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The Merchant Hotel

Photo gallery for The Merchant Hotel

Suite with Terrace | Terrace/patio
In-room safe, desk, laptop workspace, iron/ironing board
Suite with Balcony | Living area | Smart TV
Smart TV
Smart TV

Overview of The Merchant Hotel

The Merchant Hotel

3.5 star property
Comfortable Sydney apartments with kitchens

8.2/10 Very good

239 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Kitchen
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is AU$179
Price available on 10/2/2023
Map
6-8 Parramatta Road, Summer Hill, NSW, 2130

Room options

About this area

What's nearby

  • In Summer Hill
  • University of Sydney - 11 min drive
  • Star Casino - 20 min drive
  • White Bay Cruise Terminal - 9 min drive
  • SEA LIFE Sydney Aquarium - 8 min drive
  • Circular Quay - 25 min drive
  • Bondi Beach - 35 min drive
  • Luna Park - 27 min drive
  • Sydney Harbour Bridge - 27 min drive
  • Sydney Opera House - 31 min drive
  • Taronga Zoo - 38 min drive

Getting around

  • Sydney Airport (SYD) - 11 min drive
  • Taverners Hill Station - 4 min walk
  • Sydney Summer Hill Station - 9 min walk
  • Sydney Lewisham Station - 10 min walk
  • Waratah Mills Station - 19 min walk
  • Dulwich Grove Station - 29 min walk

Restaurants

  • Pig and Pastry - 7 min walk
  • Goblin Cafe - 8 min walk
  • Heritage Coffee Brewers - 10 min walk
  • Summer Hill Hotel - 10 min walk
  • Thai Garn - 10 min walk

About this property

The Merchant Hotel

Located near a train station, The Merchant Hotel is a great choice for a stay in Sydney. Apartments feature kitchens, Smart TVs and free WiFi. Fellow travellers say great things about the convenient parking and family-friendly amenities.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2 PM until 10 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 10 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Self parking on site (AUD 10 per night)
  • Limited on-site parking

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Coffee/tea maker
  • Electric kettle

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer
  • Free toiletries

Entertainment

  • Smart TV

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Free bottled water
  • Front desk (limited hours)

Location highlights

  • Near a train station

Safety features

  • Smoke detector

General

  • 56 rooms
  • 4 floors
  • 2 buildings

Fees & policies

Refundable deposits

  • A damage deposit of AUD 250 will be collected before check-in

Optional extras

  • Credit card charges are subject to an extra charge of 1.5 per cent

Parking

  • Self-parking costs AUD 10 per night
  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Merchant Hotel Summer Hill
Merchant Summer Hill
The Merchant Hotel Aparthotel
The Merchant Hotel Summer Hill
The Merchant Hotel Aparthotel Summer Hill

Frequently asked questions

Does The Merchant Hotel offer free cancellation for a full refund?
Yes, The Merchant Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Merchant Hotel?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at The Merchant Hotel on 10 Feb 2023 start from AU$179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Merchant Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Merchant Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Merchant Hotel?
Yes. Self-parking costs AUD 10 per night. Parking spaces may be limited.
What are the check-in and check-out times at The Merchant Hotel?
You can check in from 2 PM - 10 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
Are there restaurants at or near The Merchant Hotel?
Yes. Nearby restaurants include Pig and Pastry (7-min walk), Goblin Cafe (8-min walk) and Heritage Coffee Brewers (10-min walk).
Does The Merchant Hotel have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a fridge and a microwave.
What's the area around The Merchant Hotel like?
The Merchant Hotel is in Summer Hill, a short 4-minute walk from Taverners Hill Station. Our travellers say that the local area is very quiet.

Reviews

8.2

Very good

8.2/10

Cleanliness

8.1/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

A duty manager was awesome and very helpful. The room was a generous size and very comfortable
Riece, 3-night romance trip
Verified Wotif guest review

6/10 Good

Disappointing
We were not sent arrival check-in details and there was no one on reception. We chanced on an opportunity to enter and use the phone number at the front desk. Fortunately, a non-rostered employee arrived after 20 mins and showed us our key in the external box. The room was very musty as a result of a leak under the kitchen sink (why was the tea towel totally saturated?) and the bathroom had no working extractor fan. This was the same with the dryer. The shower leaked through the door and the floor never dried out. Luckily we were able to dry our towels in the dryer each day. The oven had not been cleaned and emitted clouds of foul-smelling smoke after being on for 2 minutes. So much for toast! Only a quick opening of the sliding doors stopped the fire alarm going off. There was not a complete set of 4 for crockery, cutlery or glasses. Chair upholstery was dirty. But, the bed was comfortable and the shower was hot. The hotel's position suited our visit and was easy for public transport. Just a shame that the hotel did not live up to realistic expectations.
Trish, 5-night trip
Verified Hotels.com guest review

8/10 Very good

A perfect base for the few days I needed. The benefit of having a small kitchen area was the great appeal.
2-night business trip
Verified Wotif guest review

8/10 Very good

7-night trip
Verified Expedia guest review

8/10 Very good

The location of the property was excellent or our purposes on the weekend. The room was generally clean and tidy but the floor tiles had not been cleaned for sometime and our feet got very dirty once we took our shoes off. On arrival we were requested to pay an additional $20 per night for parking i.e. an additional $60, which was not mentioned on the Wotif website. after negotiations we paid only $20 but this should be covered on the Wotif website.
3-night romance trip
Verified Wotif guest review

6/10 Good

Wing Sze, 14-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Lastminute guest review

2/10 Poor

Never stay again
This is my fifty time stay since the hotel open. And also this is my last time stay ! The receptionist often no one attend even call or press button, room smell and stay 2 wks but not change linens, the front office manager use master key straight into my room without knocking the door and I question him and he answered me as you drop door key in reception it’s lie! I show him my key in my hand! That’s terrible rogue! The staff even doesn’t have basic hospitality service standards and training
Wayne, 14-night trip
Verified Hotels.com guest review

8/10 Very good

The room was spacious with great amenities, including full kitchenette, air conditioning, and two flat screens (one in front of the bed for comfy viewing). Check-in was quick, friendly and efficient. The hotel is a short walk to quaint Summer Hill shopping district and Summer Hill Railway Station. The only downsides were that my room faced directly onto Parramatta Rd which is very busy, but the windows are good quality and mostly dull the sound; and the door to the room didn't buffer any sound from guests passing at all- that aspect didn't feel very private. If your room is near an elevator be prepared to hear people coming and going. There were some extremely loud guests in front of my room at 1am, but when they entered their room next to mine I couldn't hear them at all. There didn't appear to be any room service option either but I could be mistaken. Overall I would definitely stay here again
1-night family trip
Verified Lastminute guest review

6/10 Good

I stay here every time I come to Sydney and this was the first time I’ve ever been so upset. No hand towel no bathroom floor mat. The floor was dirty or socks were black from the floor. No extra bin bags there. Dirty foot marks on the wall at the end of the bed. I feel that the service is slipping and not as good as previous visits.
Jackie, 2-night family trip
Verified Hotels.com guest review