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1 room, 2 adults

CitizenM Paris Gare de Lyon

4-starThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
8 Rue van Gogh, Paris, Ile-de-France, 75012, France

4-star hotel with restaurant, near Jardin des Plantes
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 2,069 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • We stayed at CitizenM twice during our visit to Paris this past week and enjoyed both…Nov. 5, 2018
  • Staff: Super friendly-especially at the restaurant on the main floor. Everyone was very…Sep. 4, 2018

CitizenM Paris Gare de Lyon

from A$163
  • Room, 1 King Bed
  • Room, City View (Iconic)

What’s around CitizenM Paris Gare de Lyon

Top spots nearby

Recommended by this property

  • AccorHotels Arena (7-minute walk)
  • Jardin des Plantes (9-minute walk)
  • Notre-Dame (19-minute walk)
  • Centre Pompidou (23-minute walk)
  • Luxembourg Gardens (23-minute walk)
  • Louvre Museum (31-minute walk)
  • Place de la Concorde (42-minute walk)
  • Basilica of the Sacred Heart of Paris (5.2 km)
  • Eiffel Tower (5.8 km)
  • Arc de Triomphe (6.5 km)

Getting around

  • Paris (CDG-Roissy-Charles de Gaulle) - 28 min drive
  • Paris (ORY-Orly) - 15 min drive
  • Paris Gare de Lyon - 4 min walk
  • Paris-Gare-de-Lyon Station - 4 min walk
  • Paris-Austerlitz Station - 7 min walk
  • Gare de Lyon Station - 6 min walk
  • Quai de la Rapee Station - 7 min walk
  • Gare d'Austerlitz Station - 9 min walk

At a glance

Key facts

Hotel size

  • This hotel has 338 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 2 PM-3:00 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
  • Microwave in a common area
Working away
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2017
  • Lift
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • First-run movies
  • Netflix
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

CitizenM Paris Gare de Lyon’s small print

Also known as

  • CitizenM Paris Gare Lyon Hotel
  • CitizenM Gare Lyon Hotel
  • CitizenM Paris Gare Lyon
  • CitizenM Gare Lyon
  • Citizenm Paris Gare Lyon Paris
  • CitizenM Paris Gare de Lyon Hotel
  • CitizenM Paris Gare de Lyon Paris
  • CitizenM Paris Gare de Lyon Hotel Paris

Policies

Tax ID – FR52824514046

Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property only accepts debit or credit cards for all bookings and onsite payments. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Late check-out can be arranged for an extra charge of EUR 29 (subject to availability)

Buffet breakfast is offered for an extra charge of EUR 15.95 per person (approximately)

WiFi is available in guestrooms for EUR 0 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.0 From 2,052 reviews

Exceptional 10.0
Great stay
We stayed at CitizenM twice during our visit to Paris this past week and enjoyed both stays. From CDG: You could take the Le Bus Direct (Line 4) or via RER (B+A) to Gare de Lyon. We took RER because of the strike of Le Bus Direct. Take RER B from CDG, change at Chatelet-les-Halles to RER A, one stop, and get off at Gare de Lyon. Take Exit 2, and you are just 3 mins walk to hotel. Location: The hotel is literally 3 mins walk from Gare de Lyon and 5 mins walk from Gare d'Austerlitz (across the bridge). The area is alright but I wouldn't walk around alone at night because there's not much street light. The hotel street level door is only accessible with room key after certain hours at night - not sure how that would affect late check-in. Rooms: We had #904 or 1st night and #1002 (separate review) for the last 2 nights (were in South France in between). #904 is on the 9th floor with a great city view. Room is quite small with the bed against the window. Bathroom consisted with a toilet and rainfall shower. Soap is for both body and hair. Note there's no lock for bathroom; sink is placed in the room, outside of bathroom. There's a mini fridge with 2 free bottled water, but no coffee maker/kettle. Room (TV/blind/curtain/temperature) is controlled with iPad. There's a safe under the bed. Check-in & check-out: Took only 5 mins each. Staffs were onsite to help you if needed. You can pay €29 for 4pm check-out.
Ariel, usRomance trip
Very good 8.0
Staff: Super friendly-especially at the restaurant on the main floor. Everyone was very helpful when we ask for assistance. Room: We booked 2 rooms & requested they be next to each other. They were facing the front of the building (i.e...tons of traffic and everyday noise). The rooms are exactly as pictured. My mother and sister felt very cramped in their room but I was ok in mine. Very weird and a tad inconvenient that the sink was outside the bathroom & the first thing you see when you open the room door. Pro: Close to Gare de Lyon station and very nice cafes. Cute lounge area on the main floor and on the 16th floor. Con: Area not safe to walk alone at night and hotel had security at its entrance. No toiletries given-not even hand soap. Towels had black dirty lint-ish stuff all over them. We had to call down 3x for clean and new ones. Also, the food they serve is not freshly cooked. It's sent in and warmed up (for the price you are better off to walk to a cafe for fresh food). We were shocked at that but were told it's due to the fact they don't have a full kitchen (no stove). *Restaurants are in walking distance and most open late. Nice pastry shop at the end of the block when you turn right after exiting the hotel (same direction for the metro). Overall, I probably won't stay at this location again but still like the hotel brand. Note: I think it's very bad that guests have to pay for the city taxes using a debit card with a pin. Regular credit card was not allowed.
Drea, usOther trip
Very good 8.0
Great stay at the Citizen M
The Citizen M was one of the nicer hotels that we stayed at during our 3 weeks in France. Conveniently located only 1 block from Gare de Lyon it has metro access to all of the sites in Paris. Tip: to get to the hotel from Gare de Lyon use exit 13. When getting to street level, make a u-turn, walk 1 block parallel to the station. The Citizen M should be visible less than a block away. The staff was very helpful and friendly. I can’t say enough nice things about all of the people working there. The room had a very comfortable, king size bed, mini fridge and safe. It also had several English language TV stations and free English movies – something we never used given that we were more interested in exploring Paris. We found the breakfast a bit expensive at 16 euros each and found reasonably priced, very good cafes across from the station. We had dinner there the first night we arrived. It was decent and reasonably priced. The only negative was the bed. It was up against the wall meaning that you either had to sleep sideways on the bed (it was large enough to accommodate my 6 foot body) or if you slept normally, someone had to crawl over the other person to exit the bed. Pluses: Convenient location, friendly, helpful staff, very reasonably priced, good attention to detail, great bed. Negatives: Bed is poorly positioned for a couple.
us3 night romance trip
Very good 8.0
This hotel sells itself on trendy design and technology which is great when it works. Unfortunately diring our stay it was less than perfect. In our room everything from TV lights to air con to window blinds was controlled as a Smart system by ipad but there was a charging issue so nothing worked. The lifts were also in and out of action during our stay and on the last night the lighting lifts and wifi went down. There were no announcements about this and no notices put on the lifts. We had to actively seek information about what was happening and we were also not informed when it was rectified. Communication was very poor. We had booked two rooms and had to check into both individually, this was time consuming and incurred rwo sets of charges on our card. The rooms allocated because of this were nowhere near each other so we had to wait again whilst new rooms were allocated. Self service check in therefore not ideal. The beds whilst comfy are situated sideways on in the room meaning the person nearest the window has to clamber over the other person to get out if sharing as a double. Breakfast was excellent but there was not enough dining space some mornings and so low level seating necessitated eating from a tray on our laps. The hotel was very clean throughout.
gbFamily trip
Very good 8.0
Modern friendly hip.
We had a room on the 11th floor with a view of the Eiffel Tower. The room is small with a king size bed that is somewhat difficult for an older couple to get in and out of because there is only one side not by a wall. I was impressed with the efficient design of the room considering the size. There are different levels of lighting but no good night light for using the bathroom etc., and the mood lighting is really weird. You can do self check-in but there are friendly people there to help you and answer questions. There is no coffee in the room but they do have hot water in restaurant that we used for our own instant coffee. The buffet breakfast is great, very extensive choices and they will make you any kind of coffee you want, and there is a small refrigeration case in there that has beer, coke, sandwiches and snacks and is open 24/7.
Randy, us4 night trip

CitizenM Paris Gare de Lyon

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