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Heeton Concept Hotel - Luma Hammersmith

3-star hotel with bar/lounge, near Eventim Apollo

  • Free WiFi
From
A$146

Image gallery

  • Luma Twin Room  - Guest Room
  • Luma Twin Room  - Guest Room
  • Superior Double Room (Luma) - Mini Refrigerator
  • Deluxe Room, 1 Double Bed with Sofa bed - Bathroom
  • Luma Twin Room  - Guest Room
Luma Twin Room - Guest Room. Image 1 of 64.
1 / 64Luma Twin Room - Guest Room
28-36 Glenthorne Road, London, W6 0LS, England, United Kingdom
8.4.Very good.
  • Excellent place to stay! The staff were very happy to help in any way they can!

    Mar. 16, 2020

  • Beautiful hotel externally, in all the common areas and our room was quite well designed.…

    Dec. 27, 2019

See all 365 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays72 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Walkable
Safe
Dining options
Shopping

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 89 smoke-free guestrooms
    • Daily housekeeping
    • Bar/lounge
    • 24-hour front desk
    • Air conditioning
    • Garden

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries
    • Garden
    • Daily housekeeping

    What’s around

    • In Hammersmith
    • Eventim Apollo - 7 min walk
    • Westfield London Shopping Centre - 20 min walk
    • Kensington High Street - 22 min walk
    • Cromwell Road - 28 min walk
    • Kensington Gardens - 41 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Double Room (Luma)
    • Standard Double Room (Light)
    • Deluxe Room, 1 Double Bed with Sofa bed
    • Deluxe Plus Room, 1 Double Bed with Sofa Bed
    • Family Room
    • Luma Twin Room

    What’s around

    Landmarks

    • In Hammersmith
    • Eventim Apollo - 7 min walk
    • Westfield London Shopping Centre - 20 min walk
    • Kensington High Street - 22 min walk
    • Cromwell Road - 28 min walk
    • Kensington Gardens - 41 min walk
    • Kensington Palace - 41 min walk
    • Natural History Museum - 2.5 mi / 4.1 km
    • Stamford Bridge Stadium - 2.5 mi / 4.1 km
    • Royal Albert Hall - 2.5 mi / 4.1 km
    • Hyde Park - 2.6 mi / 4.2 km

    Getting around

    • Heathrow Airport (LHR) - 18 min drive
    • London City Airport (LCY) - 33 min drive
    • Gatwick Airport (LGW) - 54 min drive
    • Luton Airport (LTN) - 43 min drive
    • Kensington (Olympia) Station - 20 min walk
    • Shepherd's Bush Station - 22 min walk
    • Kensington (Olympia) Underground Station - 24 min walk
    • Hammersmith Station - 3 min walk
    • Ravenscourt Park Underground Station - 8 min walk
    • Goldhawk Road Underground Station - 13 min walk
    map
    See on map
    28-36 Glenthorne Road, London, W6 0LS, England, United Kingdom

    At a glance

    Hotel size

    • This hotel has 89 rooms

    Arriving/leaving

    • Check-in time starts at 3:00 PM
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • No onsite parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Bar/lounge

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Luggage storage
    • Multilingual staff

    Facilities

    • Lift
    • Safe-deposit box at front desk
    • Garden

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Grab bar - near toilet

    Languages Spoken

    • Catalan
    • English
    • Hindi
    • Italian
    • Lithuanian
    • Romanian
    • Russian
    • Spanish

    In the room

    Home comforts

    • Air conditioning

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • TV

    Stay connected

    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Fees & policies

    Refundable depositPay at property

    • Deposit: GBP 50.0 per stay

    Children & extra bedsPay at property

    • Guests must contact this property in advance to reserve cribs/infant beds

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts Visa, Mastercard and American Express. Cash is not accepted.

    Also known as

    • LUMA Concept Hotel
    • Heeton Concept Hotel Luma Hammersmith
    • Heeton Concept Hotel - Luma Hammersmith Hotel
    • Heeton Concept Hotel - Luma Hammersmith London
    • Heeton Concept Hotel - Luma Hammersmith Hotel London
    • LUMA Concept Hammersmith
    • Heeton Concept – Luma London
    • Heeton Concept Hotel – Luma Hotel
    • Heeton Concept Hotel – Luma London
    • Heeton Concept Hotel – Luma Hotel London
    • LUMA Concept Hotel Hammersmith

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Heeton Concept Hotel - Luma Hammersmith does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, there's no onsite parking at Heeton Concept Hotel - Luma Hammersmith.
    • Sorry, pets aren't allowed.
    • You can check in starting at 3:00 PM. Check-out time is 11 AM.
    • Yes. Nearby restaurants include The Hop Poles (4-min walk), The Swan (4-min walk), and Bertotti (5-min walk).
    • Heeton Concept Hotel - Luma Hammersmith has a garden.
    8.4.Very good.
    • 10.0.Exceptional

      Excellent value for fed charged, perfect location for travel anywhere in London, no negative comments.

      3 night trip, Apr. 17, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      A fabulous overnight stay

      Fabulous communication from the hotel prior to arrival. A great location which was easy to find. Helpful staff and easy check-in process. A lovely hotel with modern decor. The room used some clever techniques to maximize the space.

      Zoe, 1 night family trip, Nov. 9, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Wonderful! 100% stay again

      Was very ckean and cosy. In the perfect spot for my needs and was a ver unique hotel. Would stay again.

      Alistair, 1 night trip with friends, Nov. 5, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Can't wait to return...

      Just a splurge of boutique features that make you feel like a VIP - I stayed for two nights and everything about my room I loved. Well thought out and had all my needs for my business trip.

      mathew, 2 night business trip, Oct. 26, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Just the shower water temperature was freezing cold other than that all good

      1 night trip, Oct. 23, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Excellent value for proximity to city

      Excellent value for proximity to city. Very clean but basic room. Using for work trips I spent little time in the room itself so amenities weren’t a huge necessity. Staff always very helpful and welcoming. Was happy going back to use for a few nights on a weekend. Close to Hammersmith station in quite a quiet part of London all things considered. Rooms quite quiet too and very modern clean design.

      Adam, 2 night business trip, Oct. 15, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great hotel

      Great room, great service, very clean, would definitely stay again.

      Sean, 2 night trip, Oct. 13, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      A lovely overnight stay

      It is a lovely hotel and the staff were so lovely and helpful. There is a NCP car park across the road and a bus stop. Comfortable bed and very quiet. My only suggestion to the hotel would be to have a mirror put in the drawer with the hairdryer as the wardrobe mirrors are dark.

      Karen, 1 night trip, Sep. 25, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Worst systems in place

      Not impressed by this hotels ethics, we had 2 colleagues booked in and told the hotel was then full, it wasn't full, they were not willing to give corporate rate to more guests. I booked in 4 more guests at at extortionate rate for what the hotel is (no breakfast) I pre paid £600 for 4 rooms. You are sent an email to check in but it doesn’t work (IT are working on this …) I looked up hotel online and called, you get a message saying if you want to speak to the hotel, call them directly …. Er I was … no other tel numbers listed On the evening they emailed out only 2 room numbers, not 4. They charged two guests on top of me paying! Two junior staff who were unlikely to have a spare £155 on them. When I raised this the next day, Alexis on receiption KEPT saying the rooms are all paid, have a good day. I had to keep explaining YES they are paid twice. I tweeted my dissatisfaction but no one responded. We had 8 colleagues staying in total , I’ll be finding new corporate accommodation from here on.

      Sandra, 1 night business trip, Sep. 16, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Loved it , defo staying again

      Loved the stay , great area , very comfortable bed and very nice staff

      Jason, 2 night trip, Sep. 11, 2021

      Verified Hotels.com guest review

    See all 365 reviews