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1 room, 2 adults

The Metcalfe Hotel, Ottawa, Canada

3.5-star3.5 stars
123 Metcalfe StreetOttawaONK1P 5L9Canada

3.5-star hotel with indoor pool, near National Arts Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.8
  • Could walk to all the major attractions. So convenient. Taxis right outside the door when…Aug 6, 2017
  • My stay at the Metcalfe was great. Despite there being some renovations going on I was…Nov 8, 2018
458See all 458 Hotels.com reviews
From 1,175 reviewsTripAdvisor Traveller Rating

The Metcalfe Hotel, Ottawa, Canada

from A$164
  • Room, 1 King Bed, Accessible
  • Executive Room, 1 King Bed, Corner
  • Standard Room, 1 King Bed
  • Room, 1 King Bed, View (Atrium View)
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds
  • Standard Room, 2 Queen Beds

What’s around The Metcalfe Hotel, Ottawa, Canada

Top spots nearby

Recommended by this property

  • National Arts Centre (3-minute walk)
  • Confederation Park (3-minute walk)
  • Ottawa City Hall (3-minute walk)
  • Confederation Square (4-minute walk)
  • National War Memorial (4-minute walk)
  • Rideau Centre (5-minute walk)
  • Parliament Hill (6-minute walk)

Getting around

  • Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 21 min drive
  • Ottawa Station - 9 min drive
  • Ottawa Fallowfield Station - 25 min drive
  • Self parking (surcharge)
  • Limited parking

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms

Arriving/leaving

  • Check-in time 3 PM-1:30 AM
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Free toiletries
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Metcalfe Hotel, Ottawa, Canada’s small print

Also known as

    Policies

    Parking height restrictions apply.

    Optional extras

    Late check-out can be arranged for an extra charge of CAD 75.00

    Self parking costs CAD 21.00 per night

    Pets are allowed for an extra charge of CAD 75 per accommodation, per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Fabulous 8.8 From 458 reviews

    The Metcalfe Hotel, Ottawa, Canada
    Poor2.0
    Not the cute, boutique hotel it markets itself as
    I called ahead to say I would be checking in rather late because of a heavy snowfall that delayed our drive, they kept the worst room for us. I called ahead to check what time the pool closed and they said 10:45pm. When I checked in they said the pool closed at 10pm and whoever told me that from their customer service team was wrong. No apology. There was no wifi provided to me. When I checked into my room, the wall paper was peeling down, there were stains all over the counter tops and coffee stains all over the desk area. I asked if there was any way to move into a different room and they didn’t have any options and when I said did they have a room with a bathtub, the only reason I booked this hotel is because the photos had bath tubs, they said only 4 rooms had tubs and no there was no other option. The view out of the room was of ground level construction. The television barely worked and was set automatically to on demand and took a long time to take it off of on demand, basically they just wanted to get you to buy on demand products. The elevator was all boarded up, and it was no clear when I booked that this place was under construction. This hotel markets itself as a cute urban modern and boutique space; IT IS NOT. I would never book here again; and am VERY disappointed that I was taken for a fool and booked here despite the many better options in Ottawa. It was a waste of money and I’m appalled at the state of the room. All in all, don’t bother.
    A Traveller, ca1 night trip
    The Metcalfe Hotel, Ottawa, Canada
    Exceptional10.0
    I love that it is so close to the Parliament and some of the tourist areas. Getting around was not a problem at all. I would book this hotel again in the future.
    Marissa, ca2 night trip
    The Metcalfe Hotel, Ottawa, Canada
    Exceptional10.0
    Great location
    Great location. Very clean and comfortable.
    Renelle, ca2 night trip
    The Metcalfe Hotel, Ottawa, Canada
    Exceptional10.0
    Great hotel
    We had a perfect stay. Everyone at the hotel was super helpful and polite. The bed was super comfy, one of the best i have ever stayed. The hotel location is also very good.
    Anna, gb1 night trip
    The Metcalfe Hotel, Ottawa, Canada
    Exceptional10.0
    Well located hotel close to Parliament Hill
    Very good hotel with well sized quality rooms, neat lobby area and pool and gym facilities
    Maurice, ca2 night trip

    See all reviews

    The Metcalfe Hotel, Ottawa, Canada

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