Hotel Santa Ana

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Overview of Hotel Santa Ana

Hotel Santa Ana

3.0 star property
3-star hotel in Medellín with restaurant and bar/lounge

7.6/10 Good

25 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Kitchenette
  • Air conditioning
  • Refrigerator
Calle 15, Sur No. 48-34, El Poblado, Medellin, Antioquia, 50022
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Massage/treatment rooms
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Hair salon
  • Free newspapers in the lobby
For families
  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Television
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In El Poblado
  • Santafé Mall - 7 min drive
  • Lleras Park - 14 min drive
  • Botero Plaza - 20 min drive
  • Arvi Park - 111 min drive

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 53 min drive
  • Aguacatala Station - 4 min walk
  • Ayura Station - 13 min walk

About this property

Hotel Santa Ana

3-star hotel in the heart of El Poblado
Consider a stay at Hotel Santa Ana and take advantage of a terrace, a hair salon, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
  • Free self parking
  • A 24-hour front desk, free newspapers, and tour/ticket assistance
  • An elevator, massage treatment rooms, and meeting rooms
Room features
All guestrooms at Hotel Santa Ana feature perks such as air conditioning and separate dining areas, in addition to amenities like free WiFi and room service.
Other amenities include:
  • Bathrooms with rainfall showers
  • TVs with cable channels
  • Balconies, separate dining areas, and kitchenettes



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms


  • Check-in time from 3:00 PM - 10:30 PM
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)


  • Pets allowed*
  • Restrictions apply*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage


  • Terrace
  • Massage/treatment rooms


  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking


  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning

What to enjoy

  • Balcony
  • Separate dining area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Kitchenette
  • Stovetop


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.


  • Pets are allowed for an extra charge of COP 5000 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Santa Ana Medellin
Santa Ana Medellin
Hotel Santa Ana Hotel
Hotel Santa Ana Medellin
Hotel Santa Ana Hotel Medellin

Frequently asked questions

Does Hotel Santa Ana offer free cancellation for a full refund?
Yes, Hotel Santa Ana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Santa Ana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Santa Ana?
Yes, pets are welcome. There's a charge of COP 5000 per pet, per night.
Is parking offered on site at Hotel Santa Ana?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Santa Ana?
You can check in from 3:00 PM - 10:30 PM. Check-out time is 1 PM.
Are there restaurants at or near Hotel Santa Ana?
Yes, there's an onsite restaurant. Nearby restaurants include Amaranto (8-min walk), Las Tres (9-min walk), and Cazuelitas (14-min walk).
Does Hotel Santa Ana have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop and a refrigerator.
Does Hotel Santa Ana have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Santa Ana like?
Hotel Santa Ana is a short 4-minute walk from Aguacatala Station and 14 minutes' walk from Santafé Mall.

Overall score and ratings






Staff & service




Property conditions & facilities

8/10 Very good

great location.Great Staff. Great food. Wifi not that great
2-night romance trip
Verified Expedia guest review

6/10 Good

You get what you pay for. Very economic , dont expect to be amazed
Gov, 5-night family trip
Verified Expedia guest review

2/10 Poor

Only positive liking for this hotel is the location. As to buses..trains and taxi. And a friendly staff. But as to the rooms very disappointed..our love seat was so low to the floor, it was difficult to get up. Dining chairs and table very old. Not a attractive room. But if that doesn't matter to you then this works for you. You pay for location and that's what you get.
Harry, 17-night romance trip
Verified CheapTickets guest review

10/10 Exceptional

Great location near main roadway & the Metro. Good neighborhood.
10-night trip
Verified Orbitz guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Liked that you get a free breakfast and the room is an apartment
10-night romance trip
Verified Expedia guest review

2/10 Poor

Very low maintenance . Poor workmanship. Feels very dirty
3-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed the property very much. The balcony was a plus as well being able to sit outside and eat and look over the city.
2-night trip
Verified Expedia guest review

6/10 Good

It was near everything and always clean. Nice view
Jennifer, 5-night family trip
Verified Expedia guest review