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All properties in Almaty, Almaty Province, Kazakhstan
1 room, 2 adults

Hotel Otrar

4-star4 stars
Gogolya Street 73, Almaty, 050002, Kazakhstan

4-star Almaty hotel with indoor pool, connected to a shopping center
  • Free buffet breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The staff was not much helpful. Could hardly speak English. They just seem not to bother…Jul. 26, 2018
  • We prepaid at the time of our booking. On arrival to the hotel they wouldn’t believe us.…May 14, 2018

Hotel Otrar

from A$71
  • Standard Twin Room
  • Standard Single Room
  • Business Double Room
  • Business Single Room
  • Business Twin Room
  • Junior Suite
  • Suite
  • Presidential Suite, 2 Bedrooms

What’s around Hotel Otrar

Landmarks

  • Heart of Almaty
  • 28 Panfilov Heroes Memorial Park - 6 min walk
  • Almaty Cathedral - 7 min walk
  • Zenkov Cathedral - 12 min walk
  • Central Park of Culture and Leisure - 16 min walk
  • Almaty Opera House - 20 min walk
  • Nedelka Park - 21 min walk
  • MEGA Park - 25 min walk

Getting around

  • Almaty (ALA-Almaty Intl.) - 28 min drive
  • Almaty Station - 28 min walk
  • Almaly - 18 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 161 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No onsite parking

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Clothing optional (nudity permitted in public areas)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Sauna
  • Nightclub
Working away
  • 24-hour business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1981
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Low-height counters/sink
Languages Spoken
  • English
  • German
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe

Hotel Otrar’s small print

Also known as

  • Hotel Otrar Almaty
  • Otrar Almaty
  • Otrar
  • Hotel Otrar Hotel
  • Hotel Otrar Almaty
  • Hotel Otrar Hotel Almaty

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Clothing is optional at this property.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 6 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for KZT 7000.0 per night

Airport shuttle service is offered for an extra charge of KZT 23000 per person (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Otrar

  • Does Hotel Otrar offer free cancellation for a full refund?
    Yes, Hotel Otrar does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Otrar?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Otrar?
    Sorry, there's no onsite parking at Hotel Otrar.
  • Is there a pool at Hotel Otrar?
    Yes, there's an indoor pool.
  • Are pets allowed at Hotel Otrar?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Otrar?
    You can check in from noon to midnight. Check-out time is noon.
  • Are there restaurants at or near Hotel Otrar?
    Yes, there's an onsite restaurant. Nearby restaurants include Thomi's Pastry (3-min walk), Cooshy Sushi (5-min walk), and Додо Пицца (6-min walk).
  • Is airport shuttle service offered by Hotel Otrar?
    Yes, an airport shuttle is available. The charge is KZT 23000 per person roundtrip.
  • Is there an onsite casino at Hotel Otrar?
    No, this hotel doesn't have a casino, but Casino Zodiak (25-min drive) is nearby.

Recent reviews

Good 6.6 From 11 reviews

Fair 4.0
Very old hotel, nice location but expensive pickup
The hotel charged me USD 38 for hotel pick. That is 12,500 tenge. The average rate is 3,000 tenge. I took Uber going back to airport and costed me 2,000 tenge. I complained about it but reception said that was their contract with the supplier. They should know better and arranged for a fair costing. It was too late for me to decline bec driver was in the airport already and it was immediate booking. Hotel facade was far from the pictures. It is a very old hotel with old design and furnitures. Good things about the hotel are location and is a bit clean. This is not value for money.
Genaro II, ph1 night trip
Exceptional 10.0
朝食のビュッフェの内容が充実しています.
Otrar, jp7 night business trip
Very good 8.0
スタッフは何時も笑顔で好感が持てる。Wifi環境は以前と比べていいとは言えないような気がしたので、評価が辛めです。
ティムール, jp2 night business trip
Poor 2.0
Die Matrazen sind durchgelegen und die Federn drücken in den Körper . Uns wurden 4 Zimmern angeboten wahren auch nicht Besser. Katastrofe
Valentin, de9 night trip
Very good 8.0
Hübsches Hotel mit freundlichem Team!
Zentrale Lage, gute Verkersanbindung,gute Einkaufsmöglichkeiten
de12 night trip
Very good 8.0
Back in the past
An old sober style hotel with precious wood furniture but Just at the Center of the City nearby the Bazar
ROYER, fr2 night business trip
Very good 8.0
Jean Philippe, ie2 night trip
Good 6.0
Jidong, kr5 night business trip
Exceptional 10.0
kr5 night business trip

Hotel Otrar

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