Guests
All properties in Ciudad del Carmen, Campeche, Mexico

Fiesta Inn & Loft Ciudad del Carmen

3.5-star hotel with outdoor pool, near Laguna de Terminos

  • Free English breakfast, free WiFi, and free parking
From
A$75

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  • Pool
  • Pool
  • Outdoor Pool
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Av. Luis Donaldo Colosio S/N, Ciudad del Carmen, 24130, CAM, Mexico
7.8.Good.
  • Very unprofessional front desk staff

    Aug. 18, 2021

  • Instalaciones en buen estado

    Aug. 7, 2021

See all 175 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 253 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 1 outdoor pool
  • Fitness center
  • 24-hour business center

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Laguna de Terminos - 1 min walk
  • Our Lady of Carmen Church - 21 min walk
  • El Zacatal Bridge - 3 min walk
  • Nautical Education Center of Campeche - 4 min walk
  • Victoriano Nieves Cespedes Museum - 29 min walk
  • Carmen XXI Convention Center - 2.9 mi / 4.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed, City View
  • Superior Double Room, 2 Double Beds, City View
  • Loft, 1 Bedroom (Double)
  • Loft, 1 Bedroom (King)

What’s around

Landmarks

  • Laguna de Terminos - 1 min walk
  • Our Lady of Carmen Church - 21 min walk
  • El Zacatal Bridge - 3 min walk
  • Nautical Education Center of Campeche - 4 min walk
  • Victoriano Nieves Cespedes Museum - 29 min walk
  • Carmen XXI Convention Center - 2.9 mi / 4.6 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 4 min drive
map
See on map
Av. Luis Donaldo Colosio S/N, Ciudad del Carmen, 24130, CAM, Mexico

At a glance

Hotel size

  • This hotel has 253 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills
  • Microwave in a common area

Things to do

  • Number of outdoor pools - 1
  • Pool sunloungers
  • Fitness facilities

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 2
  • Year Built – 2016
  • Lift
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Grab bar - near toilet
  • Transfer shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 29-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

  • Fiesta Inn Ciudad Carmen Laguna Términos Ciudad del Carmen
  • Fiesta & Loft Ciudad Carmen
  • Fiesta Inn Loft Ciudad de Carmen
  • Fiesta Inn & Loft Ciudad del Carmen Hotel
  • Fiesta Inn Ciudad del Carmen Laguna de Términos
  • Fiesta Inn & Loft Ciudad del Carmen Ciudad del Carmen
  • Fiesta Inn & Loft Ciudad del Carmen Hotel Ciudad del Carmen
  • Fiesta Inn Ciudad Carmen Laguna Términos
  • Fiesta Ciudad Carmen Laguna Términos Ciudad del Carmen
  • Fiesta Ciudad Carmen Laguna Términos
  • Fiesta Ciudad Carmen guna Tér

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Fiesta Inn & Loft Ciudad del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Cocteleria Cajun (3-min walk), El Pavo de Mariscos (12-min walk), and Simplementedeli (2 mi).
  • Fiesta Inn & Loft Ciudad del Carmen has an outdoor pool and a fitness center.
7.8.Good.
  • 2.0.Poor

    Me entregaron una habitación sucia, con detalles de mantenimiento: hongo en plafón del baño, extractor lleno de polvo, el teléfono muy vició así como el control de televisión, no percibí protocolos de sanitización, tuve que pedir al gerente del hotel que revisara los detalles, quien se encargó de que me entregaran otra habitación, la cual era más amplia y en mejores condiciones, pero la televisión no funcionó. No se deben entregar así las habitaciones, habla de mucha falta de atención para sus clientes.

    1 night business trip, Jul. 2, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The shower valves were in bad conditions

    3 night family trip, Jun. 28, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Checking in a building and the room is in another building. Checking in agente gave us room that was not clean, had to go back to the other building for a new room, phones do not work in the rooms. Our new room did not have towels... had to go back to the other building and ask for towels.... very inconvenient!

    1 night romance trip, May 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Front desk was helpful. Hotel was clean and comfortable. Great price. Close to everything

    Matthew, 2 night business trip, May 6, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Poor maintenance Dirty towels No hot water

    1 night family trip, Apr. 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Good

    It was amazing the only things its the huge line for breakfast. That take a wile

    Yannet, 1 night business trip, Apr. 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente, todo bien, el precio muy bueno

    Jorge, 2 night business trip, Mar. 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice place.

    A good, nice and clean, average place,

    Miguel, 1 night family trip, Jan. 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Value

    Excellent service and comfortable hotel

    Daniel, 1 night family trip, Dec. 12, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Hotel was full of people sleeping in the lobby and dangerous for these covid days. It took me 4 weeks to get a partial refund. Hotel never answered the phone. Expedia did not do much either. At the and Gema and Albert from expedia fix it. My honest opinion... Avoid this hotel

    AlainLegendre, 3 night family trip, Nov. 18, 2020

    Verified Expedia guest review

See all 175 reviews