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All properties in Willemstad, Curacao
1 room, 2 adults

ACOYA Curacao Resort, Villas & Spa

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
Dr. Hugenholtzweg Z/N, Willemstad, Curacao

4-star hotel with 3 restaurants, near Mambo Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Nice resort, WiFi was generally good, pool area is good. We had a family room and it was…Feb. 24, 2019
  • first three days was not good everyone got sick I was the worse.BUT THANKS TO…Mar. 4, 2020

ACOYA Curacao Resort, Villas & Spa

from A$191
  • Two Bedroom Apartment, Garden View
  • Three Bedroom Apartment, Garden View
  • Three Bedroom Villa, Garden View
  • One Bedroom Villa, Garden View
  • Deluxe Room, Garden View
  • Three Bedroom Villa with Private Pool
  • One Bedroom Apartment
  • 1 Bedroom Villa, Private Pool
  • 2 bedroom villa, private pool
  • 2 Bedroom Villa, Garden View
  • Standard Room
  • Apartment, 2 Bedrooms

What’s around ACOYA Curacao Resort, Villas & Spa

Landmarks

  • Heart of Willemstad
  • Mambo Beach - 26 min walk
  • Curacao Sea Aquarium - 35 min walk
  • Leeward Antilles - 1 min walk
  • Historic Area of Willemstad, Inner City and Harbour, Curaçao - 9 min walk
  • Sahara Casino - 21 min walk
  • Jan Thiel Lagoon - 42 min walk
  • Zuikertuin Mall - 42 min walk

Getting around

  • Hato Intl. Airport (CUR) - 24 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 182 rooms

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle included

Parking

  • Free self parking on site

Offsite

  • Free area shuttle

  • Free beach shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
Things to do
  • Free beach shuttle
  • Beach sunloungers
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Scuba diving on site
  • Beach towels
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Dutch
  • English
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

La Lagoon Trattoria - This poolside restaurant serves dinner only.

Lake side Gril - Onsite steakhouse. Open select days.

The Kitchen - Onsite buffet restaurant. Guests can enjoy drinks at the bar. Open daily.

ACOYA Curacao Resort, Villas & Spa’s small print

Also known as

  • ACOYA Curacao Resort Villas Willemstad
  • ACOYA Curacao Resort, Villas & Spa Hotel Willemstad
  • ACOYA Curacao Resort Villas
  • ACOYA Curacao Villas Willemstad
  • ACOYA Curacao Villas
  • ACOYA Curacao Resort
  • Villas & Spa Willemstad
  • Acoya Curacao Resort, & Spa
  • ACOYA Curacao Resort, Villas & Spa Hotel
  • ACOYA Curacao Resort, Villas & Spa Willemstad

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 350.00 per stay

Optional extras

Buffet breakfast is offered for an extra charge of USD 23 for adults and USD 11 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 80 per person (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for ACOYA Curacao Resort, Villas & Spa

  • Does ACOYA Curacao Resort, Villas & Spa offer free cancellation for a full refund?
    Yes, ACOYA Curacao Resort, Villas & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at ACOYA Curacao Resort, Villas & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at ACOYA Curacao Resort, Villas & Spa?
    Yes, there's free self parking.
  • Is there a pool at ACOYA Curacao Resort, Villas & Spa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at ACOYA Curacao Resort, Villas & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at ACOYA Curacao Resort, Villas & Spa?
    You can check in from 4 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near ACOYA Curacao Resort, Villas & Spa?
    Yes, there are 3 onsite restaurants.
  • Is airport shuttle service offered by ACOYA Curacao Resort, Villas & Spa?
    Yes, an airport shuttle is available. The charge is USD 80 per person roundtrip.

Recent reviews

Good 7.8 From 213 reviews

Fair 4.0
Not Tourist Oriented
We had the 3 bedroom apt with 2 bathrooms. Rooms were spacious and clean but the master bedroom only had a bathtub and not really shower facility. For tall people this would be very difficult to shower. The other bathroom had a shower but this was not very spacious. While sitting at the pool nobody comes to take your order and the waiter said you had to come personally if you wanted to order something - not really customer/tourist friendly. Pool area is also very quiet, no background music or anything.
la3 night trip with friends
Very good 8.0
Just ok
Bathroom and floors were not clean. We cleaned them ourselves.
Mandy, us10 night family trip
Very good 8.0
Maybe 3.6.
Room itself is decent but not what I would consider 4 star caliber... maybe by Curacao standard it is. Reception area is dated and the pool isn't as nice as the pictures, a lot of kids so I didn't even bother. Mambo beach is a 5 minute drive, not walking distance.
Jeffrey, ca1 night business trip
Poor 2.0
Flabbergasted about the hotel management attitude.
I am flabbergasted about the hotel lack of service and the hotel management attitude. It seems that management does not to care about the guest's complaints. On 30 June 2019 around 8.30 AM the manager on duty promised to contact me back about the issues that I have reported and she never contacted me back.
Shermin, us2 night family trip
Poor 2.0
don't take a chance on your vacation
Day 2 air conditioning issues in master bedroom, day 3 air conditioning issues in living room, day 5 air conditioning issues again in living room and phone didn't work, day 6 my wife has to be helicoptered to the hospital from a trip we booked with Acoya (ok not there fault but they didn't do anything to aid in my family's situation traveling with 2 children) ok now here is the clincher the last day out hot water heater dies. Further more the rooms were not clean properly corners smelled not so we'll. Due to my wife incident we had to stay longer and I booked with Marriott the manager of Marriott heard of the situation via news and sent my wife flowers and we didn't stay there yet. The management and owners of Acoya have zero class and didn't offer any sympathy (I didn't want and but would have been classy of them if the just said something like sorry about what happened nothing) Don't take chances on you trip with your family Acoya doesn't care about you just wants your money. Well what comes around goes around. I have started all facts and would be happy to furnish them. 1 more thing they locked us out of the room because the ambulance company what does the ambulance company have to do with the hotel they treated use like i was a criminal and the food was not good.
John, us9 night family trip
Very good 8.0
Curacao
Nice place! Only something a strange smell outdoor in the coridor.
us2 night romance trip
Good 6.0
Check in and housekeeping,,not so good.
The check in was awful. The rooms were not ready at 6:00 PM. We had to wait in the lobby after our long flight. When we went to the rooms, they tried to give is a two bedroom instead of the three. I had to show them the preprinted reservation... which they should have had in their compiter. When they cleaned the rooms, they unilaterally decided what was garbage... They threw out a clean box that I used for packaging, notwithstanding it was on a shelf and nowhere near the garbage...
Marilyn, us4 night family trip

ACOYA Curacao Resort, Villas & Spa

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