complained to the new person who came on duty they sorted out the tool in 15-20min and was making excuses, that it never happened before, but we explicitly told them a week ago that zircon wasn’t working in the room on checkout. Also I had a heat stroke a day before, so I was struggling with the hight temperature, but hotel didn’t offer any solution. The bath tub had no glass separator so if so all water goes on the floor. Had no lotion or hair conditioner (like other 4 star hotels) just one shampoo & shower gel on the wall. Blinds don't close and point down to outside, which means anyone can see you showering naked from below The room wasn't deluxe at all, much smaller than in pictures and quite old. The slippers not for an adult feet. The view is to the wall and a roof full of cigarette buds. Noisy neighbourhood at night. The parking was OK, but quite small. The hotel is around 30min by tram from the city centre. At best this is 2 star hotel with non existent service, not 4.
Gintaras, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

No working aircon and no VIP perks
The hotel advertises as VIP access and free bottle of wine. Forget it! After long chat with support finally they gave it, but not worth the effort. The hotel doesn't have air conditioning, even they say they do. We've stayed a week after after specifically I've told them to fix for next guest, but they didn't. It was 23-24C in the room the first time when we stayed, so it was somewhat bearable. The breakfast is OK, but if you go later when it starts all food that supposed to be warm is cold. The bathroom was quite spacious, but just one shampoo & shower gel bottle attached to the wall, no lotion, no hair conditioner and etc. The room wasn't deluxe at all, much smaller than in pictures and quite old. The slippers were so small that you can't actually use them. No bottled water in the room, only mini bar. The view is basically to the wall that is light up at night. Quote noisy neighbourhood, even on the quiet side. The parking was sufficient, but quite small lot so quite difficult to park in. The hotel is around 30min by tram from the city centre. At best this is 2 star hotel with the service provided, not 4.
Gintaras, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Gym was closed during my stay
Ales, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place . Nice location
Verified Expedia guest review

8/10 Very good

Fata, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I used this as base to attend a Dinamo Zagreb football match as the hotel was just 30 minutes walk away. Another 30 minutes beyond that was the town centre which worked great as I was able to have a walk around the Cathedral before heading to the game. Staff were very helpful and hotel was cool.
Mark, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Expedia guest review

10/10 Exceptional

the best
Yirixey, 1-night trip
Verified Expedia guest review