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All properties in Syracuse, Sicily, Italy
1 room, 2 adults

Ortea Palace Luxury Hotel

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • WiFi (surcharge)
Via Riva Nazario Sauro, Syracuse, Sicilia, 96100, Italy

Waterfront hotel with spa, near Greek Theatre of Syracuse
  • Free buffet breakfast and free WiFi in lobby
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • WiFi (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • thw staff were amazing, especially the breakfast team, front desk, made us feel it’s the…Jan. 1, 2020
  • This hotel is in the center of Ortigia and near all the shops and restaurants. Excellent…Dec. 25, 2019

Ortea Palace Luxury Hotel

  • Classic Duplex
  • Classic Room
  • Junior Suite
  • Suite
  • Executive Suite
  • Presidential Suite
  • Junior Suite, Sea View
  • Suite, Tower (Tower)
  • Deluxe Duplex
  • Deluxe Room

What’s around Ortea Palace Luxury Hotel

Landmarks

  • In Ortigia
  • Greek Theatre of Syracuse - 34 min walk
  • Fountain of Diana - 1 min walk
  • Arkimedeion Museum - 1 min walk
  • Palazzo Lanza - 1 min walk
  • Piazza Archimede - 1 min walk
  • Church of St. Mary of the Immaculate Conception - 2 min walk
  • Church of the Immaculate - 2 min walk

Getting around

  • Fontanarossa Airport (CTA) - 48 min drive
  • Syracuse Station - 20 min walk
  • Targia Station - 10 min drive
  • Avola Station - 27 min drive
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-8:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets stay free

  • Restrictions apply *

  • 1 per room (up to 11 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • No parking

  • Discounted offsite parking

Offsite

  • Free beach shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service
Things to do
  • Free beach shuttle
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Bicycle rentals on site
Working away
  • Business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1920
  • Lift
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

Dining

Ristorante Brasserie - This brasserie specializes in local cuisine and serves lunch, dinner, and light fare.

Ristorante Gourmet - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Eno shop - This wine bar serves dinner and light fare. Open select days.

Ortea Palace Luxury Hotel’s small print

Also known as

  • Ortea Palace Luxury Hotel Syracuse
  • Ortea Palace Luxury Syracuse
  • Ortea Palace Luxury
  • Ortea Luxury Hotel Syracuse
  • Ortea Palace Luxury Hotel Hotel
  • Ortea Palace Luxury Hotel Syracuse
  • Ortea Palace Luxury Hotel Hotel Syracuse

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and will be collected at the property. The tax is reduced by 50 percent for stays in January, February, and November. Guests exempt from the tax include residents of Siracusa City, children under 12 years of age, and disabled persons. Please note that other exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 29 February, EUR 1.25 per person, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.50 per person, per night
  • A tax is imposed by the city: From 1 November - 30 November, EUR 1.25 per person, per night
  • A tax is imposed by the city: From 1 December - 31 December, EUR 2.50 per person, per night

Optional extras

Facilities, including a sauna, a spa and a spa tub, are accessible for an extra charge.

Rollaway beds are available for EUR 55.0 per day

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for EUR 16.00 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ortea Palace Luxury Hotel

  • Does Ortea Palace Luxury Hotel offer free cancellation for a full refund?
    Yes, Ortea Palace Luxury Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Ortea Palace Luxury Hotel currently open?
    This property is closed from July 1 2020 to December 31 2020 (dates subject to change).
  • Is parking offered at Ortea Palace Luxury Hotel?
    No, unfortunately, but there's discounted parking nearby.
  • Is there a pool at Ortea Palace Luxury Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Ortea Palace Luxury Hotel?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet.
  • What are the check-in and check-out times at Ortea Palace Luxury Hotel?
    You can check in from 3 PM to 8:00 PM. Check-out time is noon.
  • Are there restaurants at or near Ortea Palace Luxury Hotel?
    Yes, there are 2 onsite restaurants. Nearby restaurants include A putia delle cose buone (1-min walk), O'Scinà (2-min walk), and Don Camillo (2-min walk).

Recent reviews

Superb 9.2 From 26 reviews

Exceptional 10.0
Greatest hotel in Italy
The staff was so amazing. The room was phenomenal. The location was perfect. Welcome champagne and snacks in the room
Michael, us1 night trip
Exceptional 10.0
Luxury in Otigia
Amazing hotel, luxurious in every way. Only downside was the concierge was useless and her recommendations for restaurants were "all the trattorias and osterias you will find in Otigia are great" and "the best seafood restaurant in town is our hotel's".
us2 night romance trip
Very good 8.0
An imposing property with some issues to work out
The hotel is quite new, having opened in April (after about a 10-year renovation of the former Post Office) and, while stunning in many respects--some impressive and gorgeous public areas and fixtures, lovely sea views--still has some kinks to work out: there was no doorman or bellman in sight to help me up the stairs with my luggage on arrival, although I was warmly greeted once inside; the door to the room I was allocated would not open, and although they eventually did get it open with some added manpower, I could not do it myself; they asked me to wait while they worked on it, which Iw as loathe to do and asked for another room--they were going to leave me up there in the hallway while they sorted it out, which I did not find to be a good solution. They were kind enough to upgrade me to a junior suite duplex, which was lovely. The staff generally tried hard, although sometimes were not as helpful as I would have wished. The concierge, who was terrific, was unfortunately out for my first two days, with no substitute, and although one of the receptionists tried to help me on my arrival, when I asked about the fine arts museum, she had no clue, and the hotel had no maps of Ortygia on hand--I had to wait 20 minutes for a computer printout. Not what I would expect from a luxury hotel. Housekeeping was not very good about replacing toiletries, and I had to ask twice on one occasion. The corridors are uncarpeted and the one on my floor was narrow and felt overbright.
us3 night trip

Ortea Palace Luxury Hotel

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