We had a wonderful stay at Shintana Saya Residence. The staff were incredibly kind, warm, and attentive—going above and beyond to make us feel truly welcome. When we arrived, they were all there to greet us with genuine smiles, and when it was time to leave, they gathered once more to bid us farewell and wish us a safe journey home.
David, although we didn’t have the chance to meet, I wanted to let you know how exceptional your team is. They are dedicated, hard-working, and a true credit to your residence. Once the hotel reopens, I sincerely hope you'll consider bringing them back.