La Joya Biu Biu Resort

Beautiful property and local area. The pool area and the private beach are the star. As the resort is remote, you can see stars if clouds are absent. It is quiet and very relaxing. These are the downsides: - (1) Food is very average the hotel but the prices are low too. (2) Cocktails are terrible but the prices are low too. (3) Room cleaniness is average. (4) Room's bathroom cleaniness is bad. There is a moudly smell when the ventilation fan is on. It is puke inducing. (5) Shower stall is filthy and very dirty and smelly. I asked for a change of room with small improvement (6) Staff service is bad. I had the Do Not Disturb sign up. And I was disturbed when I was very very intimate with my wife. The staff knocked on the door and persisted for a minute until I had to cut short my intimacy and opened the door. Turned out that the staff only wanted to check the mini bar. This is absolutely nonsense. Overall I regret booking La Joya as the service and toilet cleaniness are terrible. It is a pity because it has one of the most beautiful resort grounds.

Although rooms at the La Joya Biu Biu are a bit outdated, it’s a nice place to stay off the beaten path and the service is great.

I have stayed in over 10 places in Bali and our bunaglow suite was one of my absolute favorites. The view is beautiful, private swimming pool, and very spacious, stylish bunaglow. I highly recommend the Mexican tacos as a pool side snack! My only compliant is that directly beside our bunaglow there were probably 10+ construction workers working from 8:00am until past sunset. It was very noisy all day and made our “private” bunaglow, not so private - the workers would sit on the edge of our “private” porch at times and I had to change clothes in the bathroom every time because the workers could see through the glass panels that line the wall. The hotel did not inform of us this - it would have been nice to have known or at least been offered the room at a discounted price since you are paying for a pricey room to have more privacy, maybe even a complimentary dinner, anything. I understand construction has to happen, but I think informing the guest is 100% necessary.

I picked La Joya 2 over La Joya because the bungalows are right next to the spa on the cliff. Love the little cliff “jacuzzi”. Nice bungalows and good food at the restaurant. Try the smoothie bowl for breakfast, amazing. Staff is nice especially the manager, Yama. I only wish the hadn’t put up the glass fence around the perimeter of the cliff. Will definitely be back.

It is better when the hotel provide TV at the room. And our type of trip is family trip with a toddler, we think the room is not kids friendly. The family room better had a safety stairs and devider at the second floor.