Guests
All properties in Almaty, Kazakhstan

Hotel Otrar

4-star Almaty hotel with indoor pool, connected to a shopping center

  • Free buffet breakfast and free WiFi
From
A$58

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Presidential Suite, 2 Bedrooms - In-Room Dining
  • Junior Suite - Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 53.
1 / 53Terrace/Patio
Gogolya Street 73, Almaty, 050002, Kazakhstan
7.4.Good.
See all 7 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 161 guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Nightclub
  • Fitness center

What’s around

  • Heart of Almaty
  • 28 Panfilov Heroes Memorial Park - 6 min walk
  • Almaty Cathedral - 7 min walk
  • Zenkov Cathedral - 12 min walk
  • Central Park of Culture and Leisure - 16 min walk
  • Almaty Opera House - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Twin Room
  • Standard Single Room
  • Business Double Room
  • Business Single Room
  • Business Twin Room
  • Junior Suite
  • Suite
  • Presidential Suite, 2 Bedrooms

What’s around

Landmarks

  • Heart of Almaty
  • 28 Panfilov Heroes Memorial Park - 6 min walk
  • Almaty Cathedral - 7 min walk
  • Zenkov Cathedral - 12 min walk
  • Central Park of Culture and Leisure - 16 min walk
  • Almaty Opera House - 20 min walk
  • Nedelka Park - 21 min walk
  • MEGA Park - 25 min walk
  • Aqua Park - 28 min walk
  • Colibri - 35 min walk
  • Republic Square - 36 min walk

Getting around

  • Almaty (ALA-Almaty Intl.) - 29 min drive
  • Almaty Station - 28 min walk
  • Almaly - 18 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Gogolya Street 73, Almaty, 050002, Kazakhstan

At a glance

Hotel size

  • This hotel has 161 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site

Other information

  • Clothing optional (nudity permitted in public areas)
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Sauna
  • Nightclub

Working away

  • 24-hour business centre
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built – 1981
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Low-height counters/sink

Languages Spoken

  • English
  • German
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 23000 per person (roundtrip)
  • Area shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • Rollaway beds are available for KZT 7000.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa & gym (if applicable)Pay at property

  • Children under 6 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Clothing is optional at this property.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Hotel Otrar Almaty
  • Otrar Almaty
  • Otrar
  • Hotel Otrar Hotel
  • Hotel Otrar Almaty
  • Hotel Otrar Hotel Almaty

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Otrar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from noon - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Thomi's Pastry (3-min walk), Cooshy Sushi (5-min walk), and Додо Пицца (6-min walk).
  • Yes, an airport shuttle is available. The charge is KZT 23000 per person roundtrip.
  • No, this hotel doesn't have a casino, but Casino Zodiak (25-min drive) is nearby.
  • Hotel Otrar has 2 bars, a nightclub, and an indoor pool, as well as a sauna and a fitness center.
7.4.Good.
  • 10.0.Exceptional

    朝食のビュッフェの内容が充実しています.

    Otrar, 7 night business trip, Sep. 9, 2019

    Verified Expedia guest review

  • 8.0.Very good

    スタッフは何時も笑顔で好感が持てる。Wifi環境は以前と比べていいとは言えないような気がしたので、評価が辛めです。

    ティムール, 2 night family trip, Aug. 20, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Die Matrazen sind durchgelegen und die Federn drücken in den Körper . Uns wurden 4 Zimmern angeboten wahren auch nicht Besser. Katastrofe

    Valentin, 9 night trip, Sep. 6, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Hübsches Hotel mit freundlichem Team!

    Zentrale Lage, gute Verkersanbindung,gute Einkaufsmöglichkeiten

    12 night trip, Sep. 4, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Jean Philippe, 2 night trip, Oct. 14, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Jidong, 5 night business trip, Apr. 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    5 night business trip, Sep. 15, 2018

    Verified Hotels.com guest review

See all 7 reviews